I have a recent HDX issue. Overnight the display, front panel open/ close & power on/off stby. soft buttons are not lite up. However the Naim green logo on the front is on.
tried the main switch off/on twice no joy. N-serve app. on my IPad can't find the HDX.
I had the HDD replaced 2 years ago to a 2TB version after the original one failed. Worked a treat. From then until today. Only unusual use of the unit was the last 3 weeks it was played every day sometimes 24 h straight to run in speakers. No issues then, and we ripped 5 cds last night with the only issues it would not show the ripping monitor page until I went out and back in via the remote.
I think either the 2tb hdd has failed again, or something else.
any ideas ?
Posted on: 31 May 2017 by Adam Zielinski
Has a re-start (ie controlled shutdown and power-up) helped? It may not necessarily be a main hard-drive as such but errors in a Flash memory.
If it behaves the same, once you've restared it, then it's better it goes to a NAIM spa.
Posted on: 01 June 2017 by crackie
Can't do anything but turn off/on via the back main switch. Did that 6 or so times - no good.
Its now at my local Naim repairer agent. I'll report back when/if it can be fixed. Although when I describe the fault he suggested it may be a power supply issue.
I hope so as this may be less expensive then a hdd replacement. From past faults when a hdd goes a "please wait" fault starts first and it slowly degrades to a complete shut down. This one was almost instant, last night was working fine this morning a complete no go from my above description. And after a quick forum search, not any similar faults as mine are left listed as topics.
Posted on: 01 June 2017 by crackie
Hi Richard, thanks for the suggestion. But I am using the HDX as a "transport " only, via a DC 1 cable to n-DAc and 555ps to the n-dac.
Posted on: 01 June 2017 by John Bailey
Looks like failure of the switched mode power supply which powers all the non-analogue circuitry.
Happened to mine. The part was under warranty so I just picked up the tab for the labour.
Posted on: 01 June 2017 by crackie
Will do Richard, if the tech. calls I'll advise the burndy re-plug check if he can't find the fault.
Yeah John, that's the advice from the tech. as well, power supply fault very likely. Hope the cost is not too savage......
