Tidal dropouts on Virgin Broadband

Hi, I posted a query on Virgin's website regarding an ongoing issue I have had since taking their service.

http://community.virginmedia.c...-issues/td-p/3532592 

During the early evening I experience buffering issues and playback stops on my ND5 SX. Occasionally they also stop playing in the afternoon. If I leave a playlist on repeat, I can guarantee it will stop playing. 

I have had techs confirm the connection is good (up to 108mbps), had the devices wired to the modem by Ethernet, and have had a SuperHub 3 replaced with another SuperHub 3. I have also tried assigning google public DNS as suggested by Tidal. 

My Hi-Fi dealer , Auto-T in Manchester experiences exactly the same issues and believes it has something to do with Virgin's service seeing the FLAC streaming as a torrent and choking the connection. 

I had no issued on Sky broadband (17mbs) over wi-fi or wired. 

If anyone else has similar issues on Virgin, perhaps you might care to post on the thread I have created on their support site. http://community.virginmedia.c...-issues/td-p/3532592 

Best wishes,

Andrew.