Why is a Chord Hugo better than a Naim DAC

Posted by: AussieSteve on 25 June 2015

Most people use a Chord Hugo instead of a Naim DAC. Why is this so? The Hugo is smaller yet requires battery power and eventual battery replacement. Is it THAT much better than the Naim?

Posted on: 17 July 2015 by BigH47

Lovethatsound, if the QBD76 at 4 times the price of a 2Qute and 3 times the price of a Hugo wasn't better then there is probably something wrong. 

Posted on: 17 July 2015 by Steve J
Originally Posted by Mayor West:
Steve, are you using the stock cable with the 2Qute? I found the Chord USB Silver Plus to improve things further in comparison to the stock.

I'm using a Wireworld ultraviolet cable. It is good to not have to use a micro USB adapter. 

Posted on: 17 July 2015 by Chris Dolan
Originally Posted by Steve J:
Originally Posted by dayjay:
Originally Posted by Steve J:

Sorry Simon. What I was trying to say was the output volume of the Hugo at turquoise is so low that I needed to crank up the volume level on the 552 to eleven to hear it at the required listening volume. At this level the 500 would become quite warm. With the 2Qute the output volume is higher and the 552 volume equivalent is around 9 o'clock. I'm currently listening to Pink Floyd loud at between 9 and 10 'o'clock on the 552 through the 2Qute. It's a similar level to what I remember the volume being when I had one of those old silver disc machines. 

Could you have not just increased the output from the Hugo Steve?

I could have but I found, along with others, that the optimum volume level for best SQ on the Hugo was at the turquoise level. 

I agree 

Posted on: 17 July 2015 by Innocent Bystander

Have you tried plugging the Hugo direct into your power amp, foregoing the preamp entirely? If you haven't, I suggest it is worth a try...

 

(is that Hawkwind's Silver Machine by any chance?)

Posted on: 18 July 2015 by Simon-in-Suffolk

I have done this, and I do prefer to go via the NAC preamp stage instead, it just sounds more pleasing to me.

Simon

Posted on: 18 July 2015 by Innocent Bystander
Originally Posted by Steve J:

 

One thing to note is the higher output of the 2Qute isn't a problem. With some files I found I had to crank up the volume to 11 o'clock on the preamp with the Hugo which made the 500 work much harder. The 2Qute listening volume is now around 9 o'clock and the 500 is as cool as a cucumber.

 

I am struggling to understand this. Assuming it has no adjustable gain controls of its own, or that they are not adjusted, any individual power amp simply applies a fixed amount of gain to the signal fed to it by the preamp. That means that for any given music and any given output level the same power amp has to 'work' exactly the same regardless of whether two different sources have different levels requiring different preamp volume control settings, and will heat up to the same temperature if used for the same material at the same output level for same period in same airflow and ambient temperature conditions. 

 
The only possible explanation for it getting hotter is that it is amplifying something inaudible, as Simon suggested (though infrasonic with respect at least to your speakers is possible, not just ultrasonic), which would suggest that either the Hugo is letting more signal through outside your or your speakers' audible range, or is generating artifacts of its own outside the audible range - however for noticeable temperature difference this would suggest a significant proportion of energy in those inaudible areas relative to audible, which seems surprising.
 
From a different angle, unless you have particularly efficient speakers or a small room, high audio volume achieved by the time the volume control has reached only 9-10 o'clock suggests the 2Qute is not as well matched signal-leve-wise to the preamp input as the Hugo, resulting in constrained volume control movement, though that does depend on interpretation on what any individual regards as high audio volume. 11 o'clock is scarcely physically cranked up when still less than half the rotation possible. (I'm assuming the 552's rotation is same as normal convention, zero volume at 6.30-7 o'clock.)
Posted on: 18 July 2015 by Simon-in-Suffolk

Other than the ultra/infra sonic idea, I was trying to think what else.. I came up with the possibility that the Hugo at the stated colour setting compared to the 2Qute was exhibiting more effective dynamic range with greater headroom, providing greater transient peaks.. but I largely dismissed this given the pedigree of Steve and his audio equipment, I am sure a less dynamic source would sound worse.

Therefore my best fit idea is that RF noise from the Hugo USB connector was being amplified by the NAC, and given the wide bandwidth and quality of the 552, intermod distortion perhaps was relatively minimal and so didn't meaningfully detract to the performance. However these frequencies were perhaps being previously amplified, hence the heating of the NAP.

Simon

Posted on: 18 July 2015 by tonym
Originally Posted by Simon-in-Suffolk:

Lovethatsound, I may do. The thing I like of the Hugo is that slightly organic / valve like mid performance coupled with that natural breathable presentation. I hear the 2Qute has a slightly more pronounced top end and a tighter bass than the Hugo... my ideal development for the Hugo would be perhaps a slightly tighter bass but still with that organic mid and natural feel and presentation.. Perhaps the QBD76 has it, but I have yet to hear it bettered overall.. But keeping an open mind I can only truly gauge this on a home demo. But from what I hear on the other forums, if you are a coax user like me, the Hugo is probably one of the best. Optical and certainly USB there are probably better Chord DACs now. 

Simon

 

 

Although I've not done the comparison, I've had it on good authority that my QBD76 HDSD (which incidentally is different to the "Standard" QBD76) does sound better than a Hugo. However, I doubt if the difference is that great. If you'd like to try mine in your system Simon you'd be very welcome (e-mail in my profile).

Posted on: 18 July 2015 by Innocent Bystander
Originally Posted by Simon-in-Suffolk:

I have done this, and I do prefer to go via the NAC preamp stage instead, it just sounds more pleasing to me.

Simon

Of course, it will also depend on both the specific pre and power amps in use - i found I preferred Hugo direct. Anyone with a Hugo can try for themselves - using its volume control for normal level control takes a bit of getting used to, but does work fine. And I was concerned about not coming on at zero when switched on, but in fact hasn't been an issue at all.

Posted on: 18 July 2015 by Simon-in-Suffolk

Agreed it wasn't an issue, but I do tend to keep my Hugo powered up.

Posted on: 18 July 2015 by lovethatsound
Tonym,i can tell you now the different between the Hugo and the QBD 76 is massive,without any doubt . like  I've said earlier on in this post I've had the Hugo for over a year and loved it,but make no mistake the QBD 76 is a different beast all together.For any of you who would like 2 upgrade this is the way 2 go.
Posted on: 18 July 2015 by Simon-in-Suffolk

Lovethatmusic, I have spotted you around the web querying related to the QBD76 HDSD, I must admit, although I have yet to hear it, consensus appears to largely say it is a Hugo type performance with the principle added advantage over the Hugo of balanced outputs which can certainly appear to provide a performance lift. . Unfortunately my Naim NAC I use only supports single ended inputs, and so I suspect most of the goodness the 76HDSD will be wasted. Also I use coax between my Naim streamer and DAC which I understand the Hugo is pretty optimum for.

If it wasn't such a premium and I didn't use coax it could be worthwhile, but I suspect i might wait for a later model that significantly changes  on the Hugo innards rather than build on it, or Naim bring out a balanced input NAC.

Simon

 

Posted on: 18 July 2015 by Nick Lees

Or wait a little for the  QBD 76 replacement, the Dave (stupid name). Pricey, but should be impressive...

 

Edit: missed Simon's post

Posted on: 18 July 2015 by dayjay

Personally I think Dave is an excellent name!  Regards, David

Posted on: 18 July 2015 by Steve J

Posted on: 18 July 2015 by Steve J
Originally Posted by lovethatsound:
Hi guys,I've had a chord Hugo for over a year now,and like most of you I've loved it . it's  a fantastic piece of kit for the money and I'm sure an end game dac for many people,but a few weeks ago i had a QBD 76 in my system for a day and all i can say it's  a big upgrade from the Hugo in every way,now i don't  say this lightly because i love the Hugo sound,but the QBD 76 is on another level  .Simon  try and get one on home demo and try it out,if you like the Hugos sound then the QBD 76 is going  2 blow you away.

When I called Chord last year asking about the QBD76 replacement the guy I spoke to felt the Hugo was a better DAC due to the better chip set. Whether it is or isn't better is irrelevant ATM as it would be crazy to pay five grand for the HDSD when the Dave is coming out in the autumn making the HDSD somewhat redundant.

Posted on: 18 July 2015 by lovethatsound
You could get a QBD 76 second hand for about £2500,a real bargain I'd say.you won't  be getting a DAVE for that for many a year.At the moment  chords top dac is the QBD 76,and believe me it is by some margin.All I'm pointing out is for those  of you who love the Hugo,their is a fairly cheap way of upgrading there if you want 2.
Posted on: 18 July 2015 by SamS
Originally Posted by lovethatsound:
You could get a QBD 76 second hand for about £2500,a real bargain I'd say.you won't  be getting a DAVE for that for many a year.At the moment  chords top dac is the QBD 76,and believe me it is by some margin.All I'm pointing out is for those  of you who love the Hugo,their is a fairly cheap way of upgrading there if you want 2.

Or the obvious upgrade of a Hugo TT. By all accounts apart from the similarity in the FPGA and tap lengths the TT is a very different beast to the Hugo. Early reports on the 'head banger' forum describe clear improvements over the Hugo, and according to RW  the changes to the circuit board and reference circuit (?) significantly lower THD and noise floor modulation and the increase in SQ is not small.

Other early comparators seem to agree, although one chap prefers the current QBD 76 based mostly on its ability to retrieve and portray more micro detail, but found the TT more fun to listen to. So it looks like the TT is a clear upgrade from the Hugo. 

DAVE, however, will likely be amazing. 

Posted on: 18 July 2015 by Vince H.

I've owned the nDAC, QBD76, and Hugo.

 

I currently run an NDX.

 

I've found that an nDAC/NDX without an external power supply doesn't have the refinement, dynamics, scale, and musical immersion required to bring about those magical listening sessions.

 

I use the systematic approach and have an Entreq silver minimus connected to the NDX. Everything including the NDX is sitting on a Stillpoints ESS rack.

 

I noticed this approach brings out the best in the NDX, and it becomes a matter of trying different DAC flavors.

Posted on: 18 July 2015 by Foxman50

I have tried Entreq silver minimus on my NDX and found that it took the life out of the sound. Bland is not the right word but it took the sparkle away, it was a curious effect, but one i did not like.

 

I also tried still points under it and found that the soundstage reduced to a letterbox slot. Wide but with no height.

 

It is so strange how the same kit can have vastly different outcomes for people.

 

What a hobby.

Posted on: 19 July 2015 by Innocent Bystander
Originally Posted by Foxman50:

I have tried Entreq silver minimus on my NDX and found that it took the life out of the sound. Bland is not the right word but it took the sparkle away, it was a curious effect, but one i did not like.

 

I also tried still points under it and found that the soundstage reduced to a letterbox slot. Wide but with no height.

 

It is so strange how the same kit can have vastly different outcomes for people.

 

What a hobby.

Maybe not so strange, given the discussions on thread 'systems for older people'... Maybe we should declare our ages when citing subjective SQ judgements!

Posted on: 19 July 2015 by lovethatsound
WAT chords  top dac at the moment is the QBD 76,it's on their website as their top dac.Rob Watts has also said  it's  still their Top Dac,until DAVE comes out . I've listened 2 the QBD 76 and it's alot better  than the Hugo.have a look on head fi under  hugos big brother and read the 70 odd posts.
Posted on: 19 July 2015 by Vince H.
Originally Posted by Foxman50:

I have tried Entreq silver minimus on my NDX and found that it took the life out of the sound. Bland is not the right word but it took the sparkle away, it was a curious effect, but one i did not like.

 

I also tried still points under it and found that the soundstage reduced to a letterbox slot. Wide but with no height.

 

It is so strange how the same kit can have vastly different outcomes for people.

 

What a hobby.

The Entreq box takes some time to settle in. But once I heard it remove the hard etching from digital, there was no going back.

 

Interestingly with the rack, I went from a Playback Designs to an NDX and I realized there wasn't as a big of a difference as I thought. The ESS rack seems to level the playing field, as I could happily live with both, but I prefer the tonality and analogue sound of the NDX.

Posted on: 20 July 2015 by Simon-in-Suffolk

Just thought I'd share.. in reading SteveJ's comment recently of the NAP500 reduced heating when the volume on the NAC is reduced with same overall loudness with his 2Qute, I got thinking that perhaps there was an underlying RF issue arising because of the impedance mismatch between the Hugo output and the NAC input affecting the sound performance.

 

Therefore I swapped my Hiline for DNM High Frequency Network terminated interconnect that I had in my kit box and wired it between the Hugo and NAC...

 

And I am glad I did, the sonic balance is different - but after your ears adjust and it 'beds' in it sounds even more natural than before, the timing jumps out of you when you didn't think it was there before. There is an increased level of subtly - that sheen I sometimes heard which I thought was the master has gone - and it all sounds very natural and transparent. Bass definition is better - and microphone technique and vocal emotion is far more obvious on live recordings and some studio recordings - and I like that - it make it sound more real. Also poor recordings, old recordings and compressed recordings sound so much better than before - in fact what I thought was poor actually sound rather good..

 

So if anyone is curious give it a go, but in my setup my Hugo /252/SCDR has just been transformed - looking forward to yet more listening sessions this evening.

 

DNM HFN terminated lead - Eichamann Bullets to DIN - I have just upgraded my Hugo/NAC system!!

 

Simon

 

Posted on: 20 July 2015 by james n

Interesting observations Simon. So is it down to the impedance mismatch between Hugo and Pre or is the Hugo chucking out a bit of HF noise via its analogue outputs ?

 

James