Qobuz download

Did you download them as compressed TAR files? If so, you need to unzip them first. If you use the Qobuz desktop they download as standard flacs and you can simply copy them across. Do check the genre first - they are sometimes a bit odd. 

Thanks HH. I didn't. I just downloaded the tracks individually. I'll now download the whole album as the TAR audio file and see if that works.

 Thanks again.

S3 posted:

Thanks HH. I didn't. I just downloaded the tracks individually. I'll now download the whole album as the TAR audio file and see if that works.

 Thanks again.

as HH says best to download as a TAR file and then open, should speed up process

I always download the jpg of the album to and copy this to NAS - but thats me being me

I normally download as the TAR file,  then download this to my C drive to uncompress, when this is done check the meta data as HH says - sometimes in can need changing, once down download to my NAS - using which is your prefered format - I use FLAC and then transcode to WAV using Asset on my NDX

24/96 Elbow downloaded yesterday took about 10 mins start to finish

then backup to seperate hardrive - you can never have enough back up

S3 posted:

The slightly odd thing is that the files are showing in Finder as "documents" rather than flac audio files.

 

 

When you say documents, do you mean that the Mac is not giving them a specific icon as it doesn't recognise them? I don't have any software on my Mac that can play a flac file so I get the same.  Once I put the file in the correct place on my NAS though the Muso sees and plays it fine. 

Ok so I've downloaded the whole album as the TAR file. Copied it to the downloads folder for the Unitiserve along with the JPEG artwork.

To give an example of what a track listing says in the iMac finder: 

"01-01-Interpretes_Divers-Seven_Years-SMRP.flac"

Date modified: Today 10.32

Size: 100.9MB

Kind: Document"

Nothing is showing on the N-serve app as it being available to play through the Unitiserve.

Is there a further step I need to complete to get the album available to listen to?

Many thanks as ever and apologies if these questions seeem really dumb.

Dave

That sounds ok. I suspect you need to force a rescan of the Serve's downloads folder, using the desktop client, or in your case its Mac equivalent. 

For downloading from qobuz I always use a qobuz desktop program (something like hdtracks downloader) . All albums downloaded via this program comes in original size.

ps. I'm  Using MacBook Pro for that 

maybe album must be unzipped before will be able to play. Did you do that?

there is two ways of downloading from qobuz: via qobuz desktop (I think the best option) and the other one when albums comes compressed- I believe.

Yes I believe it unzipped it. I'll download the qobuz desktop application and try again using that. Thanks 

Yes try that one, should be ok. 

I've had a similar fiasco with the 17 album Lou Reed collection from Qobuz. I used Qobuz Desktop to download, bought Metadatics for a tenner to add album names and artwork, and copied them to the US downloads folder. I've done the first 7 albums. One of them (Transformer) is fine. All the others show only the first one or two tracks. The others are there, but are just invisible to the Naim app and N-Serve. Next time I think I'll just buy the CDs and rip them!!

Hmm. I seem to be having the same. The album is downloaded using the Qobuz desktop app. Copied across to the downloads folder of the US but still not showing on the app or on the US.

Slightly frustrated that this can take so long and be so problematic. I understand that this Qobuz outfit nearly went bust last year and I'm starting to get a feel for why! 

Will keep preserving; maybe an idea to reboot the Unitiserve.

Many Thanks all

Try also reset an app, sometimes it helps.  Maybe downloading in other format (wav or aiff) it's worth a try.

Thanks. I downloaded in WAV. I'll reboot!

I've downloaded well over 200 albums from Qobuz in flac, and have had no issues at all. I use the Qubuz desktop. I've found the service to be excellent, and it's not fair to level unitiserve issues at Qobuz. 

Agreed. It's not fair; clearly a combination of my IT incompetence and US idiosyncrasies; not Qobuz. I'm pleased to report that the album is showing after a reboot of both the US and the Naim apps. It sounds wonderful. Still no artwork but I'm sure that can be sorted. 

Thanks for your patience and help. A few lessons learned.

Regards

I've downloaded also many albums in FLAC from Qobuz, without any problems - however, not as many as HH 

Hungryhalibut posted:

I've downloaded well over 200 albums from Qobuz in flac, and have had no issues at all. I use the Qubuz desktop. I've found the service to be excellent, and it's not fair to level unitiserve issues at Qobuz. 

I agree, in so far as this is a US issue, not a Qobuz one. There is a broader issue though. If you bought an LP or CD in a plain brown paper bag with absolutely nothing but a list of tracks written on it, you'd think that was pretty shoddy, and that is pretty much what I got from Qobuz with the Lou Reed download. Qobuz support told me that was all I could expect.