Forum Upgrade

Posted by: Ryan Latham on 22 November 2015

Dear Forum Members

 

This is an advance notice that there will be some significant changes happening to the site architecture as our forum provider is upgrading their platform. Of course with all changes some will be welcome, others will feel less familiar and may initially feel alien to regular contributors,  please rest assured we have been working hard to migrate as much consistency as possible, and think we are very close. Luckily the new structure does provide plenty of admin tools and design flexibility, so your feedback on this thread will help us to fine tune as needed post launch.

 

This Upgrade is scheduled to occur -  December 2nd, 2015 between 11:00 AM and 9:00 PM Eastern Time (Some disruption should be expected)

 

So what will be different?

The most important overall change for community members is that the site is fully responsive now.  That means that no matter how you access the community, you will have a great experience that automatically adjusts to the device and screen size (no app download required)… with no loss of features.

 

If you blog or use our clips module, you will also notice an improved interface… and for blogs especially if you use our new Title Image feature, the posts can be much more visual. 

  

Here is a little more detail on some of the site improvements as part of the upgrade.  

 

Responsive Design: Say goodbye to a separate "mobile site" that was missing features and looked nothing like your main site, a new responsive platform where the interface automatically adjusts to each user's device, with no loss in features.

 

Navigation Menu: With responsive design, the navigation has to be much more flexible, and as result site navigations menu is automatically adaptive.

 

Title Images: Version 2.0 enables much more visual content. Title images are now supported for blog posts, audio clips, and file clips.

 

Video and Audio Download Option: Hoop.la now supports downloading video and audio files (excluding clips embedded from 3rd party sources like YouTube), There is a new user permission that controls whether who can download video/audio.

 

Widget Enhancements: Widgets have been greatly improved. The management of widgets on a particular page is simplified and there is a brand new Manage Widgets control panel, used for managing your custom widgets and embedded widgets (widgets embedded on outside sites). You can now create an embeddable widget in your control panel without having to display it somewhere on your site, as well. The "View All" links at the bottom of widgets have also been made more accurate, to reflect the parameters of the specific widget.

 

Kind regards and thank you for your continued support.

 

Ryan Latham

Director Marketing and Communications

 

Posted on: 11 December 2015 by totemphile

The new division between posts, i.e. the fat dark grey bar across the page, looks terrible. My brain is getting all irritated from looking at so many fat grey bars following one another, dominating the thread or is it a dominating threat? Hmmm. Too much bad design to take for my eyes. Can we please go back to the previous format? While not perfect, it was certainly better than the current derangement. 

TA

Posted on: 11 December 2015 by JSH
Darke Bear posted:
J.N. posted:
... I really like the new forum format. It's much easier to read on my field telephone too.

Perhaps we should have a different format every week.

DB.

All personal choice of course, but I'm not keen.  Harder to read then before and while the layout is minimalist there seems to me to be too much wasted space.  But personal opinion

Posted on: 11 December 2015 by hungryhalibut

A lot of what people write is pointless, so it has a good home in the wasted space. The new forum seems fine to me, I don't see what the fuss is about. 

How many folk singers does it take to change a light bulb? One to change the bulb and six to sing about how good the old one was. 

Posted on: 13 December 2015 by joerand
Hungryhalibut posted:

How many folk singers does it take to change a light bulb? One to change the bulb and six to sing about how good the old one was. 

I was going to guess six folksingers - one to change the bulb, and five to complain that it's electric. 

Either way, the point is well taken.

Hmack posted:

A thumbs up from me in favour of the changes you have made to the forum in response to earlier posts. A great improvement, and now back to something close to the usability of the old format.

Thanks for listening, and for using your influence to push the changes through.  

 I also think Hoopla and Naim have been very responsive to users' concerns and should be commended. Many "bugs" addressed and a much more friendly and readable format than existed on day one of the change. Ten+ days in its a better place. Two minor quibbles remain on my part; 1) I still feel the need to reduce the zoom 20% on my PC relative to other sites, and 2) the maximum size of embedded images allowed is larger than really necessary.

Posted on: 13 December 2015 by JSH

Not sure I wholly agree the folk singers analogy.  Just occasionally, old versions are better than new.  Look at Manchester United managers for a start!! Or covers of Fleetwood Mac, Bob Dylan, The Beatles etc which are almost invariably worse than the originals

The green seems very John Lewis. So we can all roll out the old "matches my wellies", "same colour as the Range Rover" jokes

Posted on: 13 December 2015 by Harry

Seems all right now. Not perfect but better. Good enough.

Posted on: 13 December 2015 by Chalshus

Why cant you guys at Naim use the same Ubb system as everyove else?

The new look/function is even worse than the previous verson. 

Posted on: 13 December 2015 by Richard Dane

Naim can't do that without losing all past posts - many years of knowledge, history and useful information.. 

Posted on: 13 December 2015 by Chalshus

Oh, i didnt thought about that. Btw, the search function er great. 

Posted on: 13 December 2015 by MDS
Harry posted:

Seems all right now. Not perfect but better. Good enough.

Yep. I agree.  Seen some worthwhile improvements over the past few days showing that the guys at Naim/Hoopla are listening to feedback.  Well done.

Mike

Posted on: 19 December 2015 by Jan-Erik Nordoen

For some reason, even though I've activated the 'Follow content' options in my profile, I don't receive notifications when a new post is added to a thread I'm following. What am I doing wrong? (and my email address is OK).

Posted on: 19 December 2015 by Harry

Apologies if this is a stupid question. Have you checked your junk mail?

Posted on: 19 December 2015 by Jan-Erik Nordoen

HI Harry, yes I have, and no notifications there either.

Posted on: 19 December 2015 by Jan-Erik Nordoen

OK, found it. I had not activated 'Email me..' under 'Notification settings'. It's not enough to 'Follow content'.

Thanks Harry, you got me on the right track.

Jan

Posted on: 19 December 2015 by Harry

Glad you kicked it into life. Now watch your inbox start overflowing....

Posted on: 19 December 2015 by Mike-B

+1 on the in-box overflowing.    I tried it & its something you very soon get tired of,  its same with getting alerts for "liking"  & such like.   I get enough garbage with e-mails & don't want more time wasting just to trash'um.    

Posted on: 19 December 2015 by Jan-Erik Nordoen

I see what you mean. The solution is to untick 'Follow content when you comment / reply'.

Posted on: 19 December 2015 by Harry

If there was a "dislike" function I'd follow it.

Just kidding.

Posted on: 20 December 2015 by Don Atkinson

RodaSmith has mentioned in another thread that when posts incorporate "nested" text, and particularly when the nesting gets "deep" eg 3 or 4 nests within the post, he has difficulty reading them on his ipad or iphone or whatever device he is using, as they come out in a single character vertical line.

I appreciate we could avoid "nesting" but then some people complain their text has been taken out of context if it's been "cut & Pasted"

Is this a device problem or a Hoopla problem ?

Posted on: 21 December 2015 by Richard Dane

Don, paring down quotations is always fraught with hazards and difficulties - the old forum just as much, maybe even more than the new one. 

Best policy with quotations is to limit their use to instances where it is deemed most necessary.  Most of the time there's really no need for quotes because the responses being quoted are still so fresh.  

The "look" is about as good as we can get it (within the constraints of the platform) for now...

Posted on: 21 December 2015 by Don Atkinson

Thanks Richard. We live in a dangerous world Forum

Posted on: 21 December 2015 by Christopher_M
Please can someone tell me what I need for my forum experience to be meaningful. My Macbook has OS X 10.6.3 and when I click on About Safari I get Version 4.0.4 (6531.21.10). I've googled 'Mac system requrements for Naim forum' but not found anything useful. Of course to ask for help, one needs to know first what one is asking for. Apologies if the answer's already been posted but I didn't fancy wading through seven pages. Thanks. Chris
Posted on: 22 December 2015 by David Hendon

Hi Chris

You can use any browser on any platform to access the forum. There are no system requirements.

But right now, and only since late yesterday evening in the UK, there is a bug which means that if you try to go to a room on the forum from the main menu, you get taken to a "this forum has been deleted" page.  No doubt this will get fixed soon.

What is the problem that stops your forum experience being meaningful? Maybe someone here can help. Most of the original complaints about the new forum post-upgrade have been fixed.

best

David

Posted on: 22 December 2015 by Christopher_M
Hi David, Thanks for replying. I think the basic problem is that my MacBook was new in 2007 and, I'm guessing, nobody at Hoopla or the BBC or The Independent, say, expects anyone to be using gear this old. On the BBC site, I don't get the pictures. Often I can't access galleries on newspaper sites. Here on the forum, when I click on take action to be able to quote, nothing happens. When I use my Dell pc laptop at work, I get all these things. Also the forum looks a lot better on the work laptop. I'm not techy. I've spent out recently on a replacement used screen for the MacBook, a new screen cable for it because the old one had worn since it is built into the hinge, and a new 'solid-state' hard drive (disk?). So I'm feeling a bit stupid, thinking I should probably have just put the money into a new macBook, the way Apple would have liked. Hope that paints the picture. Best, Chris
Posted on: 22 December 2015 by Christopher_M
The above was also paragraphed. C.