Riding on a jet plane

Where are you shipping them from ?

Switzerland

Do you have a dealer who can sort it for you?

Perhaps Naim could recommend a shipper, they normally only agree to service via a dealer who handles th shipping?

Sort the shipping? Or sort the problem?

DR love needs to be done by Naim. NDX repair needs to be done by Naim.

I have paid for shipping before and it is expensive.

It would be worth contacting Naim to see if they have a recommended solution for your country. Servicing is now normally carried out via a dealer who will obtain necessary RMA numbers from Naim and then deal with shipping etc. 

James

Thanks James. I know this. I use a UK dealer. The challenge is getting things to them.

Ah Ok - got you. Hope you find a good solution 

Naim have dealers in Switzerland, so presumably you can ask one of them to handle it. I don't see that it matters is you bought the Naim gear in the UK, it's not as if you're asking them for a free service.

£400shipping costs? Sounds excessive.

DHL suggest a 60cm x 50 x 25 box weighing 20kg is £140 (plus VAT)  UK to Switzerland booked online.

If you did want to fly... a quick research suggests that a NAP250 might fit inside a carry on bag suitable for BA (cabin bag: 56cm x 45cm x 25cm) and the weight limit of 23kg should accommodate the amplifier?

Another suggestion if you’re worried about damage if sent by courier ... a suitable sized pelican case (or similar).

Surely Naim have a distributor in Switzerland to do this?

May be that your UK dealer has a contract with a courier that enables them to book the shipping from your house direct to Naim at a much lower cost than you as an individual.

Regards,

Willy.

Yes there are Naim dealers in Switzerland. They will not help with kit not bought in Switzerland. And even if they did, the shipping cost is the same.

I have paid for UK to Mainland Europe shipping before. I do know about this.

I will ask an airline or two. They are carry on size if they are not packed.

Rather than buying the boxes their own seat, you might find that a business class ticket gives you the extra baggage allowance you need.

Bananahead posted:

Yes there are Naim dealers in Switzerland. They will not help with kit not bought in Switzerland.

I would suggest a polite cough in the direction of Naim HQ is in order. 

Why don’t you drive ? I’ve driven from London through Switzerland towards Italy a few times and there’s many a nice stop on the way . 

I would be staggered if any airline would permit boxes of these weights to be carried on board an aircraft and placed on a seat.  Maybe you were joking?!

Grab some great music, check your tyres are suitably equipped and enjoy a lovely drive if you aren't prepared to trust a courier.

Peter

Plus one for the road trip. Book them in for the day in Sheffield/Class A so you can turn them around the same day.

Stu

Ah yes, the road trip.

This is already booked as the return leg.

The plan is to fly them over sometime in February and then drive to pick them up at Easter.

I got the idea about buying a ticket from seeing someone with a bag - camera equipment I think - with its own seat. I think that a lot os people weigh more than a 250 and they seem to be allowed on board. A seat is about £30.

stuart.ashen posted:

Plus one for the road trip. Book them in for the day in Sheffield/Class A so you can turn them around the same day.

Stu

He wants a DR upgrade, so that means going to Naim service dept. 

Ahh, thought Darren could do the lot. Apologies.

Back in ‘79 we flew two satellite tape recorders over to the States, Business Class on a BA 747. Two rows of three seats, the TRs in the middle seats, and four engineers “riding shotgun”.