NAC N372

Posted by: greekspec2 on 22 July 2016

I was curious if there were any insiders on here that had a hunch if Naim was planning on releasing a new 2 box pre-amp streaming to replace the N272?

Posted on: 24 July 2016 by joe9407

it'd be 240V, but one can have the voltage converted at a minimal cost.

i never thought about it until Greekspec pointed it out, but the cost differential is amazing.

Posted on: 24 July 2016 by timster

We have to pay for a distributor in NA. No different for the Europeans buying NA gear through a distributor there. 

C'est la vie...

Posted on: 24 July 2016 by DrMark
joe9407 posted:

it'd be 240V, but one can have the voltage converted at a minimal cost.

i never thought about it until Greekspec pointed it out, but the cost differential is amazing.

No kidding - you could finance your vacation to England with the savings, particularly if you were buying multiple pieces - figure $100 or so in a padded suitcase in the plane to bring it back (a 250DR is over 40 lbs) and $200-300 per piece for voltage conversion (plus shipping) - basically you could get a trip to England and 2 Naim pieces for the price of the 2 Naim pieces here.

And you could stop by Nigel's house and drink all his single malt scotch!

Posted on: 24 July 2016 by Allante93

It's all figured out, Naim knows the numbers!

The pound @ 1.31

The Euro @ 1.1

The USD @ .98

The CAD @ .71

The YUAN @ .15

250 @ $3,395 GBP about 4.5K USD

VAT 20%

Duties 5%

So far 4.5 +.85 = 5.35K USD

Shipped cost about $170 USD

Chris West will convert it over for $300

Another $150 round trip shipping USA

$5350 + $620 = about 6K USD

Or 

USD msrp = $6,995

10 % discount about 6.3K tax negates the 10% discount, hence back @ 7K USD

Could save a grand, 2nd hand market could save 2-3K depending on SN.

A lot work either route!

Allante93!

 

Posted on: 24 July 2016 by Bart
greekspec2 posted:

not sure if I'm over stepping but off topic do any of the stateside guys know anyone looking for a pair of Focal Sopra 2 for very cheap

You are overstepping; no sales offers on these forums.  

https://forums.naimaudio.com/to...read-andamp-follow-1

 

Posted on: 24 July 2016 by Bart
Allante93 posted:

VAT 20%

 

We can typically get a substantial portion of the VAT refunded at the airport.  I have not researched whether there are other processes to secure a refund on exported goods.  

And there are UK dealers that could do the conversion to 110v service prior to export.

Posted on: 24 July 2016 by Allante93

Did a 2nd Fraimlite in the Netherlands

4 Tiers Black Fraimlite 850 Euros

After shipping taxes duties 1250 USD a 9 sweet deal about $300 per shelf.

Drove over to Canada, matched the deal 3 Tier Black Fraim lite $900 + gas and border fees.

No warranty, is risky, the greater the gain the greater the risk!

Some items are rare on the 2nd hand Market, Black Fraim/Fraim lite, Snaxo's 362/242, 552's 

It's fun trading, but in the end, nothing like new and warranty!

Allante93!

 

Posted on: 24 July 2016 by feeling_zen
Bart posted:
Allante93 posted:

VAT 20%

 

We can typically get a substantial portion of the VAT refunded at the airport.  I have not researched whether there are other processes to secure a refund on exported goods.  

And there are UK dealers that could do the conversion to 110v service prior to export.

I buy 115v units from the UK and my dealer just makes the vat free purchases from the start (no refund necessary) since they are shipping them overseas. The problem is getting them back to the UK for servicing. HMRC is taffed by some right tight gits that still require you to pay full VAT when sending back for repair. That DOES have to be reclaimed and by the dealer, not you, since the dealer was the one accepting the shipment.

I don't think mine is keen to ever do this again.

Posted on: 25 July 2016 by Bart

Yes warranty coverage IS worth something and why buying what essentially are "gray market goods" can be a risk.  I have bought a few watches outside the US, but those manufacturers provide a 'world-wide' warranty and if something goes wrong are happy to service it for free during the warranty period whether I purchased from an authorized dealer in the US or elsewhere.

Posted on: 25 July 2016 by feeling_zen

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). But the user must bear the burden of shipping and handling of getting them back to an authorised dealer for the warranty to be executed on should it be required. Which is not really related again to this mytical 372 which may or may not ever exist.

I hear the unit will sport the new styling and be shocking pink with a fluffy bunny ear for a volume knob and have massive display with a graphic equaliser and a big red button labelled "Activate MEGABASS" and presets for Disco, Hall, Theatre, Stadium, and Under the Sea. The vTuner is adjusted to only pick up house and "classic" (10 year old) drum n bass stations. It will cost GBP20K and replce both the NDS and 252. For those that are not into shocking pink a nd fluffy bunny knobs, S&M patent leather/PVC is an optional finish for an additional 2 grand.

You've read it here on the forum so it must be true.

Posted on: 25 July 2016 by DrMark

I absolutely LOVE fluffy pink bunny ears! Especially on hi-fi gear. This is going to be great!

Posted on: 25 July 2016 by Pcd
Will a Pink app be available that would be he icing on the cake.
Posted on: 25 July 2016 by osprey
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

Posted on: 25 July 2016 by feeling_zen
osprey posted:
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

I'm not sure we're talking about the same thing. Naim provide a 5 year warranty. In my case I consulted Naim about this before purchasing in a country with no dealer network and not only did they airmail me my registration confirmations on all the units. they even gave advice before purchase on the tolerances of a 115v unit can be used in a 100v country.

Posted on: 25 July 2016 by osprey
feeling_zen posted:
osprey posted:
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

I'm not sure we're talking about the same thing. Naim provide a 5 year warranty. In my case I consulted Naim about this before purchasing in a country with no dealer network and not only did they airmail me my registration confirmations on all the units. they even gave advice before purchase on the tolerances of a 115v unit can be used in a 100v country.

In their web site Naim declare that: "Naim's extended parts warranty is only offered to UK and Eire customers … also: "Naim Audio offers its UK and Eire customers an optional 3-year extended warranty (5 years including standard warranty) on Naim Audio products, excluding Mu-so products."

Good for you if you managed to negotiate a special deal with them but to me that seems to be an exception (and of course it's a good sign that they are willing to make those).

 

Posted on: 25 July 2016 by feeling_zen
osprey posted:
feeling_zen posted:
osprey posted:
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

I'm not sure we're talking about the same thing. Naim provide a 5 year warranty. In my case I consulted Naim about this before purchasing in a country with no dealer network and not only did they airmail me my registration confirmations on all the units. they even gave advice before purchase on the tolerances of a 115v unit can be used in a 100v country.

In their web site Naim declare that: "Naim's extended parts warranty is only offered to UK and Eire customers … also: "Naim Audio offers its UK and Eire customers an optional 3-year extended warranty (5 years including standard warranty) on Naim Audio products, excluding Mu-so products."

Good for you if you managed to negotiate a special deal with them but to me that seems to be an exception (and of course it's a good sign that they are willing to make those).

 

We need to be very careful here. There was absolutely no special deal. As stated, I bought my in the UK from an authorised UK dealer (so a UK customer regrdless of where I take it) and my dealer makes sure everyone gets the 5 year warranty. Naim merely made it clear that my choice of use here (Japan) would not invalidate the warranty of a 115V unit and as stated in my first statement about warranty, "the user must bear the burden of shipping and handling of getting them back to an authorised dealer for the warranty to be executed on should it be required".

I did not stop being a UK customer just because I had the units shipped overseas where I live. And there is no problem ordering 115V units from a dealer located in a 240V region. No special deals or special treatment. Just good service from both the dealer and Naim.

Posted on: 25 July 2016 by osprey
feeling_zen posted:
osprey posted:
feeling_zen posted:
osprey posted:
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

I'm not sure we're talking about the same thing. Naim provide a 5 year warranty. In my case I consulted Naim about this before purchasing in a country with no dealer network and not only did they airmail me my registration confirmations on all the units. they even gave advice before purchase on the tolerances of a 115v unit can be used in a 100v country.

In their web site Naim declare that: "Naim's extended parts warranty is only offered to UK and Eire customers … also: "Naim Audio offers its UK and Eire customers an optional 3-year extended warranty (5 years including standard warranty) on Naim Audio products, excluding Mu-so products."

Good for you if you managed to negotiate a special deal with them but to me that seems to be an exception (and of course it's a good sign that they are willing to make those).

 

We need to be very careful here. There was absolutely no special deal. As stated, I bought my in the UK from an authorised UK dealer (so a UK customer regrdless of where I take it) and my dealer makes sure everyone gets the 5 year warranty. Naim merely made it clear that my choice of use here (Japan) would not invalidate the warranty of a 115V unit and as stated in my first statement about warranty, "the user must bear the burden of shipping and handling of getting them back to an authorised dealer for the warranty to be executed on should it be required".

I did not stop being a UK customer just because I had the units shipped overseas where I live. And there is no problem ordering 115V units from a dealer located in a 240V region. No special deals or special treatment. Just good service from both the dealer and Naim.

Yes indeed we need to be very careful on these type of matters and not give misleading information regarding to the coverage of the warranty. It's very clear that the coverage varies depending where the equipment has been bought. This is exactly the point why I picked this matter up in the first place. 

Furthermore, my experience is that normally the the UK dealers do not ship aboard if the local distributor exists i.e. not everybody can gain the UK customer status (if that happens it's an exception).

Posted on: 25 July 2016 by Allante93
feeling_zen posted:
osprey posted:
feeling_zen posted:

Naim honour their warranty regardless of where you buy and ship the goods (assuming you bought them from a licensed dealer). …

 

Somehow I doubt that. At least here the contract is clearly only with the dealer (warranty two years from the date of the receipt). Luckily I have never had to test that though

I'm not sure we're talking about the same thing. Naim provide a 5 year warranty. In my case I consulted Naim about this before purchasing in a country with no dealer network and not only did they airmail me my registration confirmations on all the units. they even gave advice before purchase on the tolerances of a 115v unit can be used in a 100v country.

Yes, you are correct Zen, one of the best 2nd hand deals I've done was from a Naim Authorized Dealer, on Audiogon. 

2015 Brand New 250.2 open Box, perhaps due to The New DR Amps. 

4K USD with full Warranty.  MSRP $6, 995 USD SN: 3888XX 

The 2008 Cdx2 wasn't bad @ 1.7K USD, but involved a trip across the Border! 

Oh getting off Topic Sorry. The Ultimate 5 Box Wonder. 

2nd Hand Pre Loved,  555PS non DR, or  2-4 year old 555PS DR,  is what I would be looking for, if I was the OP ! 

They don't  pop up to often. Better Deal on None DR, but may need to get it Recapped and DRed down the road. 

Good Luck. 

Allante93! 

Posted on: 25 July 2016 by osprey

Second hand items might be a different story but then there is no Naim 5 year warranty (This Extended Warranty is offered exclusively to the original purchaser of a Naim Audio product.).

Posted on: 25 July 2016 by Claus-Thoegersen

What happened to the  372 it must have gotton lost in the special extended UK warranty periode.  I have only had one Naim item fail before that   5 year mark and that was my ns01. All other boxes has worked fine!

Usually I am really bad at future guessing but first 172 then 272 so wy not a 372 next? The time is over for new analogue amps. We may see updates to the current range if other improvements has been made when developping Statement.

Claus

 

Posted on: 25 July 2016 by Antonio1
Future scenario? Well, maybe 302 to replace 202, 382 for 282 and 4xx for 252. And yes 372 as a 382 surrogate.
Posted on: 25 July 2016 by Allante93
osprey posted:

Second hand items might be a different story but then there is no Naim 5 year warranty (This Extended Warranty is offered exclusively to the original purchaser of a Naim Audio product.).

Mr osprey, you are correct, however, if a Dealer has a demo, that have never left the shop, it can be sold with full 5 year warranty.

 This I know, I purchase a demo from dealer, and was so eager to do the deal with full warranty, I didn't get the SN!

Well, to make a long story short, it was a ten year 

Demo, I got out of deal, do to an era in listing.

Always get the SNs, I learned a valuable lesson.

He offered, 3.2K, but I didn't accept. And two weeks later, picked up a 2015 Full warranty for 4.0K.

So demos, and new returns can be offered with full warranty, honored by Naim.

 Allante93!

Posted on: 25 July 2016 by Pcd
Purchased a ex demo NDX last year upon registering it with Naim it
qualified for the 5 year warranty just purchased an ex demo Unitilite for
a second system this also qualified for he 5 year warranty upon
registration with Naim.
Posted on: 25 July 2016 by osprey

It's fine that people have managed to get the full 5 year extended warranty for their purchases – one way or another. I have nothing against that (when the ex demo device is purchased from a dealer it is the original purchase, the device has not been sold yet before). 

However, my point was that according to Naim's own T&C it's restricted only to purchases in UK and Eire and it's misleading to anyone to give an impression that this somehow is an universal practice and it does not matter where the equipment has been bought. 

So please note everyone buying your new NAC372 overseas that your new device will likely to be covered only by dealer/distributor warranty and for only two years (I believe it will still take some time before ex dems or s/h items are on the market)  

Posted on: 25 July 2016 by Adam Zielinski

Warranty is  3 years in Poland

I love how this thread is evolving - we have not only devised a non-existent (yet?) product, discussed all its technical specs, bought it, sold it and are at a stage of starting to discuss warranty repairs and whether it's fair to have an extended warranty or not on a mythical unicorn.

2 days to go...