Has your Core gone off into its own world ?

Posted by: rjstaines on 11 January 2018

Having resolutely determined I should stay with my NS01 and ignore the Core for a while, until the firmware settles down, I went and bought a Core at the weekend.  The good Lord knows why (and he 'ain't told me yet), but I'm putting it down to curiosity.   In my business days, this expenditure would have been labelled "Research & development"... today it's labelled 'Christmas presents' 

Well I didn't expect serious problems right from the off, but that's what I've got...  the Core doesn't see any of my ten network drives !  And no amount of factory resets & power cycles of Core & NAS devices (QNAP  TS x53A and Netgear ReadyNAS's) have so far pursuaded it to recognise other devices.

For those thinking 'he's done something stupid', that's what I was thinking too for most of yeaterday, but the thing is, even the NS01 sees the Core as a network drive, so the networking settings must be right  (mustn't they?)

Has anyone else had this sort of problem... Core not seeing network devices.. ?

Roger

Posted on: 20 January 2018 by rjstaines

David, the same here had the Core for a year just love it's simplicity and sound quality.

I was originally using the Android APP this was causing problems with the music stopping and to be fair to Naim the after sales and service along with the dealers assistance on this matter was particularly outstanding.The problem was a clash between the Core and NDX when using this APP since changing to the IOS APP this problem has not reoccurred.This is my simple explanation  but Naim did go into the technical details of why this was happening but this was way beyond my knowledge of this sort of thing..

Naim did explain that there are so many variables with individual customers set ups that it is impossible to pick up every glitch that might occur and this was one of them.

'Glitch collection' is a function of the user testing phase of software development.   Problem is, if your user base doesn't posess the kit, they can't participate in the user testing... solution:  issue your user base with the kit.  Naim probably thought long and hard** about this...  and decided against sending out Cores to their beta testers... shame. 

I wonder if that was the right decision?

** 'long & hard -= back in my management days meant at least two minutes

Posted on: 20 January 2018 by Klout10

Roger, really sorry to hear about all those issues. It makes me believe that I've made a good choice upon returning mine to the dealer by the end of last year.

https://forums.naimaudio.com/to...63#71962434557863363

Posted on: 20 January 2018 by GeeJay
Klout10 posted:

Roger, really sorry to hear about all those issues. It makes me believe that I've made a good choice upon returning mine to the dealer by the end of last year.

https://forums.naimaudio.com/to...63#71962434557863363

Ditto. 

Roger's experience has reinforced my original decision to 'sit this one out' (I simply haven't got the time to be a beta tester of this 'work in progress'), and instead I'll continue to enjoy my fully functional UnitiServe SSD until issues with the Uniti Core have been resolved.

ATB.  George.