App issues

Posted by: Johnny1976 on 01 December 2015

so something strange is happening
my unitiqute has disappeared from the app and it can't be found by the app at all..,,
however it's showing up under Spotify connect and is available to play music through!

Any ideas?

I have deleted and reinstalled the app to no avail....

The qute is wired to the router....

JB

Posted on: 01 December 2015 by David Hendon

It sounds like a networking issue. I bet if you switch off your Unitiqute and your router, switch on your router, let your router finish restarting and then turn on your Unitiqute again, it will all come right.

best

David

Posted on: 01 December 2015 by Johnny1976

I thought so too!

no joy though; I was able to add it manually but I prefer to maintain DHCP....

Posted on: 01 December 2015 by Jota

Scan your home network with an app like Net Analyzer (iPad). The UQ should be advertising 'Bonjour' service otherwise the Naim app wont see it. I was having similar problems, the app would see the UQ2 and then it wouldn't. Turned out I had older firmware for the UQ2 and was advised to update to the latest by Naim support and this fixed that issue completely.

Posted on: 03 December 2015 by Johnny1976

that's interesting Jota...

i havent updated the the firmware since the Spotify update version, but I see a newer version has been released....

will give that that a try and see how I get on.....

now if I can just find that cable....!!!!

Posted on: 05 December 2015 by Jota

Let us know how you get on!