Core music importing

I had trouble today importing files from my USB seagate backup. I installed a new Seagate HDD which I bought intended to have as a mirror copy of my original drive. It got to about 500 files and then froze. I tried to reformat hard drive and start again but it failed to recognise back up, or if it did i got the spinning icon. Gave up and reinstalled original hdd?

Raised towards tech support for you directly as well

Thanks Trevor, I had already email uniti support with details

Cbr600 posted:

guys, I am having trouble importing files, so have emailed Naim support for advise, but as they are now closed over weekend, thought I would post same details here in case I can get a steer from the forum in the interim?

see below details

I have a new uniti core and have a new hard drive installed and configured as per instructions.
The core has 2 folders, namely downloads and music, and the music folder has sub folders MQ, LQ and HQ as per my other Naim HDX.

Can you advise what the difference is between the download folder and the music folder?
Does the system treat the files any differently between the 2 files?

I am trying to import my music from the HDX to the core, but the core fails to transfer the files and just shows the spinning icon.

I have then looked at system on my laptop and tried to copy files from HDX folder MQ to the uniti core MQ folder but the laptop comes up with message saying destination folder access denied.

I have then tried to copy files from HDX folder MQ to the download folder on the core and this appears to work.

Can you advise if this is ok to do, or should I try and solve the issue of importing to music folder?

Regards

Paul

Sent from my iPad

No doubt Phil will intervene to help, but you shouldn't put your HDX MQ files into your Core downloads folder. You should be importing your HDX MQ files into the Core MQ folder using the import music option in Manage Music in the IOS app. When I imported files from my Unitiserve into my Core, I had to first define the US as a music share in the app and then it all worked fine.

best

David

David, if you read my post, you will see that the core won't allow me to do that, hence the query

Cbr600 posted:

David, if you read my post, you will see that the core won't allow me to do that, hence the query

I had read your post and I've just read it again, but I don't think it changes what I would have written in my post.

You will have to get advice from Naim support I think.

best

David

See my post here. This is what I did when I had a similar problem. 

https://forums.naimaudio.com/to...77#69426746254383477

Hi Paul,

Based on my experience with Uniti Core so far here are my suggestions/inputs -

1. Core does not allow any write/copy/delete of files in Music folder. It is completely controllled by UnitivCore for saving the files ripped by core

2. Import functionality imports files in Download folder. It automatically creates folders like MQ/SQ/LQ as needed. You should not create any foldets with those named under Downloads folder. If you are copying your other songs to Download folder do it under some other folders (say I have HighQuality folders to copy my hires downloads)

3. Dont try to copy your other songs in Music folder. 

4. Files from backups should be imported used ng Import feature.

Now not sure whether this behaviour is final/intended as Naim has not documented this and may change in next firmware release.

Hope this helps.

Sourav

Sourav Mazumder posted:

Hi Paul,

Based on my experience with Uniti Core so far here are my suggestions/inputs -

1. Core does not allow any write/copy/delete of files in Music folder. It is completely controllled by UnitivCore for saving the files ripped by core

2. Import functionality imports files in Download folder. It automatically creates folders like MQ/SQ/LQ as needed. You should not create any foldets with those named under Downloads folder. If you are copying your other songs to Download folder do it under some other folders (say I have HighQuality folders to copy my hires downloads)

3. Dont try to copy your other songs in Music folder. 

4. Files from backups should be imported used ng Import feature.

Now not sure whether this behaviour is final/intended as Naim has not documented this and may change in next firmware release.

Hope this helps.

Sourav

This isn't quite right....

Para 1. Is correct, except as per the next sentence.

But if you import files using Import music in the Core, from US or HDX, then they are put into the right folder (eg MQ) in Music, not Downloads.

Everything else that is imported goes into the Downloads folder, but this isn't sub-divided into LQ, MQ and HQ. It's all just a list of album folders in downloads.

But yes you shouldn't, and don't need to, create folders within Downloads, except that WAVs should be in a folder structure which is Artist/Album name/music files and cover artwork - which should be folder.jpg. This last bit is in the online user wizard for downloads that you can find from the product page in the Naim website or from the sticky in the streaming audio room of the Naim Forum.

best

David

David Hendon posted:

Sourav Mazumder posted:

Hi Paul,

Based on my experience with Uniti Core so far here are my suggestions/inputs -

1. Core does not allow any write/copy/delete of files in Music folder. It is completely controllled by UnitivCore for saving the files ripped by core

2. Import functionality imports files in Download folder. It automatically creates folders like MQ/SQ/LQ as needed. You should not create any foldets with those named under Downloads folder. If you are copying your other songs to Download folder do it under some other folders (say I have HighQuality folders to copy my hires downloads)

3. Dont try to copy your other songs in Music folder. 

4. Files from backups should be imported used ng Import feature.

Now not sure whether this behaviour is final/intended as Naim has not documented this and may change in next firmware release.

Hope this helps.

Sourav

This isn't quite right....

Para 1. Is correct, except as per the next sentence.

But if you import files using Import music in the Core, from US or HDX, then they are put into the right folder (eg MQ) in Music, not Downloads.

Everything else that is imported goes into the Downloads folder, but this isn't sub-divided into LQ, MQ and HQ. It's all just a list of album folders in downloads.

But yes you shouldn't, and don't need to, create folders within Downloads, except that WAVs should be in a folder structure which is Artist/Album name/music files and cover artwork - which should be folder.jpg. This last bit is in the online user wizard for downloads that you can find from the product page in the Naim website or from the sticky in the streaming audio room of the Naim Forum.

best

David

Coming to the point - "But if you import files using Import music in the Core, then they are put into the right folder (eg MQ) in Music, not Downloads." - I did not try importing files from HDX or US. I tried importing back the files ripped by Uniti Core itself as below -

1. I ripped a CD using Uniti Core.

2. I copied the folder of the ripped CD in my NAS (Qnap) with a structure MQ->Artist Name->Album Name. I added a folder.jpg to the 'Album Name ' folder. My original intention was to add album art in this way as Uniti Core does not allow me to even add folder.jpg in the ripped album's folder.

3. Then I tried importing this folder using Import feature of Uniti Core. It imported it right but it kept the imported album in Downloads->MQ->Artist Name->Album Name.

Regards,

Sourav

Sourav Mazumder posted:

 

 

 

Coming to the point - "But if you import files using Import music in the Core, then they are put into the right folder (eg MQ) in Music, not Downloads." - I did not try importing files from HDX or US. I tried importing back the files ripped by Uniti Core itself as below -

1. I ripped a CD using Uniti Core.

2. I copied the folder of the ripped CD in my NAS (Qnap) with a structure MQ->Artist Name->Album Name. I added a folder.jpg to the 'Album Name ' folder. My original intention was to add album art in this way as Uniti Core does not allow me to even add folder.jpg in the ripped album's folder.

3. Then I tried importing this folder using Import feature of Uniti Core. It imported it right but it kept the imported album in Downloads->MQ->Artist Name->Album Name.

Regards,

Sourav

If you import files from a NAS then they will go into Downloads rather than music, even if the rips were done in a Naim ripper.  But if you imported a rip from another Core rather than NAS, I imagine the importing Core would treat the rip the same way as it does a US or HDX and put the rips into music/MQ. But what is interesting about your observation above is that the Core has noticed that the rip is from a Core, presumable because of the presence of the Naim metadata file which is added to each folder when a CD is ripped in a Core, and created an MQ folder to put it in, even in downloads. 

There are some odd design or implementation choices here.....

best

David

David Hendon posted:

Sourav Mazumder posted:

 

 

 

Coming to the point - "But if you import files using Import music in the Core, then they are put into the right folder (eg MQ) in Music, not Downloads." - I did not try importing files from HDX or US. I tried importing back the files ripped by Uniti Core itself as below -

1. I ripped a CD using Uniti Core.

2. I copied the folder of the ripped CD in my NAS (Qnap) with a structure MQ->Artist Name->Album Name. I added a folder.jpg to the 'Album Name ' folder. My original intention was to add album art in this way as Uniti Core does not allow me to even add folder.jpg in the ripped album's folder.

3. Then I tried importing this folder using Import feature of Uniti Core. It imported it right but it kept the imported album in Downloads->MQ->Artist Name->Album Name.

Regards,

Sourav

If you import files from a NAS then they will go into Downloads rather than music, even if the rips were done in a Naim ripper.  But if you imported a rip from another Core rather than NAS, I imagine the importing Core would treat the rip the same way as it does a US or HDX and put the rips into music/MQ. But what is interesting about your observation above is that the Core has noticed that the rip is from a Core, presumable because of the presence of the Naim metadata file which is added to each folder when a CD is ripped in a Core, and created an MQ folder to put it in, even in downloads. 

There are some odd design or implementation choices here.....

best

David

That's an interesting point David. I never thought that if I would have directly imported from HDX/Uniti Serve it would have put in Music folder.

Anyway I hope they would provide some decent support for editing the ripped files by Core so that one really does not have to do all these mumbo-jumbo.

Regards,

Sourav

Cbr600 posted:

guys, I am having trouble importing files, so have emailed Naim support for advise, but as they are now closed over weekend, thought I would post same details here in case I can get a steer from the forum in the interim?

see below details

I have a new uniti core and have a new hard drive installed and configured as per instructions.
The core has 2 folders, namely downloads and music, and the music folder has sub folders MQ, LQ and HQ as per my other Naim HDX.

Can you advise what the difference is between the download folder and the music folder?
Does the system treat the files any differently between the 2 files?

I am trying to import my music from the HDX to the core, but the core fails to transfer the files and just shows the spinning icon.

I have then looked at system on my laptop and tried to copy files from HDX folder MQ to the uniti core MQ folder but the laptop comes up with message saying destination folder access denied.

I have then tried to copy files from HDX folder MQ to the download folder on the core and this appears to work.

Can you advise if this is ok to do, or should I try and solve the issue of importing to music folder?

Regards

Paul

Sent from my iPad

Hi Paul,

The "Music" and "Downloads" folders work in exactly the same way as on the existing 2TB servers with the "Downloads" folder being writable from the network and intended for you to copy downloaded music (or music ripped on other programs / systems) into. The "Music" folder is - as was the case on the old servers - only readable from the network (so that other programs / systems can read it) but you can't write to it directly.

When you use the Import function of the Core it checks to see whether it is being pointed at an existing music store or a downloads folder (it checks the folder structure and for the presence of our database files) and if it is importing an old music store then it pulls it into the "Music" folder - otherwise if it's not a Naim Music Store then it pulls it into the "Downloads" folder.

Ideally you should use import to import your existing Music store from your HDX and then it will come into the "Music" folder of your Core ... drop me an email directly and we can work through it if you are still having issues.

Cheers

Phil

Sourav Mazumder posted:

Coming to the point - "But if you import files using Import music in the Core, then they are put into the right folder (eg MQ) in Music, not Downloads." - I did not try importing files from HDX or US. I tried importing back the files ripped by Uniti Core itself as below -

1. I ripped a CD using Uniti Core.

2. I copied the folder of the ripped CD in my NAS (Qnap) with a structure MQ->Artist Name->Album Name. I added a folder.jpg to the 'Album Name ' folder. My original intention was to add album art in this way as Uniti Core does not allow me to even add folder.jpg in the ripped album's folder.

3. Then I tried importing this folder using Import feature of Uniti Core. It imported it right but it kept the imported album in Downloads->MQ->Artist Name->Album Name.

Regards,

Sourav

Hi Sourav,

Unless you're importing from an "old" Music Store then the files will be copied into the Downloads folder ... You can't try to circumvent things by moving music off manually and then importing it back on - Metadata editing (including adding cover art) is due for the next major Core software release (both firmware and app) and should be ready for the end of the month from what I'm told.

Cheers

Phil

David Hendon posted:

If you import files from a NAS then they will go into Downloads rather than music, even if the rips were done in a Naim ripper.  But if you imported a rip from another Core rather than NAS, I imagine the importing Core would treat the rip the same way as it does a US or HDX and put the rips into music/MQ. But what is interesting about your observation above is that the Core has noticed that the rip is from a Core, presumable because of the presence of the Naim metadata file which is added to each folder when a CD is ripped in a Core, and created an MQ folder to put it in, even in downloads. 

There are some odd design or implementation choices here.....

best

David

Hi David,

Not quite correct - if you import an existing Music Store from a NAS then it too will import correctly but it has to be a proper Music Store, not just a collection of files copied off and then manually changed.

Cheers

Phil

Always a pleasure to be corrected by you Phil!

best

David

David Hendon posted:

Always a pleasure to be corrected by you Phil!

best

David

Always intended as a "guiding hand" rather than a barking of orders but I do like to try to make sure that information is correct rather than it running off down some incorrect rabbit hole then becoming part of 'accepted lore'.

Phil

Oh I completely agree and it helps everyone if you point out when what we forum regulars are saying isn't quite accurate.

The point about NAS music stores being handled in the same way as US/HDX music stores is just not something I had thought about, but it obviously has to be like that, especially as a US-SSD for example won't have any of its music internally!

best

David

Phil Harris posted:

Sourav Mazumder posted:

Coming to the point - "But if you import files using Import music in the Core, then they are put into the right folder (eg MQ) in Music, not Downloads." - I did not try importing files from HDX or US. I tried importing back the files ripped by Uniti Core itself as below -

1. I ripped a CD using Uniti Core.

2. I copied the folder of the ripped CD in my NAS (Qnap) with a structure MQ->Artist Name->Album Name. I added a folder.jpg to the 'Album Name ' folder. My original intention was to add album art in this way as Uniti Core does not allow me to even add folder.jpg in the ripped album's folder.

3. Then I tried importing this folder using Import feature of Uniti Core. It imported it right but it kept the imported album in Downloads->MQ->Artist Name->Album Name.

Regards,

Sourav

Hi Sourav,

Unless you're importing from an "old" Music Store then the files will be copied into the Downloads folder ... You can't try to circumvent things by moving music off manually and then importing it back on - Metadata editing (including adding cover art) is due for the next major Core software release (both firmware and app) and should be ready for the end of the month from what I'm told.

Cheers

Phil

 Thanks a lot Phil for the clarification.

I suggest that this part should be documented in the support page, especially specifying that the Import would create a folder structure like MS/LQ/HQ etc when it imports file in Downloads folder. Otherwise user might create a folder structure like that which creates confusion and instability.

I made the mistake of creating my own folder structure of HQ/LQ/MQ in Download folder. So when I tried importing some files from NAS, Core created a folder as "Mq" (as "MQ" was already there), which was not stable (sometimes appearing and some other times not). Then I changed my own folder structure to HighQuality/LowQuality/mediumQuality and it started working absolutely fine next time onwards.

Regards,

Sourav

There's absolutely no problem with creating that MQ/LQ/HQ folder structure (or any other) in the Downloads folder if you wish - it certainly won't cause any instability. You are completely at liberty to use whatever folder structure you want in there and with whatever names you want - Core indexes all the files in the Downloads folder by the file tags so that's what's important to the Core - the actual folder structure is more for your own reference and structuring and we all have different ways that we want to do that.

Cheers

Phil