Synology DSM 5.1 - unstable update
Posted by: quickben on 19 December 2014
For users of Synology NAS running DSM 5.1, the update released this week (5.1-5021) looks particularly unstable. A number of unresponsive/semi-bricked devices, though it appears you can roll-back to 5004. I am postponing updating my DS213j while I wait and see whether Synology release a patch.
No problems Wat, it sure seems like you pulled the short straw on that one
Touch wood, I have no hard or software issues & can only say their updating & other www functions, plus set up & day to day use is, for me at least, faultless.
No problems Wat, it sure seems like you pulled the short straw on that one
Touch wood, I have no hard or software issues & can only say their updating & other www functions, plus set up & day to day use is, for me at least, faultless.
+1. I currently own my 3rd Synology and they all have worked very reliably so far.
It was hardware rather than software issues in my case. It wasn't well built and had a non-Intel processor that I only became aware of after buying it. It is also very plastic. When its fan broke, Sin sent a replacement fan in a jiffy bag, but no instructions or even a packing note and no reply to any of my e-mails asking for help. I got an engineering friend to have a go and he said it was not easy, but he did it. It worked for a while and then pop and it went again ... no reply at all from Sin. Now the main board seems to be on the blink. Hence my rants - makes me feel better. I am the type of consumer who likes things that just work: Apple, Sonos, Linn, Chord. Panasonic and Naim (mostly) - at least Naim is very helpful even if not everything works as we'd like: they really care and that goes a long way - the Naim build quality is also different class.
I find the Sin software tolerable, but nothing special. The iTunes server was dreadful. Of course the non-Intel processor means MinimServer was a non-starter.
My solution is to reuse the disks in a different chassis - not another Sin - probably D-Link.
I only need it as a backup file store.
Maybe I was very unlucky, but that is how it goes. I guess if it just worked as some have found then I would never have known how poor the support was. For example, I think Sebo makes the best vacuum cleaners, but I have never had to test their support as it just works. So when things work everything is rosy in my garden.
I hope everybody else's Sin works for them - for me it is 1 out 5 rating for the product on Amazon.
All the best, Wat
Sorry Mike to be a pain with this ... I'll get myself an alternative and promise to forget all about Sin and not mention it again: just irritates me when things don't work and the service is so dreadful
Wat
isn't it strange how our experiences affect our views, or maybe it isn't strange at all. i have had 2 Synology NAS drives and apart from the odd firmware update issue, which gets sorted quickly, they have both been faultless. However i have been in contact with support on a couple of occasions and always had a timely response.
now ask me about Naim and my gripes are endless Including lose RCA connector and having to turn the unit off every once in a while cause it drops of the network, and no my network is fine. Don't even get me started with the farcical nstream and firmware updates. Legendary build and support, sorry ive seen none of it. Two emails to support and not even a single response from them. I for one will not be handing any more of my hard earned cash to Naim.
Once bitten and all that, but with Naim they haven't been content with a single bite.
Graeme