192khz/24bit HD Tracks download album keeps cutting out when playing

Posted by: Stupot on 28 December 2014

Hi. Any help & advice would be really appreciated please

 

i bought a new unitiqute 2 for Xmas.

Awesome little machine. What a bargain.��

I downloaded the free sampler on HD Tracks 96hrz/24bit onto my Mac then copied onto my nas drive.

sounded awesome Streamed to the unitqute �� plays perfect

 

i then did exactly the same with an album I purchased from HD Tracks.

this though was 192khz. This time though when streamed from the nas to the unitqute the sound cuts out every 50 secs or so��when I try to play it. I can't enjoy it

 

 

dont know why this happens other than the file is 192khz.

 

i thought about re-copying it to the nas drive drive From my Mac. 

Or is it because the file is bigger being a 192khz?

 

thank you

Posted on: 28 December 2014 by Mike-B

How is your network ????

Wire or wireless or bits of both

Is NAS to UQ thru a router ( & what make/model) or switch

Posted on: 28 December 2014 by ChrisH

Hi Stupot,

Are you streaming wireless or is your Qute wired back to the router or switch?

When I first starting streaming music, higher res files always struggled on my network when I was running wireless.

As soon as I went wired, no probs for streaming hi res files.

 

Try running ethernet cable from your router/ switch to your Qute just to test out if that will solve your Hi Res streaming issue?

Posted on: 28 December 2014 by Bluetorric

Yes,  same happened to me when using wireless,

After advise from members on here wired with an ethernet cable and no problems since..............

Posted on: 28 December 2014 by Stupot

Thankyou for the replies.

yes the unitqute is connected to by cable to a wireless powerline av500 booster plug on the mains.

the signal is then wireless to the nas & router box

 

the nas drive is wired into the router box

the router is a Thompson 02 wireles box iv

 

I don't understand why it worked well with the other hd tracks download 

 

 

 

Posted on: 28 December 2014 by Mike-B

192/24 is a larger file size compared to 96/24,  from your discription, "cuts out every 50 secs"  it sounds like the UQ is buffering.  The wireless & its related links cannot pass that size of packets thru fast enough.  

 

As Chris said,  just try a temporary ethernet hookup & see it that fixes it.   

Posted on: 28 December 2014 by Erich

Try with an USB device directly in the front USB input just to check file and Q2 capabilities.

 

Regards.

 

Erich

 

Posted on: 28 December 2014 by Stupot

I can't do hard wire connect as the router box is in another room connected to the main wall connection

probably like a lot of people, unless I have the wall connection moved

might be expensive

 

i suppose I could save the 192khz album onto a flash memory stick & play it through the usb on the front of the qute

then just download files in 96khz in future as these play perfect via wireless 

 

 

 

 

Posted on: 28 December 2014 by Stupot

Thank you for all your help.

 

i will have a go taking the qute into the room where the router is to see the difference When wired directly to it

usb is a good alternative for now for the 192/24 album as I want to keep the qute in the kitchen.

 

do any of you notice the sound quality difference between a 96/24 album download & a 192/24 album download.?????

They both sound fantastic to me & as good as each other.

im not sure it's worth downloading 192/24 in future as to my ears 96/24 is just as good

 

what a great buy the qute is. I think it's the best value for money naim I have purchased

I wish I had got one when they were first released

 

I have got some harbeth ps3er speakers on loan at the moment with it.

very old fashioned looking speakers but nice sound especially with vocals & accoustic

 

Posted on: 28 December 2014 by Erich

Good!! Enjoy and then check all the cabling, nas, etc.

 

Regards.  Erich

Posted on: 28 December 2014 by Goon525

I also found 96k wireless worked, but 192 didn't. On Simon-from-Suffolk's advice, I've gone fully wired for audio signals above 44/16. He'll also tell you that Internet over mains is a bad idea in a hifi system.

 

Your temporary solution of putting the high res files on a USB stick sounds eminently sensible.

Posted on: 28 December 2014 by Stupot

Just saved the 192/24 album onto a usb stick & it now plays great

 

the file though is so big I can't even save all of it onto my 2gb usb stick though

so I'll have to buy a bigger one

 

been an expensive lesson this has

Posted on: 28 December 2014 by ChrisSU
You should get a substantial increase in sound quality with CD quality as well as hi res of any type, if you use a wired ethernet connection. If you can't run the cable all the way to your router, just move your NAS near to your Unitiqute and connect them with a switch.
Posted on: 28 December 2014 by Stupot

Hi Chris 

 

i cant move the nas closer as the nas is wired into the router.

unless I can take the cable out the router from the nas?

 

it said connect the nas to the router with the cable when I set it up

 

Posted on: 28 December 2014 by ChrisSU
If you get a switch (eg Netgear GS105, cost about £20) you can connect your NAS and UQ to it with short ethernet cables. Then get an Airport Express, and connect that to the switch too. This allows your UQ to access the internet for iRadio, Spotify etc. and lets you use the Naim app for control. This is a fairly well tried and tested way to set up any Naim streamer where your router is too far away.
Posted on: 28 December 2014 by Pallie
Originally Posted by Goon525:

I also found 96k wireless worked, but 192 didn't. On Simon-from-Suffolk's advice, I've gone fully wired for audio signals above 44/16. He'll also tell you that Internet over mains is a bad idea in a hifi system.

 

Your temporary solution of putting the high res files on a USB stick sounds eminently sensible.

Why is hifi over mains with a power line a bad idea? It works great for me.

Posted on: 28 December 2014 by Pallie

I'm using a homeplug, no buffering with hi res files and Iradio. Why use a airport express ChrisSu?

Posted on: 28 December 2014 by dave4jazz
Originally Posted by Pallie:
Originally Posted by Goon525:

I also found 96k wireless worked, but 192 didn't. On Simon-from-Suffolk's advice, I've gone fully wired for audio signals above 44/16. He'll also tell you that Internet over mains is a bad idea in a hifi system.

 

Your temporary solution of putting the high res files on a USB stick sounds eminently sensible.

Why is hifi over mains with a power line a bad idea? It works great for me.

Because S-in-S, and one or two others on this forum, says it is. 

 

Dave

 

PS No offence intended.

Posted on: 28 December 2014 by Pallie
Originally Posted by dave4jazz:
Originally Posted by Pallie:
Originally Posted by Goon525:

I also found 96k wireless worked, but 192 didn't. On Simon-from-Suffolk's advice, I've gone fully wired for audio signals above 44/16. He'll also tell you that Internet over mains is a bad idea in a hifi system.

 

Your temporary solution of putting the high res files on a USB stick sounds eminently sensible.

Why is hifi over mains with a power line a bad idea? It works great for me.

Because S-in-S, and one or two others on this forum, says it is. 

 

Dave

 

PS No offence intended.

Posted on: 28 December 2014 by Stupot

Thanks Chris.

i read reviews on the net gear switch & it sounds like it helps speeds & management of the data so might be worth getting.

Everything else is working fine. iradio like hi res paradise radio & naim radio everything streams great to the unitqute 

it was just that 192/24 album download that kept cutting out.

The album Works fine from a usb drive so it must be the file size when streaming

 

the switch looks like a good buy & sounds like it would improve everything 

 

thanks for the advice buddy

Posted on: 28 December 2014 by Erich

Hi Stupot,

 

You can connect a hdd. I have tried with a 1TB one, but it should be formatted FAT32.

As a temporary solution is not bad. 

 

Regards.

 

Erich

Posted on: 28 December 2014 by Stupot

Thanks Erich

 

 

Posted on: 28 December 2014 by Huge

The answer supplied by ChrisSU is, in my opinion, the best solution.

Powerline adapters are a bad idea because they introduce very high levels of RFI onto the mains wiring.  This will reduce the overall sound quality of your QU2 set-up - you won't hear the RFI directly as audible interference, but it'll mess up the music in other ways.

Posted on: 29 December 2014 by Simon-in-Suffolk

Morning all, Stupot sorry to hear you are having troubles. As others have said if you are using the network for your hifi you don't want to cut corners. Best used wired ethernet. These days there is good availability of flat style ethernet cable that you can lay underneath your carpet, or along skirting board.

192/24/2 streamed files require about 10Mbps of network bandwidth. This is easy for a wired 100 Mbps or greater wired LAN connection. 

The reason why I think ethernet over mains devices are a bad idea, as others have said  , is that they work by injecting a relatively large amount of broadband radio frequency energy into your mains which radiates through the mains and through the air space of your house. In HifI many of us work hard to remove RFI from our Hifi for it to sound its best  (SMPS, Christmas tree lights, chokes, shielded Ethernet leads etc). Using ethernet over mains devices therefore the chances are you are undermining the  full sonic potential of your audio equipment by deliberately introducing large amounts of RFI . For other issues from these devices you can search the forum and the web.

Finally for balance, there are some that appear to have no issues with them, so I can't completely dismiss ethernet over mains devices as being the spawn of Satan.

Simon

 

Posted on: 29 December 2014 by Goon525

I think what Wat says (as usual) makes good sense. I also find more bits makes more difference than higher sampling rate. I can detect the advantage of 96k over 44.1k, but I really can't detect the added benefit of 192 over 96.

Posted on: 29 December 2014 by Bert Schurink
Originally Posted by Goon525:

I think what Wat says (as usual) makes good sense. I also find more bits makes more difference than higher sampling rate. I can detect the advantage of 96k over 44.1k, but I really can't detect the added benefit of 192 over 96.

At the audio event West Deutsche Hifi Tage - I heard A-B comparisons on quality of audio files by the magazin Stereo. And while the difference is perhaps not immediately obvious you hear a clear difference in those comparisons - more air around tones, more relaxed overall sound......, so I clearly heard the difference - while it might not always be that obvious when one hears a plane 192 file.