A rash of scams.

Posted by: Adam Meredith on 24 February 2015

Odd old day as I had a call from my old house in France. The brother of the owner is staying there and had a call from 'Microsoft' to say that they had detected an attempt to hack his computer and would he stay on the line to speak to a Microsoft technician as only he would be able to fix matters.

 

As he is at his brother's house the caller had used (what seemed to be) his name - or, more accurately, that of his brother. I don't think he was ever inclined to trust them but being apparently addressed by name made him wonder how they'd done it.

 

Of course - the telephone book entry for the house gives name and number.

 

Anyway - safe enough. I added that his brother only has Apple, he has a PC so old that support ended in the last century AND getting assistance out of Microsoft is impossible - so unlikely they would volunteer it.

 

I then rang my ex neighbour (again in France) to alert him to this. Nothing to report --- apart from Apple were bugging him with a demand that he finalise his personal details for the Cloud and Store. A combination of deep suspicion of the internet and laziness had lead him masterfully to do nothing.

 

I had, about a month ago, persuaded him to buy an iPad so I was more inclined to think this might be a part of the process he had neglected. I asked him to forward me the mail.

 

The link to contact gave a dead website.

Who.is http://www.who.is/ (checks ownership of websites) gives ownership of 'appleidmonitor.co.uk to an individual in a flat in London.

The site was registered on the 23rd Feb 2015.

 

With all this happening it was lucky my Bank, the Halifax, contacted me and I was able to confirm to them various security answers to ensure my account was safe.

 

Strange thing is - you guessed (please say you did).

 

Hey

 

Let's be careful out there.

 

 

Posted on: 24 February 2015 by Gianluigi Mazzorana
Originally Posted by Adam Meredith:

Odd old day as I had a call from my old house in France. The brother of the owner is staying there and had a call from 'Microsoft' to say that they had detected an attempt to hack his computer and would he stay on the line to speak to a Microsoft technician as only he would be able to fix matters.

 

As he is at his brother's house the caller had used (what seemed to be) his name - or, more accurately, that of his brother. I don't think he was ever inclined to trust them but being apparently addressed by name made him wonder how they'd done it.

 

Of course - the telephone book entry for the house gives name and number.

 

Anyway - safe enough. I added that his brother only has Apple, he has a PC so old that support ended in the last century AND getting assistance out of Microsoft is impossible - so unlikely they would volunteer it.

 

I then rang my ex neighbour (again in France) to alert him to this. Nothing to report --- apart from Apple were bugging him with a demand that he finalise his personal details for the Cloud and Store. A combination of deep suspicion of the internet and laziness had lead him masterfully to do nothing.

 

I had, about a month ago, persuaded him to buy an iPad so I was more inclined to think this might be a part of the process he had neglected. I asked him to forward me the mail.

 

The link to contact gave a dead website.

Who.is http://www.who.is/ (checks ownership of websites) gives ownership of 'appleidmonitor.co.uk to an individual in a flat in London.

The site was registered on the 23rd Feb 2015.

 

With all this happening it was lucky my Bank, the Halifax, contacted me and I was able to confirm to them various security answers to ensure my account was safe.

 

Strange thing is - you guessed (please say you did).

 

Hey

 

Let's be careful out there.

 

 

 

Microsoft invented antivirus. Meaning that their OS is a cullender. But i do not think they call pc owners to alert them about a scam going on. They could turn into the largest call center on earth.

Your bank or provider know your details. If you recieve a mail from your bank you can do a simple thing. Get nearest agency and talk to a clerk. If Microsoft calls you tell him you're running Ubuntu. Lots of fun!

Posted on: 24 February 2015 by Don Atkinson

Yes, two calls today.

 

First at 07:00 from 001 956 2797 836. About the fourth call from this bunch in the past four days and probably the 50th call in the past couple of years.

 

Second from a withheld number at 21:00. Again, quite a few withheld number calls this past couple of weeks

 

Both posing as computer technical departments who know there is a fault on my computer which they are willing to fix.

 

Since they "know" about the fault, I ask them which of my computers they are referring to. They don't know (obviously)!.... (although they won't admit this outright - even more obviously)

 

Most of the time I just say they are wasting their time and mine and hang up. Mrs D just says she can't understand a word they are saying, and hangs up.

 

I have wondered whether engaging them in pointless conversation for half an hour might be a more effective deterrant ?

 

I've also had a spate of e-mails from Tesco, Halifax, Santander, Amazon and no doubt a few others that i've forgotten about. All require me to re-submit my account details for one reason or another.

Posted on: 24 February 2015 by fatcat

Don.

 

Engaging them in pointless conversation is worth a go. I tried it a few weeks ago to a caller attempting to gain control of my PC on the pretext they'd found a virus on it. I didn't manage half an hour but a good 10 minutes. Pretended I knew nothing about computers, went along with him until I needed to give him control, then told him the computer crashed, probably down to the virus.

 

I told him to ring back next day, but he didn't.

 

Next time I'm going to try the Count Arthur Strong approach. First couple of minutes of video below.

 

 

Posted on: 24 February 2015 by dry_stone

I have, it seems, quite an effective means of dealing with telephone spammers at home.

 

Answer the phone... obvious scammer on the end... tell them no this isn't him / her and ask them to hang on a second until you get them ...

 

Go to Hi-Fi system, take the phone with you; find Rage Against The Machine "Killing In The Name Of" (this works both with streamer and CD, and I suspect with a very steady eye and a good hand - on vinyl too) cue the chorus at 4:13 .. increase volume... hold the phone next to the speaker... and press play.

 

It has worked every time.

Posted on: 24 February 2015 by Mick Roberts

I always say "Does your mother know you're a criminal scammer?" They hang up.

Posted on: 25 February 2015 by Gianluigi Mazzorana
Originally Posted by Mick Roberts:

I always say "Does your mother know you're a criminal scammer?" They hang up.

 

Posted on: 25 February 2015 by Will99

I got a call from someone about 'the accident I had in my car recently'. As they obviously had information in front of them I asked for the date of the accident, which elicited a reply of 'sometime since June 2012'. Obviously a scammer if he pretends he's got information about an accident I've had but can't tell me the date of it. Also obvious to me as I hadn't had an accident since then. When I told him that the line went dead.

Posted on: 25 February 2015 by Blueknowz

I had similar call last summer "Have you checked your computer today sir?

It would appear from our end you have a virus on board. We can sort it out for you today if you are near your computer"? I said I was and could he talk me through the procedure of identifying anything that should not be on my PC. I then gently put down the phone and went and mowed the lawn. I often wondered how long he stayed on the phone!

 

Posted on: 25 February 2015 by Huge

I usually ask them for the details of their company and where they're from, then ask them for the IP address of their server which logged the issue.  If they do give it (rare!), I do a WhoIs search, and compare this to the location they've given.  I then string them along 'til it's obvious that they've realised that I'm not going to fall for it, then tell them where they are - sometimes there's a touch of panic in their voice at that point!  I also report them to their ISP.

 

To check e-mails for scams, download the full header and compare the 'from' address to the addresses in the history of forwarding servers.  Usually the claimed 'from address' isn't the originating address!  At other times, the mail just contains a suspicious link.

I often send the mail as an attachment to 'postmaster@[actual sending server]' and 'abuse@[actual sending server]' telling them their system is being used for fraud (in the UK, USA and many other countries, failure to stop this could lead to corporate criminal charges, and the record of my mail could help).

Posted on: 25 February 2015 by MangoMonkey

Microsoft warns you:

 

http://www.microsoft.com/secur...oid-phone-scams.aspx

 

Posted on: 27 February 2015 by Geoff C
Had this type of call a few years ago. I think I recall stringing them along for a while and then I started talking about data protection asking what were they doing looking at my computer.