Dead UnitiServes Society

Posted by: Adam Zielinski on 04 July 2016

I think I will start a 'Dead UnitServes Society'. Qualification criteria:

As a founding member I will set an entry bar high: 3rd failure within 1 year. The last one was 3 months ago and tonight - it never starterd after a holiday shutdown.

Adam

PS. Off to my dealer tomorrow - this time I will request a new unit.

Posted on: 10 October 2016 by CSI_Basel

Next question would be - how many would now get a Core after all the US issues......

 

Posted on: 10 October 2016 by nigelb

I am pretty sure Naim would not release the Core unless they had fully identified and rectified the USs tendency to die prematurely. That really would be an own goal.

As long as my US is alive and kicking, I will stick with it - unless there are compelling SQ reasons to 'upgrade'.

Posted on: 10 October 2016 by nbpf
CSI_Basel posted:

Next question would be - how many would now get a Core after all the US issues.....

The US issues do not play any role in my decision whether to buy or not to buy a Core. It is a new machine, with a new hardware and a new OS. If the Core can provide the same functionalities of my fanless, dedicated server + USB to s/pdif bridge and deliver a comparable or better sound quality I will buy it. Otherwise, I will not buy it.

Posted on: 10 October 2016 by Adam Zielinski

I will follow Nigel's path. For now stickimg with my 4th US - let's see how this one lasts

Looking at the specs the new Core does pretty much what my US at the moment. So no immediate reason to upgrade. But the good news is that there is a replacement, which should handle my library in the easy way and will offer the functionality I'm used to and appreciate.

 

Posted on: 19 October 2016 by TOBYJUG

I love my little servent.   Has got used to my ways and particular habits, always there when needed and when least expected. The thought of having a new one seems most unpalatable.

Posted on: 19 October 2016 by Adam Zielinski
TOBYJUG posted:

I love my little servent.   Has got used to my ways and particular habits, always there when needed and when least expected. The thought of having a new one seems most unpalatable.

Like a good old butler

Posted on: 19 October 2016 by Claus-Thoegersen

As I read the specs for the Core, it is "only" a server, no internet radio. But if it has tidal support and the other new things it may be one of my options to replace my dead  ns01. However I will have a very hard time living without something as good as the DTC for Windows! This is my top reason to have my ns01 repaired of course depending on the price. 

Posted on: 19 October 2016 by ChrisSU
Claus-Thoegersen posted:

As I read the specs for the Core, it is "only" a server, no internet radio. But if it has tidal support and the other new things it may be one of my options to replace my dead  ns01. However I will have a very hard time living without something as good as the DTC for Windows! This is my top reason to have my ns01 repaired of course depending on the price. 

The Core will not run Tidal. You need a streamer for that.

Posted on: 17 November 2016 by Adam Zielinski

We have a new member

Just offered a membership to a fellow forum member: CDI.

His UnitiServe exhibits all the classic symptoms - cannot be switched off via logo, goes off-line.

Posted on: 18 November 2016 by nigelb

My US has just developed a hunger for CDs, failing to spit them out after ripping and presumably digesting them whole. It happened once before recently but the straightened paper clip poked in the tiny hole method of ejection failed, but turning off and on (in the correct manner) resulted in a regurgitated CD. This time however no such luck. So it is on its way back to the mother ship.

I asked my dealer if there might be a Naim trade in deal in the offing for US against Core. No such luck. Worse still I suspect that Naim might soon introduce a time limit beyond which they will no longer support the US (it has a third party aging OS) once the Core is fully established. Does anyone else have a view on this?

Thank goodness for Tidal while my US is having it's stomach pumped.

BTW Adam, this is my US's third visit to Naim HQ for treatment. Does the society recognise this as a milestone with possibly an award? Just asking.

Posted on: 18 November 2016 by Adam Zielinski

Well - I do hope Naim continues to support our UnitiServes - dead or alive - they need to be supported. After all we have the might of our elite Society behind us.

Posted on: 18 November 2016 by CSI_Basel

I would applaud Naim if they offered a trade in deal against a new Core especially for the members who have had issues!!

Posted on: 18 November 2016 by Adam Zielinski
CSI_Basel posted:

I would applaud Naim if they offered a trade in deal against a new Core especially for the members who have had issues!!

Or at least for the members of this Society

Posted on: 18 November 2016 by nigelb
Adam Zielinski posted:

Well - I do hope Naim continues to support our UnitiServes - dead or alive - they need to be supported. After all we have the might of our elite Society behind us.

Possibly a march on Salisbury might help. I'll let you organise that!

You didn't answer my query about when awards might be issued.

Posted on: 18 November 2016 by Adam Zielinski
nigelb posted:

BTW Adam, this is my US's third visit to Naim HQ for treatment. Does the society recognise this as a milestone with possibly an award? Just asking.

Well Nigel - you're the Dean. I think we need to put down some guidelines for reaching certain milestones and the level of awards.

Some possible thresholds:

  • At least 3 factory 'visits' for the same unit
  • At least 3 new units in a 12 month period
  • Etc etc
Posted on: 18 November 2016 by Wugged Woy

Wow !!! Sorry Guys but.........If I was a prospective Naim buyer reading this thread, it would convince me to not go anywhere near Naim with a bargepole.......... 

Posted on: 18 November 2016 by Adam Zielinski
Wugged Woy posted:

Wow !!! Sorry Guys but.........If I was a prospective Naim buyer reading this thread, it would convince me to not go anywhere near Naim with a bargepole.......... 

Nah... it's not thaaaat bad

I'm really glad that the Core is now out - hopefully this will work the way that the pioneering UnitiServe was conceived to function.

Posted on: 18 November 2016 by Wugged Woy
Adam Zielinski posted:
nigelb posted:

BTW Adam, this is my US's third visit to Naim HQ for treatment. Does the society recognise this as a milestone with possibly an award? Just asking.

Well Nigel - you're the Dean. I think we need to put down some guidelines for reaching certain milestones and the level of awards.

Some possible thresholds:

  • At least 3 factory 'visits' for the same unit
  • At least 3 new units in a 12 month period
  • Etc etc

Sorry, fellow Warszawiak, but the above says everything.........

Posted on: 18 November 2016 by nigelb
Wugged Woy posted:

Wow !!! Sorry Guys but.........If I was a prospective Naim buyer reading this thread, it would convince me to not go anywhere near Naim with a bargepole.......... 

I have owned many, many bits of Naim kit and they have all been bomb proof - with the exception of the good old UnitiServe. More a computer than a HiFi component and there in lies the problem. Hopefully Naim have learned a few lessons in how to build a computer (both hardware and software) with the launch of the Core.

Let's put this in perspective. Naim make incredibly reliable HiFi components. Computers, now that's a different story (to date anyway).

Hope I have cleared that one up.

Posted on: 18 November 2016 by Timmo1341

Reading all of this has made me think I may have to bite the bullet, buy a Core and simply keep my US, which presumably will be worth relatively little second hand, as a back up to the back up (expensive I know, but at least I should never be without my beloved music). How many other members of this august society are considering the Core?

Posted on: 18 November 2016 by Adam Zielinski
Timmo1341 posted:

Reading all of this has made me think I may have to bite the bullet, buy a Core and simply keep my US, which presumably will be worth relatively little second hand, as a back up to the back up (expensive I know, but at least I should never be without my beloved music). How many other members of this august society are considering the Core?

I'm starting to think along the same lines.... I will let CORE mature a bit and may buy it, say one year from now.

Posted on: 18 November 2016 by Wugged Woy
nigelb posted:
Wugged Woy posted:

Wow !!! Sorry Guys but.........If I was a prospective Naim buyer reading this thread, it would convince me to not go anywhere near Naim with a bargepole.......... 

I have owned many, many bits of Naim kit and they have all been bomb proof - with the exception of the good old UnitiServe. More a computer than a HiFi component and there in lies the problem. Hopefully Naim have learned a few lessons in how to build a computer (both hardware and software) with the launch of the Core.

Let's put this in perspective. Naim make incredibly reliable HiFi components. Computers, now that's a different story (to date anyway).

Hope I have cleared that one up.

Nigel, with respect, it's still a Naim product with a lovely Naim badge on the front. Prospective buyers can be shocked when reading such threads.

I have been a Naim user for 25 extremely happy years so have no axe to grind here ............/

Posted on: 18 November 2016 by Adam Zielinski
Wugged Woy posted:
Adam Zielinski posted:
nigelb posted:

BTW Adam, this is my US's third visit to Naim HQ for treatment. Does the society recognise this as a milestone with possibly an award? Just asking.

Well Nigel - you're the Dean. I think we need to put down some guidelines for reaching certain milestones and the level of awards.

Some possible thresholds:

  • At least 3 factory 'visits' for the same unit
  • At least 3 new units in a 12 month period
  • Etc etc

Sorry, fellow Warszawiak, but the above says everything.........

Yes and no...

If you count the number of forum members on this thread - the number is quite insignificant versus the number of US / HDX sold. 

 

Posted on: 18 November 2016 by nigelb
Timmo1341 posted:

Reading all of this has made me think I may have to bite the bullet, buy a Core and simply keep my US, which presumably will be worth relatively little second hand, as a back up to the back up (expensive I know, but at least I should never be without my beloved music). How many other members of this august society are considering the Core?

I am considering trading in my US against a Core but it all depends what my dealer will allow me for my US. I strongly suspect the Core will prove to be far more reliable than the US it essentially replaces.

Posted on: 18 November 2016 by nigelb
Wugged Woy posted:
nigelb posted:
Wugged Woy posted:

Wow !!! Sorry Guys but.........If I was a prospective Naim buyer reading this thread, it would convince me to not go anywhere near Naim with a bargepole.......... 

I have owned many, many bits of Naim kit and they have all been bomb proof - with the exception of the good old UnitiServe. More a computer than a HiFi component and there in lies the problem. Hopefully Naim have learned a few lessons in how to build a computer (both hardware and software) with the launch of the Core.

Let's put this in perspective. Naim make incredibly reliable HiFi components. Computers, now that's a different story (to date anyway).

Hope I have cleared that one up.

Nigel, with respect, it's still a Naim product with a lovely Naim badge on the front. Prospective buyers can be shocked when reading such threads.

I have been a Naim user for 25 extremely happy years so have no axe to grind here ............/

I was making the point, if it wasn't already apparent, that these reliability issues are related to one specific model and not the brand. Any newbie who takes the time to read this and the many other threads on here will surely understand this.