Completely random tagging on U/S?

The US will do that if it has no internet connection, or perhaps the Allmusic data base was temporarily offline. It happens...

Have you tried looking up the metadata again?

Jan

Same problem again today. Def connected to the internet.

Try ripping a CD that you have previously ripped and where the metadata was correct.

best

David

David - thanks. What would this tell me?

heihei posted:

David - thanks. What would this tell me?

If a CD that previously ripped with good metadata rips again with good metadata then you know the Unitiserve is working properly, connected to the Internet properly and is finding the metadata server ok. If it doesn't rip with good metadata like last time then you know it's not just that your seven new discs are not being recognised somehow.

Apart from that test, I would suggest restarting the Unitiserve and also if you have any way of telling what the US is doing, for example the n-stream app for IOS, then you can see what lookup it is using as it rips.

best

David

I believe the U/S and HDX work in the same general way.
I recently had a couple of CD's in  a row which failed to be correctly recognised or tagged by my HDX. I felt that was unusual and even tried copying a disc onto CD-R to try that. Again it failed and I felt it was really odd, particularly as one disc was a popular, older title, Earth Wind & Fire Greatest Hits wasn't readable and the other, a new release by Beth Hart was totally mis tagged as a completely different artist and album.

A reboot of my HDX corrected the errors and I was able to re-rip both albums successfully and correctly.

I suggest, if you haven't done so, re-boot your U/S.

Tried rebooting it to no avail. Looking more closely during a rip, it goes through AMG, Musicbrainz, DB Online, then finally uses DB local, which I assume means it isn't in fact connected to the internet. Thinking about it, this is the first batch of CDs I've ripped since upgrading my BT router recently. The router is showing the U/S connected, but wonder if this is what is creating the problem. Any ideas??

It sounds as though it isn't connected to the internet. You didn't use the set IP tool to give it a fixed IP address with the previous router, did you?

Almost certainly you are right that it isn't connected to the Internet. So first thing to try is rebooting the router. I am assuming that you can stream disks from the US over your network or do you have a DAC connected directly to the US? If the latter, does Internet radio work?

best

David

Reboot the router then restart the US again.

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David

From memory the U/S was on a static IP address but I can't remember what it was. This was done via the router control rather than Set IP app. Rebooting U/S and router doesn't solve the problem. Internet radio doesn't work so def the U/S not connecting to the internet.

ok so we are nearly there. I wonder whether the IP range of the new router is different to the last and if the US is fixed on the wrong IP range then it won't work. Domestic routers quite often have differing ip ranges. You could try to sort it out but I suggest you should now ting Phil Harris at Naim customer support. I expect with the info you now have, he can sort it.

To give him something to work with you could check what IP address the US thinks it has/wants and what IP the router thinks it has given the US. If they aren't the same, there is your issue.

best

David

As they are both BT routers then suspect they should use the same IP range, and both the router and U/S are showing the same IP address.

Will email Phil in the morning to see what he suggests.