Warranty!

Posted by: Gurbinder on 12 November 2015

Could someone please explain how the Naim warranty period works, as some may be aware I have upgraded to U2 from a UL, I bought my UL as an ex-demo unit which was supplied by Naim to the dealer in Feb 2014.

I bought the unit in Dec 2014 and sent the warranty card to register and received a letter on the 22^nd Dec 2014 saying it was all set up.

I am fully aware the further enhanced 3 years is only for the 1^st owner.

As the UL is not required I am going to sell it on but wanted to check when the warranty would expire and was told by Naim it would expire on the 22^nd Feb 2016.

When I questioned this and explained I bought the unit in Dec 14, they said the warranty start date is from when the unit is shipped to the supplier with a “leeway” of a month……

Is this correct?????

Posted on: 18 November 2015 by Philim

I've also had ex dem with full warranty.

I am guessing as well that a lot of demo kit is discounted new kit to avoid breaking manufacturer rules on discounting.

Posted on: 18 November 2015 by Frenchnaim

Originally Posted by Philim:

I've also had ex dem with full warranty.

I am guessing as well that a lot of demo kit is discounted new kit to avoid breaking manufacturer rules on discounting.

Yes, you're right.