Service a Naim System

Posted by: staffy on 27 November 2015

NA CD5 player, NA CD5 integrated amp and Flatcap 2 Power supply.

I have a new stand for the equipment, but I am wondering how do I get the equipment serviced. What exactly does this entail.

Do I have to send everything back to Naim for a service to take place.

Posted on: 27 November 2015 by ChrisSU

Take them to a Naim dealer and they will send them to Naim service dept. Alternatively, send them to Class A in Sheffield, who will also do a good job and might be cheaper; he's the only Naim-authorised service centre in the UK.

Posted on: 27 November 2015 by staffy

Originally Posted by ChrisSU:

Thanks....

Posted on: 27 November 2015 by staffy

Er, dont suppose you have anything like a lin k or full address to Class A,

Posted on: 27 November 2015 by Richard Dane

Links aren't allowed in here but a quick google of "Class A" and "Naim" should get you there.

Posted on: 27 November 2015 by Tony2011

Originally Posted by staffy:

Er, dont suppose you have anything like a lin k or full address to Class A,

As Richard says, Just google Class A Hi Fi service. Darran will look after you.

Talking from experience.

Posted on: 27 November 2015 by Steve J

Originally Posted by staffy:

NA CD5 player, NA CD5 integrated amp and Flatcap 2 Power supply.

I have a new stand for the equipment, but I am wondering how do I get the equipment serviced. What exactly does this entail.

Do I have to send everything back to Naim for a service to take place.

Why does it need a service? How old is the kit? I wouldn't bother having the CDP serviced if it's working properly.

Posted on: 27 November 2015 by PG

include Sheffield as well

Posted on: 27 November 2015 by staffy

Thanks folks. I live in Ireland, and Class A only deal in mainland jobs.

WHY

would the CD player not need a service,yet the amp and PS would.

I appreciate the help BTW.

Posted on: 27 November 2015 by Steve J

Unless there is a problem with the transport mechanism the CDP doesn't require a 'service' as amps and preamps do.

Posted on: 27 November 2015 by gary yeowell

Don't bother servicing the CD player, there's hardly anything to service, just get it done if and when you have a laser issue. I also would not bother servicing a Flatcap2 as once again there is hardly anything in there, unlike a Hicap. The Nait would be worth doing, and yes, Darran at Class A is your man.

Posted on: 27 November 2015 by Darran H

I will accept most work from inside the EU with no problems, just not older cd players where mechanisms are no longer available.

Darran @ Class A

Originally Posted by staffy:

Thanks folks. I live in Ireland, and Class A only deal in mainland jobs.

WHY

would the CD player not need a service,yet the amp and PS would.

I appreciate the help BTW.

Posted on: 28 November 2015 by joerand

Originally Posted by Richard Dane:

Links aren't allowed in here but a quick google of "Class A" and "Naim" should get you there.

No links, I understand. What if I wanted to suggest that someone in North America search the term "cora canada naim repair" as a possible service center. Would that be moderated?

Posted on: 28 November 2015 by Stephen Tate

Another option would be to sell both the amp & flatcap and use the funds combined with what you would of spent on a service and go for a new Nait 5si instead.

Posted on: 28 November 2015 by staffy

Originally Posted by Stephen Tate:

Another option would be to sell both the amp & flatcap and use the funds combined with what you would of spent on a service and go for a new Nait 5si instead.

Probably not as good an amp as the one I have. Or only slightly better.

Posted on: 28 November 2015 by b_lund

Yep, good fun as a 5i is, for really upgrade, get a 72/140 or 32.5/110 or late 152/155 (expensive) maybe ad a separate PSU (not the FC)