ND5 XS unexpectedly stops playing
Posted by: Kurt L on 13 January 2016
Hi All,
From time to time (so, not every time) I play a queued music list on the ND5 XS, it stops playing at random times. This typically only happens once during a listening session. When pressing "play" again, it works fine for the rest of the time.
The ND5 gets its music from a NAS using Minimserver as UPnP server.
Anyone similar experience?
Kurt
Posted on: 13 January 2016 by Dungassin
This happens occasionally with my NDS. Alas, pressing PLAY doesn't restart the track, and I have to go to the playlist and click on the appropriate track again. I assume it must be a buffering problem. Before you ask, I am using Ethernet (wired) via a Netgear unmanaged switch.
Posted on: 13 January 2016 by Kurt L
That's correct! Wrong expressed from my side. When you press "Play" it indeed starts playing the list from track 1, not from the track where it stopped playing.
I've a wired connection to a Netgear too. As it is random, I expect it to be a network issue. Although, I never have issues with my SONOS (sharing the same NAS) since +6 years and their wasn't heavy load on the network when it occured.
Posted on: 13 January 2016 by Adam Zielinski
Is the playlist crated on NAS or via the Naim app?
Posted on: 13 January 2016 by Kurt L
It is actually a queued list of albums I selected via the app. So, not a saved playlist on the App or NAS
Posted on: 13 January 2016 by Adam Zielinski
Can you test one thing: build a playlist on your NAS and try playing it and see if this one gets interupted?
Posted on: 13 January 2016 by Kurt L
Will do in the coming days/weekend.
As said, strange thing is that it happens once (~30' after startup) ; thereafter (for the rest of the day) it works fine.
Some/Most days it works perfectly, without any interuption.
Posted on: 15 January 2016 by Alonso
It happens to me too but could be for a different reason. My best hypothesis? The ND5XS come across a track (NAS) of a format it does not fancy and quits in a huff... I have never taken the time to double check every single track in my collection to make sure they're all the right format though.... it does not happen a lot but it happens
Posted on: 15 January 2016 by Kurt L
Not sure, if it should be a track the ND5XS doesn't like, it should fail every time, but it doesn't...
Posted on: 16 January 2016 by Huge
Whether this'll work for you I don't know.
I had a slightly similar issue in that after restarting the ND5 XS, then about 1 track in 3 it would stop, replay the last 2 seconds of the previous track (but in my case it would carry on). I tracked this to be the config of the WiFi router, specifically I needed to disable 'IGMP snooping', as it seemed to be blocking some of the 'bonjour' messages from the ND5 and/or the NAS.
Posted on: 16 January 2016 by Kurt L
Playing all day and, so far, not a single hiccup. Most annoying is that it is not that easy to reproduce.
