Thx Phil - Naim Service
Posted by: Mr Underhill on 20 March 2011
I dropped a 'help' to Steve H. in Customer Service wrt my NS01.
Phil got back to me and remotely logged onto my laptop, at 1630 on a Saturday!
In fact my 'issue' was my understanding, or lack thereof!
Thx Phil.
M
OK - I'll fully reveal my ignorance:
In the web app files locations are indicated by the icon on the left showing they are:
CD Collection;
Network Music;
USB Music.
I set up a remote share and used the NS01 to rip to that network location.
When a browsed to these files they were shown with the CD Collection icon.
When I checked the remote share the files were there, so were they also being ripped to the HDDs?
In fact, NO. Music Stores are considered to be an extension of the local HDDs, and get the CD Collection icon.
I proved the files were only held remotely by turning off the share service, and seeing them disappear from the list of available CDs.
Phil got back to me and remotely logged onto my laptop, at 1630 on a Saturday!
In fact my 'issue' was my understanding, or lack thereof!
Thx Phil.
M
OK - I'll fully reveal my ignorance:
In the web app files locations are indicated by the icon on the left showing they are:
CD Collection;
Network Music;
USB Music.
I set up a remote share and used the NS01 to rip to that network location.
When a browsed to these files they were shown with the CD Collection icon.
When I checked the remote share the files were there, so were they also being ripped to the HDDs?
In fact, NO. Music Stores are considered to be an extension of the local HDDs, and get the CD Collection icon.
I proved the files were only held remotely by turning off the share service, and seeing them disappear from the list of available CDs.