Naim Support closed for the holidays?

Posted by: jasons on 09 April 2015

Sent an email to the support crew last week about ios app issues but have had no response.

Are they closed for the easter break?

Posted on: 10 April 2015 by Checkthisout68

No, they answered my question yesterday.

Posted on: 11 April 2015 by Richard Dane

Jasons, I suggest you re-send. It may have got lost in the ether or fallen foul of spam filtering. Otherwise, call Naim on the phone.

Posted on: 11 April 2015 by jasons

Thanks both!

Posted on: 14 April 2015 by Phil Harris

Hi Guys,

We are 'officially' closed (as in the factory isn't open) on weekends and bank holidays however Steve and I try to keep an eye on email for anything that is drastically urgent. We normally respond to *MOST* emails the next working day - sometimes we might need to bounce a query through someone here and then that might take a little longer.

If you email us and *DON'T* get a reply within a couple of days then please feel free to escalate anything to me directly - phil.harris@naimaudio.com ...

Cheers

Phil