Anyone know how to remove New N-serve app and reinstall old one?

Posted by: Jeff888 on 28 May 2011

The new app doesnt work on my system (which is part of an ongoing support investigation) I cant wait any more as its been weeks so need to install the old app which at least did work albeit was poorly designed.

Any help appreciated. Support isnt great with this App is it....

Posted on: 28 May 2011 by realhifi
Originally Posted by Jeff888:

The new app doesnt work on my system (which is part of an ongoing support investigation) I cant wait any more as its been weeks so need to install the old app which at least did work albeit was poorly designed.

Any help appreciated. Support isnt great with this App is it....

The only way that would work is if you had synched your device while your old N-serve app was on your device so it backed up onto your computer and then you had gone ahead and gotten the new version installed on your iPhone (or iPad).  THEN you could simply delete the new N-serve version from your iPhone and synche your phone to your computer (which stll had the old version on it) and it would install the old one on your phone.

 

Simple eh?

Posted on: 29 May 2011 by Paul Stephenson

Support isnt great with this App is it....

 
do you want to send me the details of your support issue and problem
 
 
paul.stephenson@naimaudio.com
Posted on: 29 May 2011 by Klout10

IIRC I saw the older version of the app in the "Recycle Bin" after updating...

 

Regards,

Michel

Posted on: 29 May 2011 by Rich27
One of the advantages of having your iTunes library stored on a NAS (at least it does on my mac). Because there is no trash functionality when using an external drive, iTunes automatically starts a sub folder in your Mobile Applications folder and stores older versions of your apps in there rather than sending them to trash, neat.
Posted on: 29 May 2011 by pcstockton

If you havent sync'd the device yet.  SImply delete new one, then sync and add the old one back.

 

This assumes you synced after you had the old version, but not after the new one.

 

Easy.

 

-p

Posted on: 29 May 2011 by realhifi

Yep. 

Posted on: 31 May 2011 by Phil Harris

I believe I was passed Jeffs email address earlier and have sent him an email to try to arrange to take a look at the issue.

 

I haven't heard anything back as yet however my initial suspicions (without taking a look at the system itself obviously) are that that it may be related to changes that Apple have recently implemented in their iOS 4.3.x updates which have *REMOVED* IGMP V2 functionality (used by many UPnP applications for autodiscovery and zero-configuration communications between devices).

 

This change has affected many applications and systems dependent upon whether the customers networking hardware supports IGMP V3 or how it implemented IGMP V2 support - if we can take a look then we'll see what the issue is.

 

Cheers

 

Phil