WiFi Connection Problem

Posted by: PCrofts on 29 September 2017

Tried Naim Support several times now did a software rollback and other troubleshooting but now it seems to be worse (very slow at startup).

I'm running Android Marshmallow on 3 phones and 1 tablet, running OS X on one iMac and 2 MacBook Pros. No other devices available.

The Mu-So flashes purple but I cannot connect to the Setup Hotspot on any device. It is shown as available under Wifi Settings on all devices and as a saved network but never connects thoroughly. When connected to a computer via Ethernet cable the light is solid white but 'No Rooms Found' on the app. Could there be an issue with my network settings?

Thank you in advance.

Posted on: 29 September 2017 by David Hendon

I think connecting via a wifi hotspot is never going to be a satisfactory approach. You need to be connecting to a DHCP device like a router, via a switch is ok, preferably with a cable, at least until you sort everything out.

Once you have a white light on the muso network connection, then I suggest restarting ( that is stopping and restarting) the Naim app. That should make it look again and hopefully find your muso.

To give more advice we would need to know a lot more about your network......

best

David

Posted on: 29 September 2017 by J Saville

When setting up a mu-so with the android app, you may need to switch off wifi data before connecting to the mu-so as a hotspot.