Unitiserve chinese support

Posted by: JMKP on 23 February 2011

To Naim Tech team,

I am planning to get a Unitiserve but the current one doesn't support Chinese characters. Any roadmap for this? If I buy one now, will it be firmware upgradable for this in future? Thanks and rgds.

Joe
Posted on: 23 February 2011 by Phil Harris
At this point it isn't something that we are implementing...

Phil
Posted on: 25 February 2011 by Ultramanzero
Very disappointed! I am the first batch user of the Serve and still waiting for this feature. To be honest how difficult would it be to support Chinese charaters nowaday with software code. I kown a number of audiophiles in HongKong and China  who has hesitation to get the Serve because of this reason.
Posted on: 25 February 2011 by JMKP
Yes, agree with Ultramanzero. I have the money ready in my pocket but haven't bought it because of this... I will then go for the other solution.
Posted on: 25 February 2011 by lhau
I think the problem is not Chinese characters display.

The problem is likely that they don't have any reliable Chinese extended CD database to rip CDs, and also, do not have a convenient way to input Chinese without a Keyboard/Touchscreen and character recognition software.

And I guess, it doesn't help that people there doesn't read and understand Chinese, and more importantly, doesn't understand the music culture here. Implementing tagging or even sorting wouldn't be their thing.
Posted on: 25 February 2011 by Ultramanzero

Then why Olive 4HD can support chinese even with a cheaper price compare with HDX.
How about Bladelius Embla?

It's difficult to understand that Naim doesn't even bother to think about it, maybe the East Asian market is too small for them.

Posted on: 25 February 2011 by JMKP
Wow... there is 2 billion people market for Chinese (China, Taiwan, HK and south Asia...). The fact is that many Chinese Album releasing and at least it allows the user to edit it via computer or whatever... but not at all. The most important thing the Naim's competitors are doing it.

The Chinese (double bytes) support isn't difficult to implement anyway. The only problem is they didn't think of it when they defined the product spec at the beginning. The Naim development team should think of it in the next product, otherwise, they will lose the market here in Asia.

For myself, I own about 500 album and almost half of it are Chinese PLUS many high res. file bought from the web in which some of them are Chinese also. I am not able to bear showing the "monster characters" on the screen. Meanwhile, it doesn't allow the user editing back to English... it's killing me.
Posted on: 25 February 2011 by lhau
I understand that the network players like Uniti & Unitiqute can display Chinese characters, even though some of the characters are missing and is replaced by "?"

I don't think they do support display of Chinese. For the Serve, it doesn't have a screen at all. So what is wrong with it? Mostly it does not have the Tagging and naming the tracks of your RIPs I guess?
Posted on: 25 February 2011 by Ultramanzero
Though UServe does not have a screen, you still need a control media somehow to show the display no matter it is an Iphone or a PC with the Desk Top Client software.

JMKP,
With the DTC installed you can rename all information from 'Monster Charaters' back to English, including Album Title, Artist and Song Title.
Posted on: 25 February 2011 by JMKP

Ultramanzero,
Does the DTC come with the serve? Or another purchase? Seems the info from the dealer in HK is not up-to-date for this. Thanks.

Posted on: 25 February 2011 by Ultramanzero
Yes, it comes with the Serve package as a seperate disc.
DTC is not new and my Serve worked like this since day one.
Posted on: 25 February 2011 by JMKP
Ihau,

With those ?*?*???, it is no way to manage the tracks. Naim is asking the Chinese user to change the track info one by one to English (provided that you are smart enough to tanslate all of them) instead of spending the precious time enjoying the music. It is certainly not a wise way.
Posted on: 25 February 2011 by Ultramanzero

Luckily, I don't have many Chinese CDs in my collection, that's why I bought it without too much hesitation and to be fair it sounds very nice to my ear together with the Naim dac but still as a responsible HiEnd audio manufacturer, Naim should resolve the issue and maintain their competitiveness on the other side of the world.

Posted on: 25 February 2011 by lhau
I don't think they will create track name in Chinese for one as it is like impossible to get a cd database wig extended information I guess, and the language barrier is huge. For it to merely display and pass the trackname merely should be easy I guess.......
Posted on: 22 May 2011 by Chi Yuen Lam

Yes, I am very disappointed too! If Naim keeps on ignoring this big issue, I will first sell my UnitiServ after transferring all ripped files to a NAS. Will also tell all my friends to go for Olive and Bledilius! 

Posted on: 22 May 2011 by Chi Yuen Lam

More contradictory is UnitiQ support Chinese when it streams!

 

Amazing Naim engineering!

Posted on: 22 May 2011 by Mr Underhill
Originally Posted by Ultramanzero:
Very disappointed!

Same here.

 

Now I am British, and have enough difficulty with English! But the chance of TRYING to balance the books with China seems too good to pass up - come on Naim - fly the flag!!

 

M

Posted on: 15 September 2011 by Chi Yuen Lam

Any updates? With the new ND5 XS launch, will there be any lights at the end of the tunnel?

Posted on: 01 December 2011 by EHSU

Im new to this forum but a Naim user for over 10 years. This problem is very disappointing!! Especially when their answer is that they are not working on a solution!! Thats even more disappointing! I only had my Serve for a month and thinking about selling it already because I have 700 CDs in Chinese. Are you guys saying Olive support Chinese? I might just buy that instead

Posted on: 01 December 2011 by totemphile

How much do you want for your US, I'll buy it off you. I only have three Chinese CDs, so should be fine...

Posted on: 01 December 2011 by EHSU

Where are you though?

Posted on: 01 December 2011 by totemphile

I was only kidding...

Posted on: 02 December 2011 by Chi Yuen Lam

I bought my UnitiServe at HK$19,000 (US$2,500), I am selling it at HK$15,000 (US$2,000) after a disappointing 15 months with no Chinese support on Naim's roadmap!

Posted on: 02 December 2011 by sangsang

Chi Yuen, HKD$19000 was Radar's display stocks sold in Causeway bay this yr? 15k is too low, I sold mine much higher on last month.

Posted on: 02 December 2011 by roo
Originally Posted by Chi Yuen Lam:

I bought my UnitiServe at HK$19,000 (US$2,500), I am selling it at HK$15,000 (US$2,000) after a disappointing 15 months with no Chinese support on Naim's roadmap!

Why did you buy it if it didn't do what you wanted it to do?

Posted on: 02 December 2011 by EHSU

I didnt know/expect there is no Chinese support. That was my answer, not sure about others here