Issues with connection to Naim app

I assume you're using the Linksys box as a Wireless Access Point only.  In which case you'll need to turn off things like the DHCP server and DNS in it.  You should only have one each of these servers in you network, in one or the other of the Linksys or the Sky box.

It sounds as though the Linksys box may not be configured correctly to allow the discovery protocol (SSDP) through it.

Thanks, I did try to follow the instructions for set up slavishly but I definitely didn't turn off the DHCP server and DNS as part of this: I assume I can do this through the set-up app?

You do it by logging onto the device's set-up page (usually //192.169.1.x, where x is between 1 and 255).

Thanks, have now disabled DHCP server  but not sure where I'd find DNS? (sorry, not really very savvy with things like this).

Happy to ring Linksys if that would be easier to get everything set up correctly?

Which Linksys wireless router do you have?

EA8300

Do you have the Linksys set to 'Bridge mode" or to "Repeater Mode"?

Sorry, I don't know,  where would I find that out?

Huge it might be better if he used the Linksys router as a full wireless router and the Sky box as just a modem?

best

David

David, that's what I tried to do when i set out, following a guide on youtube. I managed to get wired connection to my smart tv and wifi from the linksys but obviously not connectivity for my 272

Well we could try and solve that problem, but it will get really confusing for everyone if I interfere while Huge is on the case, so I'll leave it to him and just follow how it goes. I'm sure you will get there.

best

David

Maybe it's best if you describe what you have tried - both configurations.

No problem, thanks for your input and hopefully Huge can work around my ignorance to get me there!

So, I disabled the wifi in the Sky box, then plugged the Linksys into one of the the sky box ethernet sockets, went onto to the Linksys remote access site, ran the firmware update and completed the registration/ repasswording of the Linksys box. And that's it, other than disabling the DHCP today, as you suggested.

I haven't tried any other configuration

Actually Dave it may be best if you can take over, in the last hour I've just started having more episodes of TN again, sorry.

Thanks for your help so far, Huge, hopefully David can get me there

Ajb1 posted:

I have a Naim Nac N-272 which I have been using to stream Tidal on for the last year or so. Yesterday, I changed my wifi setup by adding a supplemental router to try to cover for the Sky Box inadequacies I've faced for some time. The Sky box is still acting as  modem with a Linksys router plugged into it. Sky wifi has been disabled. My 272 is hard wired to the Sky box still and shouldn't (as fas as I understand it) therefore be affected by the wifi change. However, I now cannot get my iPad to talk to the 272 via the Naim app - It's telling me that there are no rooms with Naim equipment in them in the house. I have turned the system off and on but this does not seem to have made any difference. Everything else in my streaming and hard wired internet system continues to function as before (only with faster, more reliable wifi). Can anyone with better IT systems knowledge give me some steer as to how to fix this problem?

 

Many thanks

 

 

Hi, ok, I really would not have recommended using an off the shelf router instead of your ISP one.. but you have done it...so let's move on 

So.. if everything is functioning other than Naim app room discovery, then this narrows it down.. please don't fiddle with DNS, or DHCP or anything else.. not yet at least you might make matters worse and this should be left alone unless you know what you are doing..

So back to Naim app discovery.... download an iOS app called Net Analyzer. Run it on your iPad (if you are Android we will need to try something else) .. you should see a 'U' against your NAS, streamer and iOS device running the Naim app.

If not, please advise which item is not appearing with a U.

This will tell us what to do next... and it might mean replacing your Linksys router... so keep its receipt...

Huge posted:

Actually Dave it may be best if you can take over, in the last hour I've just started having more episodes of TN again, sorry.

Huge

Bad luck. Hope that stops soon. SiS is on the scene now so I will leave him to it (I know when I'm outclassed by you guys!)

best

David

Simon-in-Suffolk posted:

Ajb1 posted:

I have a Naim Nac N-272 which I have been using to stream Tidal on for the last year or so. Yesterday, I changed my wifi setup by adding a supplemental router to try to cover for the Sky Box inadequacies I've faced for some time. The Sky box is still acting as  modem with a Linksys router plugged into it. Sky wifi has been disabled. My 272 is hard wired to the Sky box still and shouldn't (as fas as I understand it) therefore be affected by the wifi change. However, I now cannot get my iPad to talk to the 272 via the Naim app - It's telling me that there are no rooms with Naim equipment in them in the house. I have turned the system off and on but this does not seem to have made any difference. Everything else in my streaming and hard wired internet system continues to function as before (only with faster, more reliable wifi). Can anyone with better IT systems knowledge give me some steer as to how to fix this problem?

 

Many thanks

 

 

Hi, ok, I really would not have recommended using an off the shelf router instead of your ISP one.. but you have done it...so let's move on 

So.. if everything is functioning other than Naim app room discovery, then this narrows it down.. please don't fiddle with DNS, or DHCP or anything else.. not yet at least you might make matters worse and this should be left alone unless you know what you are doing..

So back to Naim app discovery.... download an iOS app called Net Analyzer. Run it on your iPad (if you are Android we will need to try something else) .. you should see a 'U' against your NAS, streamer and iOS device running the Naim app.

If not, please advise which item is not appearing with a U.

This will tell us what to do next... and it might mean replacing your Linksys router... so keep its receipt...

Hi SIS, reason for the change was the really poor wifi quality of the ISP box (frequent drop out and stopping with several devices on it at once) but clearly it's not as easy to change as I'd imagined....

I've found something called Net Analyzer lite - Is this the right app? If so, I can't find anything with a u next door to it when I open it....

Yes, that is the one. Press the LAN button... it should see your wifi SSID, and press 'scan'. It will scan your subnet and should show everything connected to your subnet. Against each item you may see little colour squares with letters in.... A blue U for UPnP and a brown B for bonjour and a green P for being pingable...and few others ... you should see a blue U against your iOS device, NAS/media server and Naim components....as well as potentially other devices like network printers, TVs etc

Try rescanning several times and check the colours are consistent... inconsistency is not good...

Without cutting across all the other advice, I might suggest moving the 272 wired connection from your Sky box and onto a port in your LinkSys. If you indeed have things set up as a local (LinkSys) network operating "inside" another (Sky) network, then at least your (LinkSys) wifi connected devices will see the (LinkSys) wired ones. Otherwise, it kinda feels like you have two sub-nets which aren't talking to each other right now...

If that works, you can worry about other fixing and proper selection of a single routing/DNS/dhcp point second. 

If there is a "global" setting to turn your LinkSys into a wifi access point (as opposed to a full blown router), that's the one you want. It would be very early in the set-up wizard if it exists...

Regards, alan

Hi Alan, brilliant, all is working now as before. Thank you very much!! (and thanks to SIS but fortunately no need to call on your expertise further unless everything goes horribly wrong again.....)

Andy

Well done Alan & Andy. Glad it got sorted. Enjoy the music.

best

David

Thanks, David, it's great to know there's somewhere as helpful as this to go to cover up my IT inadequacies!!

Cheers

Andy