Atom - DELAYED AGAIN?!?!

Posted by: L_H on 18 May 2017

Having 2 x Atom's on order I was frustrated to learn today the the Atom's are delayed until June now. "Software" is the reason given yet the dealers, (I spoke to 3 today) appear to be out of the loop.  Does anyone have a valid answer? How badly wrong can anyone get a product launch date without commenting and keeping loyal customers informed? I would also like a Star but no-one appears to know when that will be released!

Posted on: 06 June 2017 by Jan-Erik Nordoen
Christine posted:
> I've been buying Naim product for over 100 years now <

Aha, the secret to a long life

Posted on: 06 June 2017 by James T

From what I heard at the Acoustica show in Chester in March (driving Dynaudio Emit 20s), it's definitely going to be worth the wait. Absolutely brilliant piece of kit.

Posted on: 07 June 2017 by L_H

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

Posted on: 07 June 2017 by Gazza

I was in my dealer this morning he said he would ring as soon as he can demo, It did not sound as if it was next week

Posted on: 07 June 2017 by Tastiehastie77
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

If this is true....I'm officially giving up??

Posted on: 07 June 2017 by Eoink

I spoke to my dealet earlier inthe week when they rang to say my PLLs had arrived. They'd had their rep in last week and had confirmation that the Atom and Nova were coming soon, they were prepared to offer me a date for an Atom demo earlier than the slot I currently have booked in, which is 17th July.

Posted on: 07 June 2017 by Richard Dane
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

I have no idea Lord Hillier, I'm not based at the factory and not privy to factory delivery schedules with their various dealers.  Did the dealers quote that estimated delivery for an order placed today?  You best course of action is to keep in close contact with the dealer with whom you placed your order. Naim will no doubt post here on the applicable thread as soon as units begin to ship out.

Posted on: 07 June 2017 by L_H
Tastiehastie77 posted:
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

If this is true....I'm officially giving up??

It is. 2 of them sited the Apple Play 2 element, the other licensing delays. I honestly don't know what to think of it all now. Hoping Naim can clarify.

Posted on: 07 June 2017 by L_H
Richard Dane posted:
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

I have no idea Lord Hillier, I'm not based at the factory and not privy to factory delivery schedules with their various dealers.  Did the dealers quote that estimated delivery for an order placed today?  You best course of action is to keep in close contact with the dealer with whom you placed your order. Naim will no doubt post here on the applicable thread as soon as units begin to ship out.

My dealer, who I've has an order on with since the early new year, he's an independent and two national (well various branches), all the same. "Unlikely to get allocation of orders placed now".

 

 

Posted on: 07 June 2017 by Eoink
Trevor Wilson posted:

Hi all

for the purpose of clarity, the announcement from Apple yesterday has had no impact or correlation to the New Uniti range development timing and delivery. Airplay 2 is a separate feature for update at a later point in line with Apple release.

Trevor

Lord Hillier, Trevor Wilson responded on the Airplay 2 question yesterday, it's very clear, and it doesn't get more official than that.

Posted on: 07 June 2017 by ssmith
Eoink posted:
Trevor Wilson posted:

Hi all

for the purpose of clarity, the announcement from Apple yesterday has had no impact or correlation to the New Uniti range development timing and delivery. Airplay 2 is a separate feature for update at a later point in line with Apple release.

Trevor

Lord Hillier, Trevor Wilson responded on the Airplay 2 question yesterday, it's very clear, and it doesn't get more official than that.

To be fair I don't think it's clear, the official timeframe is release next week. Trevor's answer is vague enough to not be beholden to that time frame, ie no date referenced, I hope I'm wrong.

Posted on: 07 June 2017 by Richard Dane
Lord_HIllier posted:
Tastiehastie77 posted:
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

If this is true....I'm officially giving up??

It is. 2 of them sited the Apple Play 2 element, the other licensing delays. I honestly don't know what to think of it all now. Hoping Naim can clarify.

Lord Hillier, I'm not sure why they would cite Airplay 2 - Trevor posted on this yesterday and made clear that Airplay 2 is something coming in future and has no bearing on the timing of current new Uniti deliveries.

Posted on: 07 June 2017 by ssmith
Richard Dane posted:
Lord_HIllier posted:
Tastiehastie77 posted:
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

If this is true....I'm officially giving up??

It is. 2 of them sited the Apple Play 2 element, the other licensing delays. I honestly don't know what to think of it all now. Hoping Naim can clarify.

Lord Hillier, I'm not sure why they would cite Airplay 2 - Trevor posted on this yesterday and made clear that Airplay 2 is something coming in future and has no bearing on the timing of current new Uniti deliveries.

I think we have ended up in the same situation as before, lots of rumours, a week before release and awaiting the uniti update thread being updated. 

Posted on: 07 June 2017 by Eoink
ssmith posted:
Eoink posted:
Trevor Wilson posted:

Hi all

for the purpose of clarity, the announcement from Apple yesterday has had no impact or correlation to the New Uniti range development timing and delivery. Airplay 2 is a separate feature for update at a later point in line with Apple release.

Trevor

Lord Hillier, Trevor Wilson responded on the Airplay 2 question yesterday, it's very clear, and it doesn't get more official than that.

To be fair I don't think it's clear, the official timeframe is release next week. Trevor's answer is vague enough to not be beholden to that time frame, ie no date referenced, I hope I'm wrong.

I think there are two questions.

i) Is it in slip again? There I don't believe we have clarity, unless of course it does ship next week in which case there was no need to update.

ii) Are the previous slips and the possible one Lord H has been told of related to the Airplay 2 announcement, there I think Trevor's reply is unambiguous " no impact or correlation to the New Uniti range development timing and delivery".

 

Posted on: 07 June 2017 by L_H

All valid points - thank you for those thoughts. It wouldn't be the first time the dealers do not have all of the information, however, to be fair to them they are often passing on alleged information from the Reps. What was interesting was one dealer referred to an e-mail received from Naim. The truth is somewhere within this, hence asking Richard Dane if there is an update, It will be two weeks this Friday since the last, (that I can see), one thing that is certain in my mind is that the Atom will not be available at the back end of next week as suggested. As for other models, we know that they are still moving targets.

I think that many would appreciate an update soon.

Posted on: 07 June 2017 by L_H
Richard Dane posted:
Lord_HIllier posted:
Tastiehastie77 posted:
Lord_HIllier posted:

Richard (Dane), can you give us some clarity please around the Atom. Is there an update please? The dealers that I have spoken to (3 in the Midlands), are suggesting end of July to Mid August now, is there any substance in that?

Best

LH.

If this is true....I'm officially giving up??

It is. 2 of them sited the Apple Play 2 element, the other licensing delays. I honestly don't know what to think of it all now. Hoping Naim can clarify.

Lord Hillier, I'm not sure why they would cite Airplay 2 - Trevor posted on this yesterday and made clear that Airplay 2 is something coming in future and has no bearing on the timing of current new Uniti deliveries.

Thanks for the reply Richard. The way I read it is that there is therefore confusion in the channel, anecdotal conversational rumour or perception, or, it's tactical to shift the requirement to another vendor? Who knows.

Posted on: 07 June 2017 by Klout10

For what it's worth: my dealer confirmed today that my Uniti Atom will be available in two weeks ... 

Posted on: 07 June 2017 by S3

I will be relieved when you all get your Atoms. I'm not ordering one but I feel stressed just reading this. Hope it arrives soon and that it's worth the wait....

Posted on: 07 June 2017 by ken c
S3 posted:

I will be relieved when you all get your Atoms. I'm not ordering one but I feel stressed just reading this. Hope it arrives soon and that it's worth the wait....

same here ...

enjoy

ken

Posted on: 07 June 2017 by CSI_Basel

Is the soap opera going to end now....Damn I was looking forward to season 2 titled 'Where's my Nova' 

Posted on: 07 June 2017 by Christine

There seems to be a lot of people split over the Atom

Posted on: 07 June 2017 by ssmith
Christine posted:

There seems to be a lot of people split over the Atom

In what way?

Posted on: 07 June 2017 by Tastiehastie77
ssmith posted:
Christine posted:

There seems to be a lot of people split over the Atom

In what way?

It doesn't take Einstein! ��

Posted on: 07 June 2017 by Simon-in-Suffolk
Christine posted:

There seems to be a lot of people split over the Atom

The whole issue is quite explosive

Posted on: 07 June 2017 by S3

Certainly the negative energy created is dramatic.