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When you have a problem ... have you tried selecting iRadio via the remote, if it says no connection press "Ok / List" on the remote to get the Naim to reconnect to the network.

hello veronica

ive passed this up to technical support to review (phil harris). he should be able to advise. 

Trevor

Veronica, you appear to be replying by starting new threads instead of replying on the actual thread.  I can't move them over so will paste your replies here:

Yes tried the Internet radio but no connection did it from the front panel, the NDX is telling me it is connected to the Internet, but no Radio.

Thanks very much Trevor much appreciated.

Ok thanks.

Thanks Trevor much appriciated.

Veronica Weir posted:

Thanks for all replies I have tried deleting the app as well I will shut down the switches as well tomorrow. This problem is on going that's why I am reinstating my CD player am fed up with the unreliability of it all. 

Hi Veronica,

Can you drop me an email directly? My email address is support@naimaudio.com

It sounds like your NDX itself doesn't have a valid network connection from what is in this thread so we need to work that through and once the NDX is working correctly from its remote / front panel then we should be in a better place for your app to work but if the NDX isn't connected to your network correctly then the app won't find it.

Best

Phil Harris