Forum Upgrade

Posted by: Ryan Latham on 22 November 2015

Dear Forum Members

 

This is an advance notice that there will be some significant changes happening to the site architecture as our forum provider is upgrading their platform. Of course with all changes some will be welcome, others will feel less familiar and may initially feel alien to regular contributors,  please rest assured we have been working hard to migrate as much consistency as possible, and think we are very close. Luckily the new structure does provide plenty of admin tools and design flexibility, so your feedback on this thread will help us to fine tune as needed post launch.

 

This Upgrade is scheduled to occur -  December 2nd, 2015 between 11:00 AM and 9:00 PM Eastern Time (Some disruption should be expected)

 

So what will be different?

The most important overall change for community members is that the site is fully responsive now.  That means that no matter how you access the community, you will have a great experience that automatically adjusts to the device and screen size (no app download required)… with no loss of features.

 

If you blog or use our clips module, you will also notice an improved interface… and for blogs especially if you use our new Title Image feature, the posts can be much more visual. 

  

Here is a little more detail on some of the site improvements as part of the upgrade.  

 

Responsive Design: Say goodbye to a separate "mobile site" that was missing features and looked nothing like your main site, a new responsive platform where the interface automatically adjusts to each user's device, with no loss in features.

 

Navigation Menu: With responsive design, the navigation has to be much more flexible, and as result site navigations menu is automatically adaptive.

 

Title Images: Version 2.0 enables much more visual content. Title images are now supported for blog posts, audio clips, and file clips.

 

Video and Audio Download Option: Hoop.la now supports downloading video and audio files (excluding clips embedded from 3rd party sources like YouTube), There is a new user permission that controls whether who can download video/audio.

 

Widget Enhancements: Widgets have been greatly improved. The management of widgets on a particular page is simplified and there is a brand new Manage Widgets control panel, used for managing your custom widgets and embedded widgets (widgets embedded on outside sites). You can now create an embeddable widget in your control panel without having to display it somewhere on your site, as well. The "View All" links at the bottom of widgets have also been made more accurate, to reflect the parameters of the specific widget.

 

Kind regards and thank you for your continued support.

 

Ryan Latham

Director Marketing and Communications

 

Posted on: 22 December 2015 by David Hendon

Hmm....

i suggest that you try downloading and installing a more modern browser, like Google Chrome for example. You can find it easily with Google and download it.  Good luck!

best

David

Posted on: 22 December 2015 by Don Atkinson
Christopher_M posted:
Hi David, Thanks for replying. I think the basic problem is that my MacBook was new in 2007 and, I'm guessing, nobody at Hoopla or the BBC or The Independent, say, expects anyone to be using gear this old. On the BBC site, I don't get the pictures. Often I can't access galleries on newspaper sites. Here on the forum, when I click on take action to be able to quote, nothing happens. When I use my Dell pc laptop at work, I get all these things. Also the forum looks a lot better on the work laptop. I'm not techy. I've spent out recently on a replacement used screen for the MacBook, a new screen cable for it because the old one had worn since it is built into the hinge, and a new 'solid-state' hard drive (disk?). So I'm feeling a bit stupid, thinking I should probably have just put the money into a new macBook, the way Apple would have liked. Hope that paints the picture. Best, Chris

Join the Old Codgers Club Chris.

My ThinkPad is a hand-me-down from my daughter (I bought it for her when she started university in 2005). You are right, Computer geeks look at it like something out of the Ark !! and can only suggest I buy this year's latest offering from Apple

Posted on: 22 December 2015 by Christopher_M

Hi David,

And thanks so much! Job done, I think. It's now so long ago that I took the MacBook in for a fix that I had forgotten that the last thing the technician had said to me was, ' and now install Google Chrome'. 

Seems there may be legs in this old fella yet, eh Don, and the MacBook too   ;-)

All praises to the forum, thank you as I have been pretty vexed by this.

Best, Chris

 

Posted on: 22 December 2015 by David Hendon

Chris

Excellent! I'm very glad to have been able to help. Now you will be able to look at the pictures on the BBC website too!

best

David

Posted on: 05 January 2016 by ChrisSU

I'm still finding that 'first unread post' takes you to the wrong place more often than not. Usually to the start or end of the thread, which is a right PITA. Do other people still have this problem, and is there any chance of a solution? The old forum never got this wrong. 

 

Posted on: 05 January 2016 by MDS
ChrisSU posted:

I'm still finding that 'first unread post' takes you to the wrong place more often than not. Usually to the start or end of the thread, which is a right PITA. Do other people still have this problem, and is there any chance of a solution? The old forum never got this wrong. 

 

Yes, Chris. I'm still experiencing this quite frequently. 

Posted on: 05 January 2016 by Paul Stephenson

Will look into it

Posted on: 05 January 2016 by ChrisSU

Thanks Paul. On a separate note, I must say that now I'm used to it, the new forum is generally much easier to use and more reliable, so apart from the issue above, it gets the thumbs up from me.

Posted on: 05 January 2016 by Richard Dane

What device, OS and browser are you both using?  Are they all fully up to date?

I have found this can seem to happen on some devices, particularly on an old iPad and iPhone 4. Often, if I let it all sort itself out it will eventually take me to the last unread post, but you have to give it time to take you there.  It can be a pain on slower device and on slow connection, particularly 3G, dialup etc. However, it should eventually get you there.

Posted on: 05 January 2016 by ChrisSU

I'm getting this on Macbook Pro and iPhone 6, both on latest OS. Sometimes, as you say, there's a delay before you're taken to the right place, especially on long threads with lots of images, but I think that's a separate issue, probably down to a slow network. When I'm taken to the wrong place in a thread, I generally get there quickly, and stay there.

Posted on: 06 January 2016 by Richard Dane

OK thanks Chris.  I have brought this up with H-L but they say they can't replicate the problem.  But I'll pass on this info and keep on it...

Posted on: 07 January 2016 by MDS
Richard Dane posted:

OK thanks Chris.  I have brought this up with H-L but they say they can't replicate the problem.  But I'll pass on this info and keep on it...

I'm on a MacBook Pro running Yosemite (10.10.5).

While this bug is a bit irritating, like Chris, I'm pretty positive about the new forum so please that the feedback in that context.

Mike