Regarding spotify, AirPlay, WiFi, bonjour etc.

Same problem here with my uq2.

tried different things, but problem stays.

many dropouts.

i have also a bluesound connected to the uq2 and that works fine.

What routers are you using?

When I scan my system with the tool, it seems that the Bonjour B takes just a second or two at most to show up.  The U and P show up first (immediately), and then the B just a second later.  I believe that this is not a sign of anything amiss.

I'm using a brand new Actiontec router supplied by my isp (Verizon FiOS fibre).

I am using a netgear nighthawk r7000.

is not possible to listen spotify because  there are alot of dropouts.

its wired to my uq2.

i cannot figure out what the problem is. 

Tried resets and reinstalled the apps.

i have the sensation that when i start using other apps at the ipad it go more worse, but i cannot put my finger on what causes the problem.

also the naim app is hanging much more on my ipad when the spotify app playing.

Also sometimes spotify plays for 15 minuten and even longer without dropouts, when the ipad is in use.

When  i watch youtube on my pc there are sometimes more dropouts .Not always.

so the more traffic the more dropouts It seems.

But again this is not always the case. 

i have a fast 300mb internetconnection. I Dont understand why this is not happening with the bluesound.

I never experienced any dropouts in my connection.

I've got the same experiences as MarcelZ. @Bart. Sometimes bonjour only comes up in the second scan.

I'm trying to figure out how it works and why it is happening. When I stream Spotify via wifi to the iPad and via usb the front USB of the UQ2, I don't have any dropouts at all.

my router is a UBEE EVW3200

Actiontec sounds so American!! 'Need a little something in your life? Call Actiontec!!' (it only works if you think it in an American accent).

I cant figure it out. Iradio streams fine.

i have a harddisk connected with my router en this also works great with the uq2.

Bluesound works great.

i cant believe this had something to do with my router.

i am not sure but i think its a software problem with the uq2 or there is a problem between the spotify and uq2 software.

another thing what i saw  is that when i play bluesound the volume button in the spotifyapp is at full volume and cannot be moved. When using the uq2 with spotify it can be moved.

when you switch from spotify app and the naim app and the volume levels are not the same you lhear the difference. I also read that some advice to put the volumelevel in spotifyapp at the max, but this means the uq2 volume level have to stay on 1 otherwise it is to load. very strange.

I hope that people understand what i write because my english is not great.

Peter, Marcelz, I would not be unduly concerned about this  (the Bonjour service occasionally disappearing briefly) if the home network is busy. The Service Discovery capability is live and dynamic and sometimes .. especially over a wireless or non optimum switched ethernet route (broadband router switches, ethernet over Powerline etc) , the bonjour discovery messages can be lost. RFC6763 says software should allow for this. So as long as bonjour discovered services are appearing consistently and regularly and the client / ND IP address is not constantly changing the fact they occasionally briefly disappear should not be an issue.

Therefore  you  should be ok unless the link is too poor, or the ND player is taking too long respond or for some other reason , and too many discovery messages are lost or timeout and the registration itself times out.

HOWEVER it does point to either data being lost somewhere or the Naim player not responding in a timely fashion. If the network is not busy at all then this feels not right.

Simon

Thats right. Even happens when nothing else is on the netwerk.  

its wired to the router

sometimes in spotify app i see the uq2 disapear to be found and reconnected again.

I also changed wires and ports and restarted router. no result.

Peter,

On my netgear router there is a option QoS downstream, wich should give better videostreaming.

Mine was enabled. When i disabled it all works fine.

According to Phil from naimsupport work the buffer on my bluesound different.

it buffers a few minutes and the uq2 buffers around 10 secs. That explains why all went well with bluesound.

i hope this will help!

I have been playing with spotify for a couple of days. No problems. my network is setup so that my NAS and unitiqute are on their own switch (just a netgear 1 gig) with that connected to my Netgear Nighthawk 7000.

All static IP addresses and all wired.

Hope it helps. Just wish spotify quality was better :-)

"Home hub" sounds entirely too proper (said with an English accent).  Gimme some Actiontec bay-beeeeeee.

Nighthawk 7000 is a pretty cool name for a router as well. 

My switch is called DES 1210-28.  Des - that's a really rubbish name.

Thanks for the tip Marcel, your english is good enough for me:-)! I'll have a look at the parameters of my router, see if i can find something similar.

Stephen, manually setting your IP addresses should have no bearing on Bonjour working. but you could give it a try and see.

the fact that the DHCP is not working concerns me. DHCP uses traffic similar to Bonjour to talk to devices, so if there is a problem for one, I can see there could be a problem for another.. Unless your router is broken of course.

Simon

I have Spotify running on various devices, but primarily my iPad and MacBook Air. My router is the one supplied by Sky and a Belkin Extender. I thought about replacing the Sky router until I saw the hassle involved and abandoned that idea (talk about proprietary!).

Anyway, in general I don't have many problems with Spotify other than the odd momentary cutout, which could be for any amount of reasons, and not significant enough to warrant me attempting a witchhunt. However, the MacBook Air I leave "on" for days on end and this appears to upset Spotiify. Sometimes when a I log in I need to quit Spotify and restart it in order to get the music to play and that is sufficient. Other times a fresh reboot of the system is needed to reset everything as the cutouts become intolerable. As the iPad is shut down for recharging every day, I don't know if it would suffer from the same malaise.

Thanks Simon for your thoughts.

I have updated the firmware on my router, the problem persists: no bonjour logo on my Naim beasts when scanned using network analyser. You mention that my DHCP does not seem to be working. How did you deduce this?

Hi Stephen, you said the IP addresses had changed although you thought you had fixed them (presumably through DHCP matching the MAC address)

Thetefore it appears, assuming you have set up correctly, that the DHCP is not working correctly?

out of interest what is the Netgear switch you,are using to connect everything up with - ie the centre of your network?

Also you havent by chance set up a local domain name that you are using or anything like that?

Simon

Just one last point, you are using the full version of Network Analyzer and not the 'lite' version? Bonjour does not appear on my 'lite' version. On the full I need to sometimes scan a few times for the app to catch the Bonjour response back from Naim. Unfortunately there is no apparent way of extending the response timer on the tool.

Simon

A question on the difference between Bonjour & SSDP

Are they doing the same job  i.e.  a broadcast to the LAN advertising presence

Whats the difference & what is (is there) an optimum broadcast period - seconds or minutes 

Same problem over here. Switched off all other pc's, iPhone's and ipad's. So UQ2, iPad and router are the only active devices. Bonjour is active on al devices and they are all in a two meter radius of each other. Still many dropouts. What can I do to to narrow down where the problem lies? Or even better to take away the problem?��

Mike - yes they do work in a similar way by broadcasting or multicasting across the subnet - and waiting for the client to respond. On reading the Bonjour standard I couldn't see a specific time you had to respond back to - I could have missed it of course - but it does tend to imply its hit and miss getting the responses back within a specific short time, and Bonjour indeed mentions this in the docs.

Peter - Bonjour occasionally not responding in time to a service query shouldn't cause the media to drop out. The two are most likely  unrelated.

When you stream locally on UPnP from different servers do you always get drop outs?

When you use web radio do you get drop outs?

When you use Spotify Connect do you always get drop outs?

Also I assume you also meant to say your standalone switch is the other active device as well?

Simon