NAIM APP ISSUES

Posted by: Andres Herrera on 09 November 2016

My Naim app does not see my plex server eventhough I can play it direct throught my ND5. Does anyone have any suggestions on how to fix this?

Posted on: 09 November 2016 by Mr Happy

Try reloading the app, restarting the network or compatibility mode on the app. Hopefully one of these suggestions will get you up and running. The other thing that helped my network was fixing the ip addresses in the router. My network has been far more stable since doing this.

Posted on: 09 November 2016 by David Hendon
Andres Herrera posted:

My Naim app does not see my plex server eventhough I can play it direct throught my ND5. Does anyone have any suggestions on how to fix this?

It does depend whether this is a new problem and it all worked fine until now or that you are trying for the first time or that you never got it to work. Which is it?

best

David

Posted on: 14 November 2016 by Andres Herrera

It used to work, but now it it won't show up, I have deleted the App, tried reinstaling it. It also does not work on my ipad.

Posted on: 14 November 2016 by David Hendon

Ok so you know it's not the app or the Apple device. The best bet is that it's a router issue and I suggest that you should turn off your router, your ND5 and your PC your plex server is running on and the restart your router, wait until it has finished starting up then turn on the Plex server device and then your ND5. You could also restart your iPhone/iPad while you are at it.

i am suggesting this because I suspect that your router isn't allowing the app to discover the server for some reason so restarting everything puts you back at square one.

best

David

Posted on: 14 November 2016 by Simon-in-Suffolk

Andres, out of interest did it stop working after the IOS version was upgraded - there have been a couple of updates recently

 

Posted on: 15 November 2016 by Andres Herrera

Ok finally got it to work, but had to do a whole network redo. My setup is as follows. Router (internet provider's) to Airport Time Capsule. I was getting conflicting addresses here! So I had to do network IP reservation and Bind so that it would n longer have these issues. 

Posted on: 15 November 2016 by David Hendon

If what you are saying is that you have two routers cascaded, then I'm surprised it ever worked. Normally you would disable one of the routers, either the ISP provided one or the Time Capsule and then you can let DHCP do its stuff. Reserving addresses etc shouldn't be necessary. But anyway I am glad you sorted it out.

best

David

Posted on: 15 November 2016 by Andres Herrera

I decided to do the reservatios etc, beacause everytime my kids would log into the network wierd things kept happening like dropped signals etc.

 

Posted on: 15 November 2016 by ltaylor

Would it not be better to put the Time Capsule in bridged mode?