UnitiCore - Does what it says on the box ..... or not !

Posted by: Red Kite on 20 March 2017

Description.... "Uniti Core is the ultimate fuss-free, no-compromise solution to ripping, storing, cataloguing and playing your entire music collection."

I have had dozens of Naim units over the years and didnt consider changing until recently but it looked as though it would be an easy upgrade for a streaming novice like me, replacing my CDS3 with a UnitiCore and NDS. Well, i have spent more hours on the internet and forums in the last few days than i can remember in a long while.

Basically it is not very good at doing what it is supposed to.

I have ripped a couple of hundred CDs so far. Many dont have the album cover art. Some of them then tell me its a completely different album along with listing all the wrong tracks. However i can then say its not this one, it then presents me with a massive list of others which it isnt ! On a few of the correct albums the odd tracks are just a few random letters. Others come up as the date for the album and track01 etc for the tracks. I have a very small number of CDs that it wouldnt rip, i noticed it was always the last track that was failing so i left it and finally after 50 minutes it finished one of them but i have given up on the others. Has anyone else had this problem, is the CD drive capable of reading all the way to the outer edge of all CDs ?

Apparently i cant edit the infomation..... I see that there will be some sort of update for tags. Will it correct all the errors or will i have to re-rip the affected CDs ? If so, is it worth carrying on until its sorted. And dont get me started about the high output from the NDS with my 252 volume control moving about 15 degrees before its deafening........

Posted on: 22 March 2017 by Timmo1341

2000 CDs ripped, 99.9% success rate, approx. 10% needed slight tweaking via N-Serve (either on iMac or iPad) to correct artwork issues or perform my own numbering system to get correct chronology of artists' discs. As a one stop so-simple solution to ripping and storage, the UnitiServe is almost faultless. Downloads are a little more time consuming to sort, but so far have about 500 comfortably nestled on the US, no issues.

All MQ folder contents effortlessly backed up to NAS every night - I take care of the Download folder contents manually every week or so.

As the US is the only source I have for my three Naim streamers I can't comment on how good it's SQ is, except to my ears what it produces sounds stunning!

Unless you're desperate to have a removable hard drive, why don't all you dissatisfied Core customers consider picking up a 2TB UnitiServe and live a stress free, happy existence?!

Everything I've read on this forum makes it almost certain I will not be swapping from the US to the Core.

Tim

Posted on: 22 March 2017 by Mr Underhill

Had a coffee with my dealer today with the intention of borrowing one of these .....but, unlike the NS01, HDX and UnitiServe this doesn't run a webserver, so you HAVE to use iOS/Android; end of discussion, shame.

M

Posted on: 22 March 2017 by audio1946

these threads inform buyers about the use of new products performance   so that is good

Posted on: 22 March 2017 by nbpf
Mr Underhill posted:

Had a coffee with my dealer today with the intention of borrowing one of these .....but, unlike the NS01, HDX and UnitiServe this doesn't run a webserver, so you HAVE to use iOS/Android; end of discussion, shame.

M

Too bad! Does your dealer know whether this is a conscious design choice or just a missing functionality? Is a web interface going to be implemented later like metadata editing functionalities?

Posted on: 22 March 2017 by nbpf
Jan-Erik Nordoen posted:

No, the Macbook was running from its battery.

Thanks!

Posted on: 22 March 2017 by hungryhalibut

When I had a unitiserve I did all the editing of metadata from an iPad and it was really easy. I managed to get 2,000 albums correct, the main thing that I chose to alter being genre. As buyers of the Core will be running it from an app it seems entirely sensible to do everything from the said app. 

Posted on: 22 March 2017 by Cbr600
Timmo1341 posted:

2000 CDs ripped, 99.9% success rate, approx. 10% needed slight tweaking via N-Serve (either on iMac or iPad) to correct artwork issues or perform my own numbering system to get correct chronology of artists' discs. As a one stop so-simple solution to ripping and storage, the UnitiServe is almost faultless. Downloads are a little more time consuming to sort, but so far have about 500 comfortably nestled on the US, no issues.

All MQ folder contents effortlessly backed up to NAS every night - I take care of the Download folder contents manually every week or so.

As the US is the only source I have for my three Naim streamers I can't comment on how good it's SQ is, except to my ears what it produces sounds stunning!

Unless you're desperate to have a removable hard drive, why don't all you dissatisfied Core customers consider picking up a 2TB UnitiServe and live a stress free, happy existence?!

Everything I've read on this forum makes it almost certain I will not be swapping from the US to the Core.

Tim

Tim, your idea is one option, but depends on size of music library.

i already have a 2Tb HDX, but alas I have 10Tb of music data, hence the core with a 10Tb hdd, and retaining the nas drives as secure back up

Posted on: 22 March 2017 by Mr Underhill
nbpf posted:
Mr Underhill posted:

Had a coffee with my dealer today with the intention of borrowing one of these .....but, unlike the NS01, HDX and UnitiServe this doesn't run a webserver, so you HAVE to use iOS/Android; end of discussion, shame.

M

Too bad! Does your dealer know whether this is a conscious design choice or just a missing functionality? Is a web interface going to be implemented later like metadata editing functionalities?

I just took it as deliberate design as they would have had to actively change their current server functional spec. Hope our posts may make them reconsider, in the meanwhile I will explore other avenues.

M

Posted on: 22 March 2017 by French Rooster
Phil Harris posted:
Cbr600 posted:

I think that there are so many users experiencing these problems with metadata that there has to be a recognition that there is a fundamental issue to be resolved.

Hi,

At the moment there is no metadata editing - this is expected to be released early-to-mid April as far as I am informed here.

User edits on imported "old" music stores will also be restored at the same time.  

Cbr600 posted:

a worry for me, based on comments above, is that many of the CD's I have imported from a nas drive (that were ripped on the HDX, have now gone into the core data storage with nonsense or blank metadata. Now these were not ripped on the core but we're done on the HDX. Above comments suggest this data may not be editable in the app.

Anything that was on an old store that was imported will be editable within the app - anything that is "downloaded" will not. Just as it was on your HDX.

Cbr600 posted:

the other question in the original listing asks if updated software will automatically correct these errors, or require re ripping if CD's. I don't believe this has been answered, but am interested as my listing on the core is not at over 8000 albums, imported and maybe around 100 with missing/wrong metadata

You can use the editing functionality to do new lookups on an albums that were previously ripped on the Core (or on your HDX that were then imported into the Core)

Best

Phil

even there is some problems with metadata, i am interested by the core. Can you tell me what hdd drive or ssd was put inside the core in a recent naim statement show, in association with an nds as first source ?   naim recommends seagate hdd or samsung evo ssd. Do you think the samsung can be better than seagate for sound quality with the core?  thanks in advance 

Posted on: 23 March 2017 by Phil Harris
Keler Pierre posted:

even there is some problems with metadata, i am interested by the core. Can you tell me what hdd drive or ssd was put inside the core in a recent naim statement show, in association with an nds as first source ?   naim recommends seagate hdd or samsung evo ssd. Do you think the samsung can be better than seagate for sound quality with the core?  thanks in advance 

If all goes to plan then metadata editing will be available shortly so that should resolve that issue.

Any units that have been prepped by us to go out to shows would have 2TB Seagate Pipeline / Video drives in them as that's what we have done most of our testing with and what we recommend.

Best

Phil

Posted on: 23 March 2017 by Mr Underhill

Phil,

Any idea if there is any intention of developing a web GUI for the uniticore?

Thx,

M

Posted on: 23 March 2017 by Phil Harris
Ravenswood10 posted:

<<SNIP>>

No doubt Phil is looking forward to a cool dark room somewhere

Sometimes that does seem like a nice option...

The reality is that the Core is a new product and it is expected that it will be evolved over its lifetime so functionality will be added as it moves forward and obviously there are also roadmaps internally for where the Core functionality is intended to head.

Active discussion on here is good and I really have no problem with that at all but be aware that I can't just wave my magic fairy wand and make things happen - I wish I could - but *ALL* feedback is most definitely very much appreciated and taken note of .

Now, although I do understand that it is easy to post up on here in the forums, we don't monitor everything that is posted so the best way to get feedback back to us (whether that's for issues that you are having or for functionality requests) is to get hold of us directly then I can make sure that your request gets fed into the functionality requests setup we have here and then it gets through to the software guys at their regular dev meetings.

Core's been out since December last year (which is when we started shipping) and we know that there are a lot of units out there because we see the product registrations come through. Most of those units are working away happily and we never hear from them.

Yes, there is obviously discussion up here from people with issues with their Cores (and we do get issues reported directly back to us of course) but it is a very small number of users in comparison to the number of units actually in use out in the field. That doesn't mean that I/we don't take those problems seriously - quite the opposite - but it does mean that for those people that are having issues we need to be able to work through those issues with the individuals to identify what the causes of their issues are so we do need them to talk to us to move their problems forward.

This is why I ask that if someone is having problems then they contact us directly rather than just post up on here (often in the middle of an existing thread), assume that we'll see their specific report and fix something that we haven't seen occur either back here at Naim towers or with the Beta test group.

Best

Phil

Posted on: 23 March 2017 by Phil Harris
Mr Underhill posted:

Phil,

Any idea if there is any intention of developing a web GUI for the uniticore?

Thx,

M

At this time a customer accessible web GUI is not planned.

Best

Phil

Posted on: 23 March 2017 by Phil Harris
Red Kite posted:

Thanks Phil, Is there a chance you can update so we can insert our own cover photo if you publish the resolution/size/file format required ?

I'm not sure what you mean by this? Update what? I believe that you can search for alternative cover art and add that and I believe that you would be able to use images from your photos album for this if that is what you mean?

Best

Phil

Posted on: 23 March 2017 by Mr Underhill
Phil Harris posted:
Mr Underhill posted:

Phil,

Any idea if there is any intention of developing a web GUI for the uniticore?

Thx,

M

At this time a customer accessible web GUI is not planned.

Best

Phil

Thx for confirming, even if it is not the answer I would prefer.

Posted on: 23 March 2017 by jon h

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

Posted on: 23 March 2017 by Phil Harris
jon honeyball posted:

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

*chuckle* Being ultra ultra pedantic it's not a GUI if it doesn't give a user interface that is graphical.

Phil

Posted on: 23 March 2017 by nbpf
jon honeyball posted:

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

It would make little sense installing and running a web server only to provide customers with a black page. Perhaps worth trying some plausible URLs?

Posted on: 23 March 2017 by Phil Harris
nbpf posted:
jon honeyball posted:

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

It would make little sense installing and running a web server only to provide customers with a black page. Perhaps worth trying some plausible URLs?

There are various settings that we can change and debug that we can pull from the core by sending commands to that page - there isn't a GUI behind it.

Cheers

Phil 

Posted on: 23 March 2017 by nbpf
Phil Harris posted:
jon honeyball posted:

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

*chuckle* Being ultra ultra pedantic it's not a GUI if it doesn't give a user interface that is graphical.

Phil

But but but, wait a moment! A black page seems quite graphical to me. Perhaps it's the interface bit that is missing? Or perhaps the user? Is it perhaps an interface for non-users? Or for super users? Best, nbpf 

Posted on: 23 March 2017 by nbpf
Phil Harris posted:
nbpf posted:
jon honeyball posted:

Being ultra pedantic, there is a customer accessible web gui in place. It just returns a title of Naim and a black page. 

It would make little sense installing and running a web server only to provide customers with a black page. Perhaps worth trying some plausible URLs?

There are various settings that we can change and debug that we can pull from the core by sending commands to that page - there isn't a GUI behind it.

Cheers

Phil 

Ah, cool. Thanks, nbpf

Posted on: 23 March 2017 by Ian Brown

My experience with the Core has been great.  It was easy to set up and plays beautifully.  I have loaded 117 albums to date and 2 are messed-up, but they are somewhat obscure jazz titles. Another 5 don't have album art.  I don't think it's the end of the world and with the new app coming in a month it should all be sorted.  Lots of angst filled posts in this thread (and from some who don't own a Core?).   I'm very happy with my Core.  I loathe playing with computers and this was perfect solution for me.  

Posted on: 23 March 2017 by Red Kite
Phil Harris posted:
Red Kite posted:

Thanks Phil, Is there a chance you can update so we can insert our own cover photo if you publish the resolution/size/file format required ?

I'm not sure what you mean by this? Update what? I believe that you can search for alternative cover art and add that and I believe that you would be able to use images from your photos album for this if that is what you mean?

Best

Phil

Yes, i didnt know you could do that, is it through the app as it wont allow me to put a .jpg in the music folder ?

Posted on: 23 March 2017 by Phil Harris
Red Kite posted:
Phil Harris posted:
Red Kite posted:

Thanks Phil, Is there a chance you can update so we can insert our own cover photo if you publish the resolution/size/file format required ?

I'm not sure what you mean by this? Update what? I believe that you can search for alternative cover art and add that and I believe that you would be able to use images from your photos album for this if that is what you mean?

Best

Phil

Yes, i didnt know you could do that, is it through the app as it wont allow me to put a .jpg in the music folder ?

Yes ... once the metadata editing is implemented then you will be able to update cover art for ripped CDs.

Cheers

Phil

Posted on: 23 March 2017 by Red Kite

Excellent, Ta