iphone4 + iphone 3G / nstream - no images on iphone4

Posted by: okli on 05 March 2011

Hi,

I've got my new iphone4 at last - really impressing display. Unfortunately I have a problem with n-stream 1.6 - I can't get any album art shown on it - even the standard "no album art" image is not shown- the column where the image should be is simply white resp. there is the standard bg image on the playback screen. In opposite my old iphone 3G shows all the album arts without problems, even after I deleted the cached images on it (just to check that it doesn't show cached data). Could this be due to the fact that I restored my iphone4 from the old one - I'm running actually two instances of the nstream app, but AFAIK up to 5 devices are allowed to share the same application? Any help will be highly appreciated, because I don't what to swap the phones just to be able to see my album art images.

TIA,
Ilko
Posted on: 05 March 2011 by Tog
Had this problem with some album art not showing briefly - but only on the album listing. Asked my server to rescan and cleared the n-stream cache and restarted the UPnP server. All cover art reappeared.

Tog
Posted on: 05 March 2011 by okli
Thanks for the hint - unfortunately, this didn't help . I have problem accessing the naim forums from the iphone app on this device, too - I always get Connection time out error. Again everything works fine on the iphone 3G (typing this right now on it). Any suggestions here / someone else did this already?
Posted on: 06 March 2011 by okli
Wow, that is sure record for the slowest app - after FIVE mins and 3% lower battery I've got Naim forums showing me the Streaming audio forum on my iphone 4 at last! I hope next time this could be faster. Unfotunately, I still can't see any album art - it seems to me that the server thinks that the client doesn't support images. The question is why?
Posted on: 06 March 2011 by Tog
Which UPnP server are you using?



Tog





Posted on: 06 March 2011 by okli
twonky. I could try with Asset, but I'd like to use my NAS with twonky. Just checked that Plugplayer shows the images on the same device...
Posted on: 06 March 2011 by lhau
Sounds like something is wrong with your iPhone 4 or the service provider? Surely a 3G can't feel faster than an iPhone 4! Why don't you reset and reinstall your iPhone instead of use the old 3G backup to restore and try again?
Posted on: 06 March 2011 by okli
to save time - and actually everything apart of nstream not showing images (but working) and the slowness of naim forum apps works just fine, so I don't think the device has problem.
Posted on: 06 March 2011 by okli
Hi Ihau - I followed your advise and this really solved the problem! Now back to bring everything I had
Posted on: 06 March 2011 by okli
No, it was a short success only... Several albums did appear with they album art and all other are again white. After I deleted the cache, no image will be loaded anymore . So I have no idea what should I still try.
Posted on: 07 March 2011 by okli
I'd like to have support from Naim on this issue, because Apple doesn't think it is on their side. Unfortunately, the sticky post "Obtaining support from Naim" is gone, so can someone here point me to the support contacts for nstream please? What is actually the "correct" path to obtain support for issues related to n-Stream / other applications (I'm not in UK)? I don't want to disturb Phil Harris directly...

TIA,
Ilko