Backups - NAS can't always find n-Serve?
Posted by: Tony62 on 07 June 2011
Hi GuysI have been busy ripping cd's on to my new UnitiServe daily whilst eagerly awaiting delivery of my new Naim kit. I found the whole set up of the Serve pretty painless, the device appeared on my ipad automatically with no problems.I also have a Netgear ReadyNAS Duo for back up, operated through an iMac. This is a bit more problematic. The machine is supposed to back up every day but has only completed two backups in a week. It sends me the following message;Remote access error for Backup Job 001. (nas-48-B4-0E)Unable to access remote path //NSSRV04CD/Music.Any ideas what's going on?ThanksTony
Have you fixed the IP of both devices?
Er no, this is all a bit new to me, I thought it was going a bit too smoothly. Thanks for the swift reply and forgive my ignorance but how do I do that?
Regards
Tony
The serve has a peice of software called the ip tool.
If you have not got it you can get it from the products page of the main naim website, search out the serve and there is a software section.
It runs on pc, launch it. It will find the serve. then you are presented with some sections to fill which may seem a bit complex but ts prettry striaght forward.
1. IP address. You enter this here. To find out which IP to use you will need to log onto your router. Within the router web pages will be a DHCP server section with a range of IPs. typicall all IPs after 200 for instance. So you will need to set an IP of below 200.
Your routers IP will typically be 192.168.0.1 or 192.168.1.0. You could set your server to 192.168.0.10 But fistly establish what IP range your router uses.
2. Subnet mask. Typically 225.225.225.0. Again this information is within the router
3. Gateway. This is your routers IP adress.
4. DNS servers, these are provided by your ISP. But your router will probably have them and if not your PC will, dig out the network settings on the PC to see how you are connecting to your network. Allt he above data is probably present in the network settings.
Click save and it will update the serve.
As for the NAS, log onto this, normally from a browser. Or its application, and the same information as above can be entered. But remember each device needs a unique IP so give it 192.168.0.11
As I say it seems complex but once you have done it once it will make sence.
The benefit of fixing IPs is that its always available in the same place on the network.
One final thought. You couldbe using your Serves 'Store Feature' this will happily back up the other way to your NAS.
Thanks so much
Tony
Looking into the Naim site/Products/server/Unitiserver/Downloads there is only Naim Desktop Client (incl. the Service pack update), I can't find "IP-tool" ?, please, if you have more infor where to findI will be greatfull
As an alternative, I use my router to reserve the IP address and it works fine. This way you leave the router as a DHCP, just look for the reserved address function, it's within Advanced>LAN Setup on my Netgear WNDR3700, click add and the Serve should show together with its current IP address and its MAC address, which you confirm in order to have this IP reserved for that device..
Some routers may not have this facility
Gerry
The serve has a peice of software called the ip tool.
If you have not got it you can get it from the products page of the main naim website, search out the serve and there is a software section.
It runs on pc, launch it. It will find the serve. then you are presented with some sections to fill which may seem a bit complex but ts prettry striaght forward.
1. IP address. You enter this here. To find out which IP to use you will need to log onto your router. Within the router web pages will be a DHCP server section with a range of IPs. typicall all IPs after 200 for instance. So you will need to set an IP of below 200.
Your routers IP will typically be 192.168.0.1 or 192.168.1.0. You could set your server to 192.168.0.10 But fistly establish what IP range your router uses.
2. Subnet mask. Typically 225.225.225.0. Again this information is within the router
3. Gateway. This is your routers IP adress.
4. DNS servers, these are provided by your ISP. But your router will probably have them and if not your PC will, dig out the network settings on the PC to see how you are connecting to your network. Allt he above data is probably present in the network settings.
Click save and it will update the serve.
As for the NAS, log onto this, normally from a browser. Or its application, and the same information as above can be entered. But remember each device needs a unique IP so give it 192.168.0.11
As I say it seems complex but once you have done it once it will make sence.
The benefit of fixing IPs is that its always available in the same place on the network.
One final thought. You couldbe using your Serves 'Store Feature' this will happily back up the other way to your NAS.
Hi Gary,
Although perfectly sensible to do there should be no *need* to fix the IP address of the n-Serve and unless the user knows what they are doing then it is quite a "dangerous" thing to suggest even though you have carefully pointed out what is needed in each option - the SetIP Tool used to be supplied on the CD with the servers and there were a number of instances of people inadvertantly setting incorrect values on their units so it was removed from the CD.
I don't want to discourage you from helping out with advice on here in any way (it is most welcome) but I need to comment on:
"1. IP address. You enter this here. To find out which IP to use you will need to log onto your router. Within the router web pages will be a DHCP server section with a range of IPs. typicall all IPs after 200 for instance. So you will need to set an IP of below 200.
Your routers IP will typically be 192.168.0.1 or 192.168.1.0. You could set your server to 192.168.0.10 But fistly establish what IP range your router uses."
This will really confuse people as it doesn't really explain what's going on - if they're setting a static IP address on *ANY* device then it needs to be an address within the IP range of the router (so typically beginning 192.168.0 or 192.168.1) with the last digit between 1 and 254 but ensuring that the value chosen is not the same as that assigned to the router itself (usually "1"), any other devices that are on the network that have already been set to static addresses *OR* any value that falls within the DHCP range of the settings for the DHCP server in the router.
In this case however I'd suggest that it's safer in this to do it via the "reserved address" functionality built into most routers ...
Cheers
Phil
Sorry phil