My streaming issues - ALL FIXED!

Posted by: Huge on 03 September 2017

And how?

A firmware update to my ISP supplied 'broadband router' (ADSL TA / router / firewall / switch / WAP) 3 weeks ago.  I no longer get the intermittent delay (or complete failure) before the app will detect either the 272 or the Media Server - faults that frequently used to occur on waking the device from sleep.  No more "No Rooms Found", no more no media servers shown, and when I tap on it, the UPnP media server always has content...   and I'm a content bunny!
I've been able to restore the factory settings (I had to change a couple to get detection to work at all), and as a bonus, restoring IGMP Snooping as improved the sound quality on network video streams.

Everything has now been absolutely rock solid for the last three weeks. 

 

So for anyone having network issues, I'd encourage you to look for a firmware update for your router - it's almost always free and it may just fix your problems.

Posted on: 03 September 2017 by Simon-in-Suffolk

and specifically it will be the firmware update for the WIFI access point and possibly switch ports and NOT the router [the router does zilch here] but it may be all be bundled together as a single build. Good old IGMP snooping, and when working correctly and interoperating correctly with devices like the Naim clients - it will reduce 'chatter' to devices that haven't specifically joined multicast group addresses ... causing less interference and side effects.. and less WLAN loading

Posted on: 03 September 2017 by Mike-B
Huge posted:

A firmware update to my ISP supplied 'broadband router'     ................     So for anyone having network issues, I'd encourage you to look for a firmware update for your router - it's almost always free and it may just fix your problems. 

And  .......  your ISP cmpy name is ???

My ISP is BT & they automatically update firmware,  you don't/can't get firmware outside that.         I've had my HH6  (I hate using the word router for these devices) since June when the initiation process installs the current f/w.  Since then they've run an auto update 31 July.   

I get both  amused & frustrated reading of the problems some forumites have with broadband/WLAN connectivity,  it makes me wonder what I'm doing to make it so reliable.   Anyway congrats on your success,  hope it continues (I'm sure it will) .   

Posted on: 03 September 2017 by Huge

Yes, all bundled into one update package; and all good.

My guess was exactly the same@ Probably a WAP update, possibly switch.  Since there's no connection to t'internet involved in local streaming, the router and TA can't be involved (and firewall probably isn't).  However I also wanted to point out to people just how complex and sophisticated these "simple & cheap" ISP provided devices actually are.

Posted on: 03 September 2017 by Huge

Mike I'm with TalkTalk, The routers are supposed to auto update but some don't do it reliably (I have one of those).  I checked the auto-update settings and they're correct; it's a known problem with some of the router types (mine included ), with these, sometimes auto-update works sometimes it doesn't.

The only other issue I've had with TalkTalk has been with their POP3 servers.  They can go off line for a few hours at a time (I'd estimate at about 97% availability as compared to >99% for web-mail), or not sending the connection terminator message for a quite a few minutes (occurs about 20% of the time on each new session), during which time a 'Queue Peek' message will only return details of one message even if there are multiple unread messages in the download pending queue.

Posted on: 03 September 2017 by ChrisSU
Huge posted:

 

So for anyone having network issues, I'd encourage you to look for a firmware update for your router - it's almost always free and it may just fix your problems.

I can't help thinking that the opposite could equally well happen, and that a firmware update could upset a previously well behaved LAN, if only due to the law of unintended consequences. I've been running my LAN from an Airport Extreme for the last 10 years or so, with my ISP router connected to it, so even if the Sky router is turned off, my LAN still works, and the music plays. 

Posted on: 03 September 2017 by David Hendon

Good news Huge and very interesting too. Mostly we read tales of streaming grief here so it's great to have a good news story. Enjoy!

best

David

Posted on: 03 September 2017 by Obsydian

I did nothing to my setup, the last app updates for iOS and Android are better, today was switching whilst listening for one to the other with no issues.

Well only remaining issue is is still gets confused and if you keep pressing play/pause/skip in that state best to go have a cuppa as when it catches it does each and every step (yawn).

Posted on: 04 September 2017 by Emre

I was going to say "did you get a turntable? "

Posted on: 04 September 2017 by Penarth Blues
Emre posted:

I was going to say "did you get a turntable? "

Posted on: 04 September 2017 by Huge

Yes do I have a little turntable in the system...

It uses two disks at a time; keeping them in and protecting them within a neat little aluminium case 3.5" wide; it gets the music from them using a non-contact system and is multi speed capable from 3,200 to 5,400 RPM.

I also have a much bigger one that I don't actually use.

Posted on: 04 September 2017 by David Hendon

Sounds far too convenient to be taken seriously. Next thing you will be saying is that you are controlling it remotely from a phone or something bizarre like that!

best

David

Posted on: 04 September 2017 by Huge

Thank you, wonderful, that really made me laugh!

Posted on: 04 September 2017 by garyi

It might be an idea for the OP to mention his router and ISP, I would be concerned that up till now it could not do network basics, and the risk being another firmware update could send it all south again. If we know the router and ISP, we know who to avoid in the future.

Posted on: 05 September 2017 by Huge

Hi GaryI,

There was little point, the ISP doesn't supply that particular router any more (last supplied at least eight years ago), and similar issues occur with many different ISPs and different types of router, even some much more modern ones.

If another update occurs that breaks it (which I actually consider unlikely), I'll just reinstall this firmware and turn off auto updating.

Actually I think it's really quite good that they are still supplying firmware updates for a ten year old router!      So plus 1 for TalkTalk!

Posted on: 05 September 2017 by garyi

wow, 8 years old, had you considered treating yourself to a new(er) one?

Posted on: 05 September 2017 by Huge

I've had other, more important, things on my mind for the last 10 years, and apart from intermittent DLNA annoyances, it works very well (routinely 16-17mbps on ADSL2+).  Now I see absolutely no reason to change!

On the other hand I'll soon be in the market for a Ryzen 5 processor, motherboard and memory for my PC.

Posted on: 05 September 2017 by garyi

In my experience which frankly is substantial as I am a real tinkerer with routers, you can get massive performance gains for a better router. I have a custom router built on a i5 dell pc, over kill but I got it for peanuts.

But anyhow something modern makes a lot of difference, download speed is not the only thing to consider. 

Well its my experience anyway, I would never go back to off the shelf routers now, but even before the dell I always had the better ones on offer from asus or netgear.