looking for help with Naim App

Hi Simon, I'm a very new qute owner but have my set up similar to yours. Wired via powerline adaptor. Works well. Not having any problem with the app, but also never tried setting the qute wirelessly. Have you tried uninstalling the app and reinstalling and going through the setup procedure again? Hope this some help?.  Cheers John.

AFAIK there are some network components (some switches, etc.) that do not propagate all broadcast packages that are required to find all upnp servers or clients. So this might be a problem. I cannot help further with this, but it might be interesting for some if you list all network components here. Which power LAN hardware and which router and/or switches are you using in which way connected?

Also it might be a setting in the router to allow an wifi client to connect to a LAN client. 

Did you see this posting?

https://forums.naimaudio.com/to...pnp-discovery-issues

Simon, it sounds like your wired connection is using a fixed IP address and your wireless connection is using DHCP.   Make sure the wired connection on your Qute2 is definately set to DHCP (see TOOLS menu, network connections...), then power down the Qute and the router and the powerlines and the tablet.  Power them up in the order: router (wait 3 to 4 mins for it to stabilise), Powerlines - wait about 3 mins for them to stabilise, Qute...wait 3 - 4 mins for it to stabilise and acquire an address for the wired connection, then lastly the tablet.

If that doesn't work, break open a good bottle of wine and wait for some more responses to this post.

Roger

As a temporary fix you can add the Qute manually by finding it's IP address from the front screen on the Qute. This may change frequently depending on your router's DHCP leasing settings.

AS a proper fix, replace your router with a Linksys EA6700 or above. Your current router is probably limiting the app's 'Device Discovery' service by filtering IGMP.

Refer to Phil Harris' sticky post at the top of the Streaming Forum .

Hi

Thanks for the tips. I will try the DHCP process tomorrow. At the moment I have a Netgear NAS drive that is wired to my BT Infinity router. This is then connected to Netgear powerline, and then another Netgear powerline to the Qute.

Think the wine is a good idea.

Simon

Simon, discovery techniques use broadcast and multicast packets. This usually require special treatment on 802.11 (wifi) networks or duplex wired networks. The Powerlines are essentially half duplex devices ... but I do wonder therefore if the Netgear Powerline devices are not handling the discovery protocols properly, especially if there is noise or another nearly Powerline on the mains and the throughput is not quite optimum. Therefore try a proper wired ethernet connection as a temporary fix and see if it all starts working.

As Phil says, best keep it simple.

Simon

Hi

Ok I have powered everything down and rebooted in the right order,  but still not linkage between App and Qute.

Hi Simon, I will try the long Ethernet cable and see, but what I don't understand is why does it work streaming Spotify to the Qute. The tablet and qute must be in the same network for this to happen, so they can talk to each other and this is using the power lines.

totally confusing and very frustrating...

If I understand your issue correctly it's similar to what I experienced when moving wireless network from the modem to an Apple Airport express. Naim boxes where connected by cable to the modem, app communicating wireless with AE. I had to move my wired ethernet to AE and everything works just fine now. There was no communication between wired and wireless network.

S