Tidal Firmware Update?

While the beta team know what is happening, we cannot say anything publicly. 

Thanks HH, I understand.

I wonder if Trevor can tell us anything?

Clearly he can, the question is rather more whether he will.

Another reason why us beta testers can't say anything is that there actually is bugger all happening

Pev posted:

Another reason why us beta testers can't say anything is that there actually is bugger all happening

Oh dear! Come on Trevor, give us long-suffering Tidal users a crumb of comfort!

Will it stream 24/96?

Oh , c'mon everyone, it's only late August. It's only eight months after it was originally expected. Nothing unreasonable about that, is there?

I am considering getting a Sonos connect to feed my NDS for tidal.

Dozey posted:

I am considering getting a Sonos connect to feed my NDS for tidal.

Why not using a ChromeCast Audio? Digital == Digital ... As long as you use the optical connection.

Ardbeg10y posted:

Dozey posted:

I am considering getting a Sonos connect to feed my NDS for tidal.

Why not using a ChromeCast Audio? Digital == Digital ... As long as you use the optical connection.

Why you need sonos or chrome cast for Tidal in NDS? 

Because of drop outs. Using Sonos there are no drop outs.

Don't think ChromeCast supports tidal, unlike Sonos.

Dozey posted:

Don't think ChromeCast supports tidal, unlike Sonos.

I'm not a Tidal user, but according to press releases it was recently added.

Perhaps not an ideal solution, but Naim have welcomed many forum members to the Beta program...which has a focus on Tidal streaming and sound performance at the moment.

So if your Tidal experience is poor and you are willing to try out firmware that is not yet up to general release level (but certainly works and sometimes has features Naim are still trying out), then I recommend that you send a note to Naim service and ask to be admitted. There is a lull in test candidate evaluation at the moment perhaps due to summer and perhaps due to the "non testable" builds being evaluated in-house at Naim headquarters...but joining the Beta Test Program would allow you to see whether the fixes incorporated to date are an improvement for you, which is also valuable input to the Naim software team. Just an idea for those whose patience is wearing thin after these many months of solution development with no new production code released. 

Regards alan

That's a good suggestion Alan.

hi guys

the R&D team poked me to say that update required, and being very honest, i thought i had updated you at same time as i updated the beta team a few weeks back, but obviously this didnt get posted. sorry for that.

status is that after alot of listening to alot of variants of different products, we are currently not satisfied that the sound meets the standards we expect, so the situation at present is that its back with R&D and a new internal release is expected this week, to re-review where we are.

once again, i apologise for the apparent missing post, not sure if i forgot to press "post reply" or it got lost in a wifi connectivity issue when travelling. will be in touch

Trevor

update as a nice member of beta forum poked me over a typo!

Dozey posted:

Because of drop outs. Using Sonos there are no drop outs.

The Sonos is ok, but as we know Digital is not the same across all transports  and the lack of precision in the Sonos transport clock does let the side down, but it is certainly better than nothing or where a Naim streamer might be currently unusable in your setup.

Dozey posted:

Because of drop outs. Using Sonos there are no drop outs.

So we buy a 7k£ streamer with tidal and had to add sonos because the 7k streamer is not delivering what is advertasing! You should send the sonos invoice to Naim! You should get a can of gas and call the press, burn the NDS in front of Naim building

...or you get the Naim R&D team working to improve your streamer for free.

Keith

Or you get a Sonore microRendu with a decent power supply, use the Lumin or Kazoo app for Tidal, and blow away the NDX in sound quality for a 1/7th of the price. Plenty of options out there....

Nooo that can't be true. You just killed my dream ...

charlesphoto posted:

Or you get a Sonore microRendu with a decent power supply, use the Lumin or Kazoo app for Tidal, and blow away the NDX in sound quality for a 1/7th of the price. Plenty of options out there....

Nooo that can't be true! you just killed my dream ...

charlesphoto posted:

Or you get a Sonore microRendu with a decent power supply, use the Lumin or Kazoo app for Tidal, and blow away the NDX in sound quality for a 1/7th of the price. Plenty of options out there....

another option being Tidal via Audirvana+ on a Mac Mini

with Damien working to improve your sound quality for free 

Trevor

Thanks for the (belated) update. Although it is somewhat disappointing to find the FW update is still not ready, I commend Naim for having the resilience to stall the release on the basis that SQ is not good enough. We would all be even more disappointed if the FW were launched with no appreciable difference in SQ.

So I fully support the R&D team in continuing their quest for a FW update that will deliver the best (well optimal) SQ.

Good luck chaps, but please don't leave us hanging for 8 months this time.

KRM posted:

...or you get the Naim R&D team working to improve your streamer for free.

Keith

There is a difference " improving my streamer for free " and fixing something which is not working....  If the Naim is trying to improve the SQ for us i respect that, but in the case mentioned above adding a SONOS is not for SQ at all because of the drops that makes the streamer's Tidal function unusable.  

Imagine you buy a TV and every 30 second it becomes black for an half second.... will you wait for Sony/LG to improve your TV for free or return it because it is not WORKING!  

If someone bought a Naim streamer after the TIDAL integration have all the right to rebel, ones who bought it before maybe less because it was a " free " improvement form Naim but not free from Tidal anyway... still 19,99 per month...