Naim Muso problems

Posted by: Mu-So on 01 April 2015

Hi. I have problem with app for MuSo (on my Samsung Galaxy S4 - android). Every morning and after some hours (abaut 6-8 hours) when MuSo is in standby, (normal sleep) my app in smartfon dont conect with MuSo. App comunicate me, that streamer dont answer (app dont see MuSo, I can not put it on using app but wifi router see Muso) . If app dont see MuSo, I can put on MuSo using panel on MuSo or pilot to MuSo and radio is working (in this time router see muso in wifi), Spotify conect see MuSo, Spotify working ok. In this case I put MuSo in "deep sleep" and next put it on. After this my app in smartfonconect with MuSo, Spotify conect with muso all is OK . This problem is on fixed IP too. I take network technican to my home and he tell me network (Wifi) in my home is OK, problem is with software MuSo. I check my Muso in other wifi and this problem was too. Help me please. Sorry for my englisch.
Best Regards
Wojciech (Poland).

Posted on: 01 April 2015 by Bert Schurink

Not trying to hijack the threat. But I have seen a couple of times deep sleep. Did I miss something or is this just pushing the out button on the remote once ?

Posted on: 01 April 2015 by Mu-So

Hi thank You for reply. Deep sleep is pushing standbay button on remote longer

Posted on: 01 April 2015 by Bassfiend

Hi,

Not sure exactly what your issue might be - it strikes me as likely to be a network / router problem - but maybe take a look here:

https://forums.naimaudio.com/to...pnp-discovery-issues

...and if that doesn't help it might be worth dropping Naim an email directly as per:

https://forums.naimaudio.com/topic/naim-support