No rooms found

Sorry don't think it was playing internet radio was a podcast not sure how when no Bluetooth on and wouldn't connect (or was even playing on my device)

It's terribly hard to understand what is going on because you are explaining what is happening in a very unclear way. It seems that the Muso is connecting to the network ok, but somehow the app cannot find the Muso. This has nothing to do with how the Muso is connected to the network. I'd suggest that you turn the Muso off, and kill the app by swiping it off the screen. The turn the Muso on and restart the app. The app should then find the Muso. 

I know its obvious but you have got your iPad connected to the same wireless network as your Muso haven't you?

I thought that the initial naim app screen gives the option either to add or register a Muso or to add a room.

Once you've added the Muso after first setting it up, does it then become a "room" as far as the app is concerned?

Hi all thanks for the speedy replies.

Yes the phone is connected to the same network as the Muso.  The Muso uses the phone through the app to take the wireless credentials/log when setting up for first time.

When booting up the app it flashes up "finding rooms", or finds the Muso, or as mentioned above you can add.  Generally when starting the app the Muso is not there even allowing time for the Muso to be powered up for a few minutes and presumably finding the wireless wifi from previous times.

the small light on the side is always white though which indicates it's connected to a network.

I always try powering off and then restarting the app but no joy.  

And why do you power down Muso?

I think it is fair to say that there are one or more "issues" with Naim streamers, WiFi networks and the Naim iOS App.

The last streamer firmware update greatly improved the ability of the iOS App to find my ND5 XS over WiFi, but it was still not perfect.

I have just updated my router from a Cisco RVS4000 to a Cisco RV130 (in both cases a Cisco WAP4410N is used for WiFi access) and now the iOS App finds my ND5 XS over WiFi almost all of the time.

I also use a MuSo connected via WiFi to an Orange LiveBox and the iOS App finds the MuSo all of the time.

I suspect a router issue.

when you start the Naim IOS app, it interrogates the network and looks for responses from Naim streamers.  The sticky on Discovery from Phil at the top of this part of the Forum explains this in detail, but everything should just work.  There is no need to add a room to the app manually and as the router is presumably assigning an IP address to the muso dynamically, setting up a fixed room may even make things more difficult.

As HH says, if you restart the muso (so it gets a fresh IP lease) and restart the app then everything should work fine in a situation where the muso is right next to the router.  If it doesn't then the next thing to try would be to turn off the muso, kill the app by swiping it upwards and then restart the router or hub.  Once the router/hub has fully started then restart the muso and once that has fully started, restart the Naim app.  Everything really should work now.

But since you apparently don't have a problem if you hardwire the muso to the router with a short Ethernet cable, the answer would seem to be to do that and forget about the wifi problem.

best

David

juanito posted:

I think it is fair to say that there are one or more "issues" with Naim streamers, WiFi networks and the Naim iOS App.

The last streamer firmware update greatly improved the ability of the iOS App to find my ND5 XS over WiFi, but it was still not perfect.

I have just updated my router from a Cisco RVS4000 to a Cisco RV130 (in both cases a Cisco WAP4410N is used for WiFi access) and now the iOS App finds my ND5 XS over WiFi almost all of the time.

I also use a MuSo connected via WiFi to an Orange LiveBox and the iOS App finds the MuSo all of the time.

I think you have just prooven that it is not a streamer issue

How so?

The fact the the firmware update improved things points to a streamer issue and the fact that the problem persists, albeit appearing every couple of days, after a router update would tend to suggest that at least a part of the problem still lies with the streamer (ND5 XS).

Also, the MuSo just had a firmware update, whereas the ND5 XS firmware update is still pending.

From my experience, with a well implemented home network, there are absolutely no connectivity issues with NAIM streamers. 

+1

My 'No Rooms Found' was entirely down to the wireless access point / router I was using.  When I sorted out the problems there DLNA discovery became completely reliable.

I would agree with Adam too, my network seems to be very reliable and stable, and when I want to listen to music it's all there when I want it. The trouble is, it did take me a while to get to this stage, and like many others, I started posting on this forum because I was tearing my hair out, unable to figure out why things often didn't work. Of course, no network is totally immune from problems, any more than a turntable or CD player is, but I do get the impression that Naim streamers are perhaps more demanding of network stability than other many devices. A recurrent theme on this forum seems to be 'everything else on my network works perfectly, why can't it see my Naim streamer.'

I think one of the problems is that commercial routers ("hubs") don't all implement the necessary protocols in the same way and it's hard for any company, let alone a relatively small company, to test their kit with every possible variant.  I too am lucky that my network with four Naim streamers and a Unitiserve and NAS on it seems pretty stable, such that I am surprised if things don't happen instantly.  But I remember that with my last (D-Link) router, if I plugged my windows 7 Thinkpad into a port on the router, it quite often couldn't see my Brother network printer unless I rebooted the Thinkpad.  Lenovo, D-Link and Brother are not small companies! In the event the solution was to plug nothing into the router except a cable going off to a switch and plug the Thinkpad and printer into the switch. I have not had a problem since.

This approach of using a switch (or more than one if necessary) to join the Naim kit together is often recommended in this forum, because it usually works. Rather than complain because Naim hasn't tested their kit with the network component that you happen to use, using cheap network switches is a strategy much more likely to be successful.

best

David

100% re switch David.  I've been one of those guilty as charged who bang on about best to have a switch.   Despite promises of the router makers (& others) I'm not convinced router/hubs do a good job with managing data streams as does a switch,  OK some might,  but which ones ???  the simple solution is a £20 unmanaged switch - mandatory IMO for network discovery & best possible SQ.  

+2 (one for David and one for Mike)

The thing is, some people prefer to mither on about how crap Naim are at getting their networking functioning properly rather than take advice from those who know what they are talking about. 

All very interesting and informative. Think for my application just easier to hard wire imgiven proximity to router.  Will look st that app and switch in more detail though

Although there are many switch options the one I and quite a few other forum members use is the Netgear GS105 which you can buy on line easily and cheaply. It's plug in and forget.

best

David

Thanks David.  So one cable from

the modem into the switch, and then everything else into the switch. What does it do differently to the modem itself in layman terms tho? 

Ignore that sorry me being lazy had a read on Wikipedia. Would that possibly also increase the chances of the wireless side communicating a bit better or not too?

I think it works because it's properly implemented and they have been making them for years so the bugs have all been squashed. 

It shouldn't make any difference to the wireless side but my experience is that it probably will improve wireless/wired interconnection, perhaps because the wired bit is working properly.

Anyway they are very cheap so it might be worth buying one to play with.

Anyway do let us know how you get on.

best

David

I use a little Netgear switch, which works very well. The other thing I did recently was swap from an Asus to an Apple AirPort Extreme router, which made a huge difference to the speed of operating the Naim, so that everything is now virtually instant. It was quite pricey, but really does work ever so well. 

Apple Airport Extreme is a superb router and very stable. Generally I've noticed that whenever Naim demoes their streamer, Apple router is being used.

One additional suggestion for a switch: CISCO does make some cheap and reliable switches.