Could n-Stream be put on the Apple Store again please

Posted by: JSH on 22 November 2014

N-Stream has been taken down and replaced by Naim.  Fine, but Naim requires iOS 7 and won't work with older devices (and is hopeless with Android). 

Apple made a big fuss last year about its Store offering the most recent compatible download for older devices and this worked until a few days ago for n-Stream.

Naim appears now to have removed it, for reasons I cannot fathom.  Could it be re-instated please, after all it costs nothing to have it there and I, for one, to do not want to waste my money on yet more Apple devices to keep that cult in the splendour to which it thinks it is entitled

Posted on: 22 November 2014 by Scooot
Does it not automatically put the n-stream app on older devices when you select to download the new naim app.while there was issues with the new app I put it on a old iPod touch and n-stream was installed.However this was a while ago so may no longer be possible.

Scott
Posted on: 22 November 2014 by ameden
Originally Posted by ameden:
Originally Posted by JSH:

N-Stream has been taken down and replaced by Naim.  Fine, but Naim requires iOS 7 and won't work with older devices (and is hopeless with Android). 

Apple made a big fuss last year about its Store offering the most recent compatible download for older devices and this worked until a few days ago for n-Stream.

Naim appears now to have removed it, for reasons I cannot fathom.  Could it be re-instated please, after all it costs nothing to have it there and I, for one, to do not want to waste my money on yet more Apple devices to keep that cult in the splendour to which it thinks it is entitled

Thank goodness, or words to that effect, that I didn't update n-Stream ......i have the new app on the iPhone to play with, but kept n-Stream on the iPad and iPod that I use daily.....

 

It seems sensible to bring back n-Stream as an option in the App store...

 

 

Bon weekend

 

 

 

 

 

Posted on: 22 November 2014 by JSH

The message is don't try to re-instal it if you use an old version.  This was possible until a few days ago but no longer seems to be

 

Thanks, Naim. Trust Apple treat you well

Posted on: 22 November 2014 by ChrisSU

I have iTunes on my Mac set not to update iphone apps automatically: so I keep an old version of n-Stream there. This came in handy when the Naim app first arrived and I couldn't get it to work, although I have since reverted to the Naim app as it now works well for me.

 

Another place to look for it is in a Time Machine (or similar) backup, where you might find n-Stream tucked away somewhere.

 

If neither of these options are available to you, I guess there's no way back.

Posted on: 23 November 2014 by TJ

@JSH We have not removed n-Stream from the app store for users of iOS < 7.0. I just tested using an iPad 1 running iOS5.1.1 and the last released version of n-Stream (3.6) was installed without problem.

Posted on: 23 November 2014 by JSH

TJ

Thanks for your reply.  Good to hear.....BUT

When I go into Apple Store and put in Naim I get the new Naim app now and then a message saying that I need iOS 7.1 or better.  Previously what happened was that it gave me a message saying that an older version was available and it was that (ie n-stream) which downloaded

Posted on: 23 November 2014 by JBBY

Hi TJ

 

I have a qute 1 and also the latest Apple products so updating the app means its useless. I also ask that the original N-Stream is made available again as an option.

 

Please, please please!

 

Anyone else want this?

 

Thanks

 

Jason

Posted on: 23 November 2014 by JBBY

Hi TJ

 

I have a qute 1 and also the latest Apple products so updating the app means its useless. I also ask that the original N-Stream is made available again as an option.

 

Please, please please!

 

Anyone else want this?

 

Thanks

 

Jason

 

PS

 

Especially as I remember paying for this at the time.

 

Your long time streaming customer ;-)

Posted on: 23 November 2014 by Harry

I'd switch back too if it was possible. The new app looks slick and will have Spotify but it's shed some basic functionality and usability that should not have been thrown out with the bath water. Maybe a third party option will come along.

Posted on: 23 November 2014 by Chris Bell

Please give us back the "classic" N-Stream.  

Posted on: 23 November 2014 by Jan-Erik Nordoen

But it is possible Harry, provided you have nStream on an iPod or similar. You move it back onto the iPad / iPhone, using iTunes. If you don't have it, perhaps a local forum member can do the honours?

 

Jan

Posted on: 23 November 2014 by Tony2011
Have to agree with Harry and others above. Keeps crashing on iPad and iPhone and becoming increasingly irritating! Get it sorted guys! I don't want the old one, just this one to work properly if possible.
Posted on: 24 November 2014 by Harry

Nice thought Jan-Erik but unfortunately not applicable in my case. I used to keep an iPad 1 for legacy stuff but it died. I'd like to get off the Apple platform altogether because there are many things about it that I do not like. But that's another matter and an Android tablet running nStream will never happen. I could perhaps buy an older iDevice but that's excessive for what is supposed to be a free control point.

Posted on: 24 November 2014 by Frits Van Der Veer

Hi JSH

my 2 cents

If you go in app store to updates, you will see on top of the screen "purchased".

If you drag down a bit in purchased, you can search N-stream. It should pop-up than.

Posted on: 25 November 2014 by Jota
Originally Posted by Frits Van Der Veer:

Hi JSH

my 2 cents

If you go in app store to updates, you will see on top of the screen "purchased".

If you drag down a bit in purchased, you can search N-stream. It should pop-up than.

 

That still only shows the current version 4.2 of the app.

Posted on: 26 November 2014 by Bonner
Originally Posted by TJ:

@JSH We have not removed n-Stream from the app store for users of iOS < 7.0. I just tested using an iPad 1 running iOS5.1.1 and the last released version of n-Stream (3.6) was installed without problem.

Is it just me but I feel let down by the new naim app; my system has cost me over £25,000 since 2011 but I am expected to control it with an app built for an £895 product made in China. Why is there not a non Mu So oriented control app that works properly and recognises the investment naim users have made in their superb streaming system? Please??

Posted on: 26 November 2014 by Bart
Originally Posted by Bonner:
Originally Posted by TJ:

@JSH We have not removed n-Stream from the app store for users of iOS < 7.0. I just tested using an iPad 1 running iOS5.1.1 and the last released version of n-Stream (3.6) was installed without problem.

Is it just me but I feel let down by the new naim app; my system has cost me over £25,000 since 2011 but I am expected to control it with an app built for an £895 product made in China. Why is there not a non Mu So oriented control app that works properly and recognises the investment naim users have made in their superb streaming system? Please??

I use the new app to control my Qute and NDS.  Other than the initial screen, which I've not seen since the very first time I've launched the app, it presents nothing "MuSo" to me.  I honestly don't see what it has to do with MuSo, China, etc.

 

Yes, there are still features I'd like to see added.  For the way I use it (browsing my music collection and selecting albums or individual tracks to play), it seems fine to me.  Obviously not all agree.

Posted on: 26 November 2014 by Jan-Erik Nordoen

There is always PS Audio's eLyric. A great piece of software, and it has volume control.

 

I run it on an iPod Touch.

 

Mac and Windows versions are available, from the PS Audio site.

 

Jan

 

(edit. It seems that the iPad versions have been pulled from the App Store. Oh well.)

Posted on: 26 November 2014 by DavidDever

How much of this is caused by janky UPnP server or network issues, as opposed to the new Naim app? I'm running it on a newish iPad Air, on a wired network (older AirPort Extreme router / dual-band Wi-Fi access point) with an older NaimUniti (analogue iPod, 3.17 s/w) and am having no problems whatsoever....

 

Looking at older posts by some on this thread, it appears that many have had problems in the past with their streaming setups, long before the arrival of the new app; how much of the problem is pilot error?

 

Have you made use of your retailer's best advice (which <rant start> might require replacing some of your old, creaky network and storage hardware with something that doesn't require a lever to configure <rant stop> )?

Posted on: 26 November 2014 by Bonner
Originally Posted by Jan-Erik Nordoen:

There is always PS Audio's eLyric. A great piece of software, and it has volume control.

 

I run it on an iPod Touch. iPad, Mac and Windows versions are available, from the PS Audio site.

 

Jan

good tip thanks, will look at that.

Posted on: 26 November 2014 by JSH

David

I note you are a trade member. 

It's never Naim is it?  It's always our router, wiring, upnp etc etc.  We should go and rant etc.  No we should not.  At the price Naim charges and the position in the market they have sought, these should be designed robustly enough for ordinary use by ordinary customers. If not Carey Street awaits

I see Naim are going decidedly down-market in their dealer network these days.  My local John Lewis sells Naim now.  Their "partners" on the floor in question couldn't even advise my wife accurately on a Kindle Fire, so God help anyone who thinks of buying a Mu-so from them!

Posted on: 26 November 2014 by Bonner
Originally Posted by DavidDever:

How much of this is caused by janky UPnP server or network issues, as opposed to the new Naim app? I'm running it on a newish iPad Air, on a wired network (older AirPort Extreme router / dual-band Wi-Fi access point) with an older NaimUniti (analogue iPod, 3.17 s/w) and am having no problems whatsoever....

 

Looking at older posts by some on this thread, it appears that many have had problems in the past with their streaming setups, long before the arrival of the new app; how much of the problem is pilot error?

 

Have you made use of your retailer's best advice (which <rant start> might require replacing some of your old, creaky network and storage hardware with something that doesn't require a lever to configure <rant stop> )?

I have contacted naim support and my excellent dealer; the only solution that works for me on iOS is too hard reset the device each time I want to use the app.  The Android version just doesn't find the NDS or Unitiqute without a lot of trouble and when it does the volume control only works with the Unitiqute. I have tried both NDS and Unitiqute on fixed IP as well as DNS but neither is more successful thant the other.  My network is driven by a Draytek Vigor 2830 gigabit modem router with  4 switches and 4 WAPs. All naim devices are hard wired and the network easily handles my legacy squeezebox system (5 squeezebox touch, 3 squeezebox radios and a squeezebox duo as well as photos and videos streamed from my NAS and home server to my  smart TVs so I don't think it is the network.  n-Stream did work well for me.

Posted on: 26 November 2014 by DavidDever
Originally Posted by JSH:

David

I note you are a trade member. 

It's never Naim is it?  It's always our router, wiring, upnp etc etc.  We should go and rant etc.  No we should not.  At the price Naim charges and the position in the market they have sought, these should be designed robustly enough for ordinary use by ordinary customers. If not Carey Street awaits

I see Naim are going decidedly down-market in their dealer network these days.  My local John Lewis sells Naim now.  Their "partners" on the floor in question couldn't even advise my wife accurately on a Kindle Fire, so God help anyone who thinks of buying a Mu-so from them!

To call me a Trade Member would be a loose description, as I have no commercial or vested interest in defense of Focal / Naim, its products or offerings. I used to train U.S Naim retailers in the not-so-distant past, and I have as well a bit of experience in designing networked audio hardware for other manufacturers in the recent past (as well as other networked stuff on a much larger scale), so my perspective on this is a little different.

 

That said - yes, nine times out of ten, there is something in a network configuration that causes these issues, and it's not always the audio hardware. It is impossible to test every possible configuration of tablet/phone, router/access point, media server (hardware & software) and streamer, though it is possible to eliminate potential variables from the equation.

 

The easiest way to do this is to start with an isolated network (three devices: router/access point, tablet/phone for control, streaming player) with no media server or other devices, and no internet access; all items should be set to their defaults. If there is a problem with discovery of devices (one control point, one streaming device) in this environment, one can isolate this before adding outbound internet access, or a media server. Add in one device at a time until the system starts to exhibit unstable behavior.

 

Note that this advice is manufacturer-independent, as well as protocol-independent, and is a good place to start with almost any wireless media streaming troubleshooting.

Posted on: 26 November 2014 by DavidDever

@Bonner: are you sure that the discovery problems you're having isn't exacerbated by the advertisements of Squeeze services on the network?

Posted on: 26 November 2014 by Phil Harris
Originally Posted by Bonner:
Originally Posted by DavidDever:

How much of this is caused by janky UPnP server or network issues, as opposed to the new Naim app? I'm running it on a newish iPad Air, on a wired network (older AirPort Extreme router / dual-band Wi-Fi access point) with an older NaimUniti (analogue iPod, 3.17 s/w) and am having no problems whatsoever....

 

Looking at older posts by some on this thread, it appears that many have had problems in the past with their streaming setups, long before the arrival of the new app; how much of the problem is pilot error?

 

Have you made use of your retailer's best advice (which <rant start> might require replacing some of your old, creaky network and storage hardware with something that doesn't require a lever to configure <rant stop> )?

I have contacted naim support and my excellent dealer; the only solution that works for me on iOS is too hard reset the device each time I want to use the app.  The Android version just doesn't find the NDS or Unitiqute without a lot of trouble and when it does the volume control only works with the Unitiqute. I have tried both NDS and Unitiqute on fixed IP as well as DNS but neither is more successful thant the other.  My network is driven by a Draytek Vigor 2830 gigabit modem router with  4 switches and 4 WAPs. All naim devices are hard wired and the network easily handles my legacy squeezebox system (5 squeezebox touch, 3 squeezebox radios and a squeezebox duo as well as photos and videos streamed from my NAS and home server to my  smart TVs so I don't think it is the network.  n-Stream did work well for me.

 

Hi Bonner,

 

I'm not sure what email address and name you go under 'in the real world' but I don't remember seeing anything in either my inbox or the sales inbox from you.

 

I know that the Draytek routers had issues with Bonjour discovery support - I was sent a Beta version of code some time ago that resolved my autodiscovery issues on my Draytek 2920n so my first port of call would be to give them a shout and see if there's a firmware update for your router.

 

If not then *PLEASE* drop an email to support@naimaudio.com or to me directly at phil.harris@naimaudio.com ...

 

Thanks

 

Phil

 

[Edited to add : I *THINK* I've found your original communication with me - I believe your last email on Sunday 9th November said to me that resetting your iOS device resolved the issue but that you were still having problems with Android - I replied on the 10th saying that we were looking to release an updated Android app shortly and asking if you had set up system automation on your NDS and did it work with your iOS device or did it not work at all? ]