App fault or human error

Posted by: True Blue on 28 September 2014

Hi all, just returned home and downloaded android app on both samsung galaxy tab 2 and samsung galaxy ace. Very nice. However I cannot control the volume at all. Ive found the buttons but pressing does nothing. Is this a known fault or am I being stupid.

Posted on: 28 September 2014 by Paul Stephenson
Do you have system automation turn on and the cable between
Hdx and 282 for vol control?
Posted on: 28 September 2014 by True Blue

No cables. My fault. So what do I need to connect and where from? Many thanks. 

Posted on: 28 September 2014 by trickydickie
Originally Posted by True Blue:

No cables. My fault. So what do I need to connect and where from? Many thanks. 

You need a cheapo phono to 3.5" jack plug, like an ipod headphone plug to phono cable.

 

Connect the jack plug to the remote out socket on the NDX and the phono to the PC in socket on the pre. Only the left chanel (white) connection on my cable works.

 

Currently the volume adjustment on the Android application is very iffy, but no doubt this will be fixed in a future release, a few of us have reported issues.

 

Richard

 

Posted on: 28 September 2014 by Aleg

Paragraph 2.11 and 4.9 of the NDX manual describe how to connect and how to do the settings.

Posted on: 28 September 2014 by True Blue

Thanks all will try tomorrow

 

Posted on: 29 September 2014 by True Blue

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Posted on: 29 September 2014 by GraemeH
Originally Posted by True Blue:

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Perfectly OK on mine with NDX SN2.

 

G

Posted on: 29 September 2014 by trickydickie

The volume control problem is affecting Android, Graeme - I suspect you are using an Apple device?

 

Richard

Posted on: 29 September 2014 by Bluetorric
Originally Posted by GraemeH:
Originally Posted by True Blue:

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Perfectly OK on mine with NDX SN2.

 

G

Not on my ND5  XS - SN1, although fine on  N Stream.........

Posted on: 29 September 2014 by Pev
Originally Posted by True Blue:

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Some seem to have issues but volume control is fine with my Superuniti - smooth and immediate response to slider and you can "jump" the volume by touching once up or down the line - nice one.

Posted on: 29 September 2014 by hungryhalibut

The volume control on mine has got stuck a few times - exiting the play queue and then going back wakes it up. I'd like the mute and booklet buttons to be a bit further way though, rather than being squashed so close to the volume slider.

Posted on: 29 September 2014 by Bluetorric
Originally Posted by Bluetorric:
Originally Posted by GraemeH:
Originally Posted by True Blue:

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Perfectly OK on mine with NDX SN2.

 

G

Not on my ND5  XS - SN1, although fine on  N Stream.........

Yes, I should have said that my issue is with the android app where you do not get a slider, just horrible + & - buttons  that do not work,

 

Ah well I suppose that I will have to invest in an Ipad now, Grrr

Posted on: 29 September 2014 by GraemeH
Originally Posted by Bluetorric:
Originally Posted by Bluetorric:
Originally Posted by GraemeH:
Originally Posted by True Blue:

Ok got it working now thanks all.  Only problem now is the volume control on the new app is TERRIBLE.  Hopefully update soon.

Perfectly OK on mine with NDX SN2.

 

G

Not on my ND5  XS - SN1, although fine on  N Stream.........

Yes, I should have said that my issue is with the android app where you do not get a slider, just horrible + & - buttons  that do not work,

 

Ah well I suppose that I will have to invest in an Ipad now, Grrr

I'm on an iPad with + & - 'buttons' (icons) and it's working well.

 

G

 

 

Posted on: 29 September 2014 by trickydickie
Originally Posted by Bluetorric:
Yes, I should have said that my issue is with the android app where you do not get a slider, just horrible + & - buttons  that do not work,

 

Ah well I suppose that I will have to invest in an Ipad now, Grrr

You only get a slider for a Uniti product where the amp is built into the streamer.

 

For systems where there is system automation you get - and  + buttons instead, this is because the streamer can only send up and down volume commands to the pre-amp and has no idea what the volume actually is as the communication from the streamer to pre-amp is one way.

 

This is the same for Android and Apple controllers.  The issue at the moment is that the - and  + buttons on Android are unresponsive at best.  

 

No doubt this will be fixed so I'd hold fire on that iPad, unless you want an excuse to buy one!

 

Richard

 

Posted on: 29 September 2014 by hungryhalibut

So the slider is only available for Uniti devices? In that case, the app must know what it's controlling. What I'd like to see is the SuperUniti's volume setting on the iPad screen, avoiding the need to peer across the room like Mr Magoo to see the Super's screen.

Posted on: 29 September 2014 by Bluetorric
Originally Posted by trickydickie:
Originally Posted by Bluetorric:
Yes, I should have said that my issue is with the android app where you do not get a slider, just horrible + & - buttons  that do not work,

 

Ah well I suppose that I will have to invest in an Ipad now, Grrr

You only get a slider for a Uniti product where the amp is built into the streamer.

 

For systems where there is system automation you get - and  + buttons instead, this is because the streamer can only send up and down volume commands to the pre-amp and has no idea what the volume actually is as the communication from the streamer to pre-amp is one way.

 

This is the same for Android and Apple controllers.  The issue at the moment is that the - and  + buttons on Android are unresponsive at best.  

 

No doubt this will be fixed so I'd hold fire on that iPad, unless you want an excuse to buy one!

 

Richard

 

Thanks for the info Richard,

 

Although I see you can get the original ipad mini for around £160 now that ipad mini 2 has come out,

Hmm tempting...........