Disappearing Alerts

Posted by: Paper Plane on 25 July 2017

Last time I looked there were 160+ but now it says 10.

Where did they all go?

steve

Posted on: 25 July 2017 by TOBYJUG

My alerts have gone bonkers. Was only just the odd ones showing someone else showing an interest in something I had committed. Now it shows everything what everyone has posted since I last logged in.

Posted on: 25 July 2017 by Mike-B

Not seeing nuffink,  we should compare notes on what we have ticked/checked in profiles

Posted on: 25 July 2017 by Erich

I only have a few alerts (about 20) and 4 correspond to R Dane's activity. I follow R D but never before received alerts when he posted. I'm sure it's not all his  activity in the forum.

Posted on: 25 July 2017 by Erich

In my profile, notification settings,   e-mail and alerts are checked and then in miscellaneous, suspend e-mails is also checked, then is ok to receive alerts when RD posts, but this never happened before. But I can't belive RD posted only 4 times since July 18th.

Posted on: 25 July 2017 by Hook

Have gotten about ten spurious alerts in the last day or two - no pattern at all.

Posted on: 25 July 2017 by Stevee_S

I've had 17 alerts from overnight to this morning, they are alerts for topics that I'm following, this hasn't happened before. These previously came as e-mail, now they come as e-mail and alerts in my forum profile. 

Posted on: 25 July 2017 by Simon-in-Suffolk
TOBYJUG posted:

My alerts have gone bonkers. Was only just the odd ones showing someone else showing an interest in something I had committed. Now it shows everything what everyone has posted since I last logged in.

Me too, logged in just now and 179 alerts since yesterday evening.....before it was occasionally one or two mainly from people who had liked a post of mine.. totally unusable and irrelevant now.

Posted on: 26 July 2017 by hungryhalibut

I have everything switched off and get nothing, which seems the perfect scenario. 

Posted on: 26 July 2017 by JamieWednesday

Something has been changed in settings without our knowledge.

I went through and unticked a box about emails/notifications after trying unticking a few others without seeing a change. Seems fine now.

Would have been nice to let us know...

Posted on: 26 July 2017 by Mike-B

Up t this morning I had not received any alerts,  but as I have a lot of boxes unticked I guess one of those is the one.    I think Nigel's solution is the most elegant  .............  everything switched off,  is the perfect scenario.         Hoopla need to understand us ol' grumpy's don't need this stuff, it does not need to be a variant of TwitterFace.

Posted on: 26 July 2017 by Richard Dane

For some reason, Hoop la have made a change to the how the back end of the alert system works, this having taken place in the past 48 hours.  Supposedly, member alert settings etc.. remain unchanged, but on this evidence I would suggest members double check to be sure.  Hopefully it's just a glitch that has been prompted by the changeover and normal service is now resumed, but please do check if you are getting spurious alerts.  Thanks.

Posted on: 26 July 2017 by TOBYJUG

No, still bonkers. 

Posted on: 26 July 2017 by Richard Dane

It's worth going through the primary notification settings in your notification settings in your profile.  In particular make sure the box at the top about being notified about replies to topics you are following is not checked - unless you specifically want it to be so.

Posted on: 26 July 2017 by Adam Zielinski

Richard - I also have the same problem. And I don't really understand where the setting you're referring to is. Could you possibly post a screenshot?

Posted on: 26 July 2017 by TOBYJUG

I am having a Deja Vu of following the online instructions to set up the Unitiserve again.   

Posted on: 26 July 2017 by Mulberry

Things seem to be alright for me. About half of the boxes are unchecked in my profile and the two alerts I have are for checked ones.

Posted on: 26 July 2017 by Richard Dane

Go to Notifications in Profile settings.  There you will find a tab for Settings and a tab for Primary Notifications - you need to check through both.

Posted on: 31 July 2017 by Allante93
Richard Dane posted:

Go to Notifications in Profile settings.  There you will find a tab for Settings and a tab for Primary Notifications - you need to check through both.

Getting alerts, as recent as 6 minutes ago, just not getting those individuals who have liked my replies!

I just liked MDS, tonym, and Tabby Cat, it is very nice to realize those individuals, who share your views!

I'll keep plugging away!

Allante93!

PS. This thread could be posted on Hi Fi Corner, since it impacts all topics!

Posted on: 31 July 2017 by Richard Dane

Allante, go back and double check through your settings and primary notifications.  You can disable all alerts if you wish.

It's in the Padded Cell because it's not a topic about either music, hifi, streaming or home theatre.

Posted on: 31 July 2017 by Allante93
Richard Dane posted:

Allante, go back and double check through your settings and primary notifications.  You can disable all alerts if you wish.

It's in the Padded Cell because it's not a topic about either music, hifi, streaming or home theatre.

I will go back and double check!

Of course, I wouldn't want to disable all alerts!

I just got your alert 3 minutes ago!

I'm just puzzled why I'm not getting my liked replies, like I was getting in the past!

Innocent, tonym, Tabby Cat etc...

That's what a Forum is all about, The Camaraderie!

If others are having problems with Disappearing Alerts I will direct them to the Padded Cell!

The Hi Fi Corner, is the Cash Cow! 

And I Love it!

Thanks for clearing that up!

Allante93!

PS. BTW

Just liked your Reply on this topic, did you get it???

{Allante93, just liked your reply.}

I'm probably doing something stupid, I'll keep plugging away!

Thanks Richard!

Posted on: 31 July 2017 by Richard Dane

No, I didn't get your "like" and it's not showing on the thread.  Strange because I'm getting them from others (honest . I can't get into your personal profile settings so it's hard for me to take a look and see whether there's a checked or unchecked box that's causing the problem.

Posted on: 31 July 2017 by MDS
Allante93 posted:
Richard Dane posted:

Allante, go back and double check through your settings and primary notifications.  You can disable all alerts if you wish.

It's in the Padded Cell because it's not a topic about either music, hifi, streaming or home theatre.

I will go back and double check!

Of course, I wouldn't want to disable all alerts!

I just got your alert 3 minutes ago!

I'm just puzzled why I'm not getting my liked replies, like I was getting in the past!

Innocent, tonym, Tabby Cat etc...

That's what a Forum is all about, The Camaraderie!

If others are having problems with Disappearing Alerts I will direct them to the Padded Cell!

The Hi Fi Corner, is the Cash Cow! 

And I Love it!

Thanks for clearing that up!

Allante93!

PS. BTW

Just liked your Reply on this topic, did you get it???

{Allante93, just liked your reply.}

I'm probably doing something stupid, I'll keep plugging away!

Thanks Richard!

I haven't seen your recent 'like' either, Allante93 

Posted on: 31 July 2017 by Tony2011

Once you change the settings, only new ones from then on will be shown. It's not backdated from the last app update changes.

Posted on: 31 July 2017 by Allante93

Thanks MDS & &Tonym!

Just got it MDS!

I may not be the brightest kid on the Block!

But!

Back to Normal!

Allante93!

PS. Disable all alerts!

No way!

Thanks Gents!

Posted on: 31 July 2017 by MDS

Got your 'likes' that time, Allante93