Unitiqute 2-Fault 51 F-Silicon Boot Error

Posted by: ChrisG on 19 September 2016

Hi

 

Been away for a couple of weeks and returned to find my UnitiQute 2 with the above error message,  is it serious and should I reboot it and if so is it just a matter of switching off and waiting a few mins and switching back on?

 

Thanks

Posted on: 19 September 2016 by james n

I'd try the latter. If that doesn't work then contact Naim. 

Posted on: 19 September 2016 by ChrisG

Thanks James, that seems to have cleared it, fingers crossed!

 

 

Posted on: 19 September 2016 by james n

Good stuff - hopefully just a one off glitch. 

James

Posted on: 19 September 2016 by DavidDever

Looks like a DAB/FM radio problem....

Posted on: 19 September 2016 by hungryhalibut

It might be an idea for Naim to put a list of all the error codes in the manual or on the website, with a comment on what they mean and what to do about it. Even our central heating controller manual does this, so it shouldn't be hard. Who'd have thought an F Silicon boot error was anything to do with the radio (apart from David of course)?

Posted on: 20 September 2016 by ChrisG

After rebooting the error code disappeared so I assumed that all was OK, not so, I couldn't get any sources to play remote wouldn't work etc etc. Rebooted and seems OK now. a list of error codes would be a good idea.

Posted on: 20 September 2016 by dayjay
Hungryhalibut posted:

It might be an idea for Naim to put a list of all the error codes in the manual or on the website, with a comment on what they mean and what to do about it. Even our central heating controller manual does this, so it shouldn't be hard. Who'd have thought an F Silicon boot error was anything to do with the radio (apart from David of course)?

One wonders why they didn't just call it FM/DAB error.  I used to work with chemists prescriptions a very long time ago and still remember spending six months learning Latin and medical terminology to help decipher the and often used to think that doctors wrote in that way to confuse us common folk.  I have the same suspicion about IT bods on occasion. 

Posted on: 20 September 2016 by hungryhalibut

Pointyheads are not normal people. 

Posted on: 20 September 2016 by Simon-in-Suffolk

Possilby the sub system that creates the error number has no knowledge of the FM/DAB controller - it just knows it has issue with something - and in that particular product it means the FM/DAB interface.. I guess Naim could remap the error names, but perhaps the particular memory used for this is at a premium and if a very rare error it might not be a best use of system resources.... but I agree with Nigel's suggestion about publishing error codes ... many products I know do this..

Simon

Posted on: 20 September 2016 by james n
dayjay posted:
Hungryhalibut posted:

It might be an idea for Naim to put a list of all the error codes in the manual or on the website, with a comment on what they mean and what to do about it. Even our central heating controller manual does this, so it shouldn't be hard. Who'd have thought an F Silicon boot error was anything to do with the radio (apart from David of course)?

One wonders why they didn't just call it FM/DAB error.  I used to work with chemists prescriptions a very long time ago and still remember spending six months learning Latin and medical terminology to help decipher the and often used to think that doctors wrote in that way to confuse us common folk.  I have the same suspicion about IT bods on occasion. 

It depends if the error codes are any use to the user. Apart from a soft / hard reset your unlikely to be able to fix it yourself. As long as Naim understand the error code, that's all you really need. 

Posted on: 20 September 2016 by dayjay

Yes but it's human nature to want to know what's wrong and what it means hence this thread

Posted on: 20 September 2016 by james n

True - but if you don't know your DAB from your DAC will it be any use.. anyway i understand what you mean 

Posted on: 20 September 2016 by Eloise

Too late now... but one thing I always do is take a dated photo of any error code before rebooting any device.

Posted on: 21 September 2016 by Tim F

The silicon chip inside the Qute's head had switched to overload......

Glad it is sorted out.