Tracks will only play one at a time

Posted by: JohnL on 03 June 2017

Hi all,

My NDX was recently returned to Naim for some repair work (constantly showing Fault 28). This is now back with me showing a different identity number on the iPad which I assume is a result of the work done at the factory. The problem I appear to be having is that, whilst the app sees all my albums, when I open one to play, it will only play one track, so for instance, at the end of track 1, the album stops until I physically press track 2 to play. There is a band across the bottom of the screen showing "UPNP" with the play/pause/rewind icons but this does nothing. Also, all tracks are no longer showing on certain albums. I have tried deleting and reinstalling the app but to no avail. Maybe something in settings but I am having no success. I rip with Db poweramp to a QNAP 212 using Twonky. Any help would be greatly appreciated.

Cheers

John

Posted on: 03 June 2017 by Bert Schurink

These type of problems when normally happening with running streamers can be fixed by taken the streamer of the electricity. But I assume you have already done this, and your box is just back. So I think you need to contact Naim again.

Posted on: 03 June 2017 by ChrisSU

Clearing the UPnP cache on the app might help, along with a restart of the streamer, just in case the cache still stores anything from the old streamer.

Posted on: 04 June 2017 by JohnL

Thanks for your help guys, the switch on and off did the trick, tracks now following on. Chrissu, I can't find the clear UPNP on the app, I can only find clear image cache (some albums are still not showing all tracks). Any advice much appreciated.

many thanks

John

Posted on: 04 June 2017 by hungryhalibut

Settings, input settings, upnp, clear upnp cache.

Posted on: 04 June 2017 by JohnL

Cheers HH

john