NAS database mangling

You don’t say which server software you have installed on your WD NAS. Is this Twonky or some other software program  (which?)

Can you access the server software’s GUI (interface) via its webpage. If so you could try to have the server rescan your music library.

The problem of duplicated tracks sometimes arises where you have more than one copy of an album in your library e.g a CD and Hi Res version in which case it’s a good idea to give them slightly different album names e.g by adding ‘HR’ to the Hi Res version.

Have you tried rebooting the nas , having the app closed as well ? 

I have experienced similar but everything has always (so far!) been ok after a reboot. 

Claus 

What you need is a decent nas. The WD is a pile of poo. You don’t need a Core. A Synology with minimserver or a Qnap with Asset is the way to go. 

Thanks to both of you.   I will reboot the NAS as well, but the Mrs is listening to Joni Mitchell on it right now...

I'm pretty sure I don't have duplicated tracks. The Blackstar example I gave is a good one, as I downloaded that from HDTracks, and have no other source for it, so it shouldn't be duplicated.

As for server software, I'm not rightly sure to be honest. I certainly had Twonky working at one stage, but I can't see it anywhere on the drive or the Mac right now. The WD MyCloud software concurs with Finder to show no duplication and everything in the right place.

Is there a preferred software package? 

Thanks HungryHalibut too for a nice clear view! Let's see if I can get the WD working again, then I'll look into something better when my non existent massive paycheque rolls in...

If you type your WD’s network address into your browser it should open the WD’s GUI. From there you should be able to navigate to its “media” tab to see what media software has been enabled. The media tab may have to be accessed via the “Utilities” section at least it was on my WD MyBook Live NAS drives.

Gibbsatron posted:

Thanks to both of you.   I will reboot the NAS as well, but the Mrs is listening to Joni Mitchell on it right now...

I'm pretty sure I don't have duplicated tracks. The Blackstar example I gave is a good one, as I downloaded that from HDTracks, and have no other source for it, so it shouldn't be duplicated.

As for server software, I'm not rightly sure to be honest. I certainly had Twonky working at one stage, but I can't see it anywhere on the drive or the Mac right now. The WD MyCloud software concurs with Finder to show no duplication and everything in the right place.

Is there a preferred software package? 

On my WD (and I'd agree with HH it's not great) you access Twonky using the basic NAS URL but on port 9000, so for example I use the address loungeNAS1.local:9000

I recently altered the folders watched by Twonky in an attempt to have a folder with 'good' metadata - after only a handful of well tagged albums I have an unknown entry with orphaned racks so I have to surmise the software isn't great.  It's ok for free on a NAS I had for data storage, but I have no doubt there are better options out there.

The best thing to do with a WD is to take it to the the local household waste unit and to dispose of it, in compliance with the WEEE directive. Twonky and WD really is that bad. A proper nas isn’t that expensive. 

Hungryhalibut posted:

The best thing to do with a WD is to take it to the the local household waste unit and to dispose of it, in compliance with the WEEE directive. Twonky and WD really is that bad. A proper nas isn’t that expensive. 

I don't disagree, but currently have other priorities and admittedly am learning things about tagging by finding out what the WD buggers up ;-)  Quite likely to try a raspberry Pi simply as I have a few lying around.

That’s harsh HH. He can keep hold of the WD NAS and keep it for backup duties. That’s what I’ve done having switched to QNAP for media streaming.

Hungryhalibut posted:

The best thing to do with a WD is to take it to the the local household waste unit and to dispose of it, in compliance with the WEEE directive. Twonky and WD really is that bad. A proper nas isn’t that expensive. 

Or do as Simon suggests here ... https://forums.naimaudio.com/topic/raspberry-pi-upnp

Use the WD as simply a file server, SMB mount the storage on the Raspberry Pi and run a decent server (MinimServer or AssetUPnP) on the Raspberry Pi.

Twonky seems to be the main culprit here - just confused indexing of your database.

Minimserver is good.

For simiplicity you may enjoy what Core does though - I certainly  like its predecessor - UnitiServe. It’s my primary UPnP server.

It's a long time since I used Twonky but I seem to remember you could rescan your music folder. This is worth a try.

.sjb

Folks, again many thanks for all your replies. After rebooting the NAS, some things are fixed, others not. I now have tracked repeated FOUR times in places (there’s only so many times I can listen to the Gates of Delirium...).

im going to be on the road for work for the next few days but will have another crack at this when I get home.

appreciate all your time, and astonished how many people are involved with all this!

JG

Access the NAS via your MAC, I think it’s called the dashboard. You need to go to settings/media. There should be two buttons - rescan and rebuild. Rebuilding will fix your duplicated tracks if a rescan doesn’t. You can look this up yourself by finding the user manual online for your device.

Gibbsatron posted:

Thanks to both of you.   I will reboot the NAS as well, but the Mrs is listening to Joni Mitchell on it right now...

As for server software, I'm not rightly sure to be honest. I certainly had Twonky working at one stage, but I can't see it anywhere on the drive or the Mac right now. The WD MyCloud software concurs with Finder to show no duplication and everything in the right place.

Is there a preferred software package? 

You can check which server is running in the Naim app. Just navigate back through the UPnP menu, and the first page will list any servers it can find. No need to upset world peace by stopping the music!

 I believe it is possible to run Minimserver on a WD Mycloud, but not so easy to set up. If you want to try a different server, you could run, say, Minim or Asset on a computer, and it should see your music folder on the Mycloud. Ultimately, perhaps better to get a decent NAS, though, and use the Mycloud to back it up. A ‘proper’ QNAP or Synology would cost about £250.

I ran a wd for a while and found it to be adequate in most ways. Much better than the hard drive on a standard pc. And it was pretty quiet which was nice  

Later I changed to a 2 bay netgear. Still use WD for extra backup out of The house. 

Claus 

Hungryhalibut posted:

What you need is a decent nas. The WD is a pile of poo. You don’t need a Core. A Synology with minimserver or a Qnap with Asset is the way to go. 

QNAP with MinimServer works fine with me 

In December i changed from a 2014 my cloud to a Synology Was. It then took 6 weeks to sort out the tagging, duplicate files etc. I repurposed the internal drive from the My Cloud to the Synology which saved the cost of a 3TB Drive. I can only agree with the above that MY cloud has issues with being a DLNA server.

Toe posted:

Access the NAS via your MAC, I think it’s called the dashboard. You need to go to settings/media. There should be two buttons - rescan and rebuild. Rebuilding will fix your duplicated tracks if a rescan doesn’t. You can look this up yourself by finding the user manual online for your device.

+1.

That's what I did when I had the same problem. I forget, but the WD's daily rebuild/add process proved to be part of the problem. A little research on-line on the relevant settings on the control panel might turn up the answer. If you're still encountering problems, come back here and I'll look at the settings on my WD My Cloud Control Panel.

I realise that some respondents are harsh on the WD, but - IMHO - it represents reasonable value for money.

Gents (possibly ladies but...), thanks so much for all your responses. I *think* I've nailed it now. While I take on board everyone's views about whether the WD is a good drive or not, it seems to be fixed for now. It took a combination of actions.

First, within the WD dashboard, I had to rescan and then rebuild the database. That I think is what fixed the duplicated track issue.

Second, within the Naim app, in Settings/Other Settings, I needed to clear the image cache, then rebuild the music database, then reset the app completely [note: when you reset the app, you'll need to re-log in to sub-apps like Tidal]. The order of these seems to be important, so I've written it in that order.

Touch wood, it now works. Nick Drake is back in the right place. Tom Waits is grumbling about where I want him to be, and Yes are only singing the Gates of Delirium once, thank goodness.  And Bowie, Gawd rest him, is doing Blackstar one track at a time...

I hope a bit of the above might be helpful to others, as after all, that's what the forums are for.  Thanks once again for all the suggestions. It looks like I'll need a better excuse to buy a Core than this...

Adam Zielinski posted:

Twonky seems to be the main culprit here - just confused indexing of your database.

 

What's interesting to me is that I decided to create a new music store on the WD and created a subfolder called MetadataGood on the NAS and set the WD to monitor that alone - after only a dozen or so albums I  had an artist's album appear under the expected places but one track was orphaned and in its own 'album'.  Decided it was Twonky at fault but Asset gave me exactly the same result so the CD rip must have been to blame - unsure why also but 11/12 tracks of one album had the correct artwork the other did not have any artwork - really odd, this is when viewed in Finder.

Check the album tag for the orphaned track. It's easy to miss a slight misspelling or an errant blank space at the start or end of the album title tag.