UQ - not playing music

It sounds suspiciously like a network issue to me, although your setup (wired, with a switch) seems good. My first thought would be - have you set a static IP address for your NAS? Then power down everything on your network, and restart one at a time, at 5 minute intervals, starting with the router.

I have no experience of Twonky, other than hearsay from people who seem not to like it?

Twonky seems to get a disproportionate amount of poor press, I see many network gripes but the Twonky ones seem to be diminishing nowadays. Twonky on my NAS (cheapo WD device) rescans in seconds (meta updates are immediate) and has never crapped out on gapless. It took 3 days to get it interfaced to my PC and home network, but once the problems were ironed out the creases have not returned. I'm running 2 Qute2s and a SuperU. I did try fixing static but since I moved house this year I never bothered, dynamic should work fine on any home system with a handful of devices.

Steve, occasionally my Naim units are 'upset' and won't play when I swap between playing music of different file types. I am busy rationalising file formats in my library, and the problem seems to be almost fully eliminated now. Maybe this is the cause? I won't comment on your network, hardware or software as I don't know nearly enough about the specific details.

Thanks guys ... helpfulsupport

I do have a static IP for my NAS - the powering down option is the one I use to remedy the problem.  If one 'Qute goes I reset them all - I just dont like lugging the beasts out from under the stairs and resetting them.

My 'Qutes get "upset" when I have not played music for a day or two ... I must wean myself off Radio 4 and listen to more music.  All my music is in flac; I dont think Twonky is an issue, but then again I have never managed to get Asset or Minim to work on my QNAP.

Just a thought, try leaving them on UPnP input with a track paused, see if the problem goes away.

When your Qutes can't play when controlled by the app, can they play if controlled by the IR remote?

We do know that there have been a number of 'weird issues' reported with Twonky (the most annoying one seems to be sections of your music library appearing increasing numbers of times) so it might well be worth - just as a test - installing something like Asset UPnP on a PC or Mac in the network and seeing if playing from that suffers the same issues - at least it starts to narrow down the problem.

Phil

This "kludge" may help.  My UQ2 gets the hump too if I leave it in UpNP and don't play it for a little while

I've renamed the analogue input which I don't use as "Off" and turn it "off" by switching to that when I go to bed.

Going back to iRadio , USB or UpNP then works when I come back

Kludgy and only a name change I know but it gets round this bug

+1, I always switch mine to a single spare input that isn't used for the same reasons

Apologies for the delay in follow up on this thread  ...

Over the weekend i tried the "dayjay & JSH kludge" and it seems to be a neat work around for the problem. Thanks for the advice.

The difficulty with my IR remote controlling the 'Qutes Phil, is that the latter are stacked in a rack and so the remote controls them all at once.  Therefore, I tends not to use the remote.  For some reason I cant get my version of Asset UPnP to populate on my Mac and I have not had the time to find the reason.

Thanks again for the advice, chaps.

Hi Stephen,

You are aware that you can set the Qutes (and their remotes) to different codesets so that if you have multiple units then each IR remote only controls one unit, yes?

Cheers

Phil

Hi,

It's on the knowledgebase but if you switch off your Qute and wait 30 seconds then switch on again.

While the START UP logo is displayed, point the remote handset at the unit and press the "AUX", "i" and "disp" buttons simultaneously on the remote handset. ( This will set the Qute and the remote to the *DEFAULT* codeset. )

You can use "AUX", "i" and "1" to "9" to change codesets on specific Uniti / Remote sets and hence tie remotes to specific units so they don't affect others in the vicinity.

Cheers

Phil