Does a Unitiserve do what a NAS does?

Posted by: ray sheldon on 28 August 2017

All,

I have a US that works very well with my NDX. I have bought a muso thats set up I believe. It plays Tidal and iradio as it should.

It shows my music library in the US via the Naim app on my tablet, unfortunately there is  no sound?

 

Posted on: 28 August 2017 by David Hendon

You have to use the app that is controlling the muso. Select the muso, then select upnp, then navigate to the album you want. Now it will play.

I don't know whether your NDX is hard wired to your Unitiserve, but if so then you may be using the N-serve app to play music from your US. But you can't use that app to control music streamed to a muso (nor streamed to an NDX come to that)!

best

David

Posted on: 28 August 2017 by ray sheldon

David,

The NDX and US are connected to a network switch which in turn is connected to the router, so that's all how it should be. My TV is wired to the router and plays from the US with no trouble(which thinking about it, answers my question....Obviously the US is acting as a NAS).

When using the Muso, I am launching the app. This see's both the NDX and Muso.

I'm selecting Muso, selecting UPNP, this then brings up my CD library ripped in WAV. when I select an album, artist or play lists,  it shows it all fine. When I click play, it shows as added, the display on the muso shows UPNP as the input but there's no sound and shows 'no track playing'

 

Best

Ray.

 

 

 

Posted on: 28 August 2017 by ray sheldon

And obviously I'm attempting to play music on the muso from the US over WiFi.  Perhaps you can't do that? 

Which makes it rather pointless really as the whole idea is to be able to listen to my stored music upstairs.  

Posted on: 28 August 2017 by David Hendon

It works fine on wifi. I'm not sure you get the full fat high res if you use wifi, but it does work. I just played a 24 bit 192 kHz album on my Qb which is wifi connected.

I do remember a bug in earlier versions of the app where you had to navigate back in the app and select the server (the US in this case) and then navigate forward again to what you want to play. Might be worth trying that because maybe for whatever reason it can't find the music files....

best

David

Posted on: 28 August 2017 by ray sheldon

David, I've done all that. Perhaps there's a setting that needs changing in the US. Looks like an email to Naim support if some genius on the forum doesn't know the answer. Thanks.

 

Posted on: 28 August 2017 by hungryhalibut

Are you trying to multiroom a high res album? If so, you cannot play high res albums on two streamers in sync, but standard definition is fine. 

Posted on: 28 August 2017 by ray sheldon

No, not at all. Only got WAV on the US 

Posted on: 28 August 2017 by David Hendon

No there isn't a setting in the US that needs changing! Can you still play music by upnp on your NDX? No doubt you have tried killing and restarting the app? Another thing to try would be to move your muso much nearer the router so it's getting a stonking great wifi signal. On my Qb I see I have "tap for options" ticked in the Qb settings. Have you played with that in your muso?

best

David

Posted on: 28 August 2017 by hungryhalibut
ray sheldon posted:

No, not at all. Only got WAV on the US 

WAV or FLAC is irrelevant. I was simply asking if you are trying to multiroom high def files - ie. 24 bit. 

Posted on: 28 August 2017 by David Hendon

I think he's just trying to get it to play anything by Upnp! Not multiroom.

best

David

Posted on: 28 August 2017 by ray sheldon

Oh, I thought I'd you were steaming a hires file it would be FLAC as any downloads would be in FLAC. Hence my reply that I'm only moving wav.

Posted on: 28 August 2017 by ray sheldon

David,

NDX working fine.  Although I have noticed that I have to have both multiroom and upnp set to on, on the NDX. As it is on the muso.

Personally I don't know the difference  between the 2. And yes, tap for options is on. 

Posted on: 28 August 2017 by ray sheldon

Also David, muso currently downstairs during set up. Feet from router.

Posted on: 28 August 2017 by David Hendon

High res and downloads can be FLAC or WAV. WAV files are bigger, is all.

upnp is the way you pull (stream) files from your Unitiserve over the network. Multi-room is something else completely. It allows you to share one digital stream between two or more streamers.

Anyway I am running out of ideas. Have you tried restarting the muso? Is it on the latest firmware? If it's new then almost certainly it will be on the latest firmware.

Almost certainly you are going to need to talk to Naim I think....

best

David

 

Posted on: 28 August 2017 by hungryhalibut

I know this question always make people cross, but have you tried connecting the Muso to the switch with a wire. I know it's not a long term solution for you, but at least you'll know if it works. When I got my Qb it was only ten feet from the router, yet wouldn't play anything reliably, so we ended up running a wire. 

Mutiroom enables you to play the same music in two rooms. On the now playing screen you'll see four little squares. Press that and the rooms will pop up and be selectable. Upnp simply means that's the input from your upnp (universal plug n play) server, in your case the UnitiServe. 

Posted on: 28 August 2017 by ray sheldon

Both, yes latest firmware, the app upon launch updated it for me and......Yes the QB streams ok with the network cable in. Balls, now that means it's getting returned if Naim can't make it work without the cable. 

Posted on: 28 August 2017 by ray sheldon

And good shout HH, I actually didn't think to try that for some reason, 

Posted on: 28 August 2017 by hungryhalibut

At least that shows that it works, though not in the way you want it to unfortunately. 

Posted on: 28 August 2017 by ray sheldon

I'm sure it can be done though, others tream WAV files over WiFi. That would be a crap thing for Naim to make at that price if you cant.

Posted on: 28 August 2017 by David Hendon

Yes good call HH!

My Qb is in our bedroom and it's about ten metres from the router. But it works fine on wifi and although I would prefer it to be on a LAN cable, it's just difficult enough to do to make me just leave it on wifi.

best

David

Posted on: 28 August 2017 by ray sheldon

I could always run a cable through the window frame, up the outside to my bedroom above.  I would imagine given the relatively low cost of the QB, I wouldn't necessarily have to go with a cstream like the rest of it is.  I'm surprised new builds don't have network sockets fitted as standard by now. Seems as almost every media device, games consoles, tv's etc rely on them for lots of stuff. 

Posted on: 28 August 2017 by ray sheldon

Cracked it! Went into settings...input settings, upnp, put a tick next to upnp comparability mode.

 

Posted on: 28 August 2017 by Gazza

You have to question the Naim use of a website with limited ability rather than a comprehensive manual, it would take the pressure off their apparently limited service support.

Posted on: 28 August 2017 by David Hendon
ray sheldon posted:

Cracked it! Went into settings...input settings, upnp, put a tick next to upnp comparability mode.

 

Well done! But it is odd because I don't have that mode enabled on my Qb (I just checked) and upnp works fine over wifi for me as I said earlier.

Best

David

Posted on: 28 August 2017 by David Hendon

I did some googling and it looks like the compatibility mode uses the Qb rather than the app as the control point for the US. It shouldn't be necessary and it suggests to me that this is actually a network issue. You might find that rebooting your router allows you to turn compatibility mode off. And the other thing to try is to connect everything using a separate switch rather than using the one built into the router.

Compatibility mode is apparently slower to browse and has limited functionality. But of course to give you music while you sort out what is going on, it's better than nothing. Also the fact it makes a difference will be highly relevant when you speak with Naim support.

best

David