Chord Qutest Home Demo

Posted by: SongStream on 26 February 2018

When I first joined the Naim forum about four years ago after purchasing a DAC-V1, I was quite surprised find the product getting the most praise was made by Chord.  For a good while it seemed as though if you were looking to address any issue with a system, and there wasn't already a Hugo in it, well, there's your problem.  Not really true, but you know what I mean.  I didn't doubt the talents of the Chord DACs, the frustration for me was they didn't make the product I wanted in every sense.  Now though, there is the Qutest.  No batteries, no headphone amp, heavy enough to stay put with hefty cables attached, an output well matched to my Naim amp (SN2), and apparently one of the most advanced and effective DAC designs in the world to boot.  A big tick then, so I thought I'd get one to try.

When you put the Qutest on a shelf next to a DAC-V1, it really does look like a David vs Goliath situation, and its frankly pathetic looking phone-charger-esque power supply and mini USB chord does little to inspire confidence.  Still, I had high hopes, but based on reviews, and even some comments here about the Hugo 2 on which it is based, led to fears that it would be highly detailed, but a bit too lean, thin, and ultimately uninvolving musical experience for me.   

So....is the Qutest a giant slayer?  Well....yeah, it kind of is, and its character is quite different to my expectations.

The hifi-speak section -

(Bear in mind this is the only chord DAC I've spent any meaningful time listening to, and the comparisons are against the DAC-V1, and within my system, I've not heard it in any other configuration.)

Amoung my first impressions were that the bass notes were deeper, but less bloated and much more agile compared to my normal experience.  I wasn't overly surprised by that.  The top-end was smoother and less aggressive, and the upper mids sounded less shouty.  I wasn't surprised by that.  I was surprised that the lower-mids, and upper-bass, were the things I was really hearing much more prominently with Qutest.  All this combined means a weighty wholesome sound; I guess the linear frequency response is not just a spec sheet claim, and really worked in my system.

The dynamics of this little monster are probably the biggest strength.  Whether a track builds gradually, or comes in suddenly, when everything kicks off, the Qutest makes the whole experience really exciting, building anticipation, and delivering real slam when the moment comes.  It is really impressive.  Even when a recording has little dynamic range to work with, it really does seem to extract every opportunity to deliver contrast, and it can make some of the most compressed recordings quite exciting.  While the same talents are evident with the best recordings I know of, its ability to turn mainstream compressed pop and rock recordings into something more engaging is endearing.  It delivers good ol' rock 'n' roll with relentless power and stability, and accoustic jazz with both subtlety and slam as required.  

Then there is the detail on offer.  Make no mistake, despite the punchy, full bodied, and slightly, by comparison at least, recessed highs, the resolution of the Qutest is beyond anything else I have heard by some margin.  I would not describe it as 'airy' at all, but I guess these terms mean different things to other people, and influenced by system, but solid, insightful, and coherent would better words to sum up the performance for me.  

I'd love to ramble on more about what the Qutest brings to individual tracks and albums, but I've only had the thing for a couple of days, and it is due to be going back to my dealer tomorrow.  Therefore, my listening has been erratic to say the least.  In fact, it's only tonight that I've been listening to whole albums and just enjoying it, having made the observations above in a limited time frame. 

The Qutest is pretty damn good though, not 'night and day' vs the V1 in many ways, not 'jaw dropping', its too subtle for that, just supremely competent and enjoyable without showing off.  Yes, I'll have one, thanks. 

Posted on: 26 February 2018 by Innocent Bystander

Wow, I just don’t know how you can dissect the sound in that way and come up with such a detailed analysis! I don’t mean that as a criticism- it’s a great revie: just that all I can ever do is say something sounds better, or more analog-like, or more natural, or has greater clarity. I think my problem is that I can’t detach myself enough, and end up listening to the music rathervthan assessing the sound (and/or am lucky enough to have cloth ears!)

Posted on: 26 February 2018 by No quarter

I had the Hugo 2 for a month in my system,and my thoughts mirror yours,I hated the small connections,but loved the sound.Now I am looking hard at the Dave.

Posted on: 26 February 2018 by cat345

Nice informative review songstream. When I bought my new Hugo I too was impressed and to my surprise it even got better after a couple of weeks!

Posted on: 26 February 2018 by Chag...

Thank you for the thorough review Songstream although the end let me somewhat down. You provide ample details to suggest the idea that the Qtest is jaw dropping but refute that conclusion in the end. Nevertheless the little device seems to offer extraordinary VFM. I would be interested to know how it compares with Hugo 1and 2. ????

Chag -

Posted on: 26 February 2018 by Innocent Bystander
Chag... posted:

Thank you for the thorough review Songstream although the end let me somewhat down. You provide ample details to suggest the idea that the Qtest is jaw dropping but refute that conclusion in the end. Nevertheless the little device seems to offer extraordinary VFM. I would be interested to know how it compares with Hugo 1and 2. ????

Chag -

Is it not entirely possible and realistic for a product to be better than another in every way, but just not earth-shatteringly so? I think there is too much use of superlatives in hifi comparisons,  night and day, jaw-dropping, wow-factor, etc, when in a great many cases the reality is much more subtle, and maybe even some people would struggle to discern. If onlybthere was an objective means of measuring percentage improvement! 

Posted on: 26 February 2018 by Chag...

I would tend to agree with you IB although subtle SQ attributes may really astonishing if not jaw dropping sometimes. ????

Chag -

Posted on: 27 February 2018 by Bob the Builder

I have had the predecessor to the Qutest the 2Qute for over a year now and it has all of the attributes mentioned above.  It got quite a bad press on this forum due mainly because of the gain matching issues between it and Naim pre amps, almost everywhere else though it was considered an equal to it's sibling the Chord Hugo.

Personally I didn't want the battery issues of the Hugo and also I didn't need the headphone amp and like the Qutest the 2Qute was solidly built to sit on a rack and not be pulled around by heavy cables.  The way I use the 2Qute now means that the volume can be turned up and down at the source meaning that the volume pot on my 282 can be turned right up to 12 o'clock and beyond.

So if the issue of gain that was a deal breaker for many has been addressed and you do not need the headphone amp then I would urge you to try the new Qutest against the Hugo 2 at two thirds of the cost it could be considered a bargain and also I for one would love to hear from you.

Posted on: 27 February 2018 by Obsydian

Must admit I have been seriously considering, many thanks for your insight. 

Posted on: 27 February 2018 by SongStream
Chag... posted:

Thank you for the thorough review Songstream although the end let me somewhat down. You provide ample details to suggest the idea that the Qtest is jaw dropping but refute that conclusion in the end. Nevertheless the little device seems to offer extraordinary VFM. I would be interested to know how it compares with Hugo 1and 2. ????

Chag -

Hi - It wasn't my intention to sell the Qutest short, I really do think it is a fantastic listen and great value for money.  In the conclusion though, I wanted to make it clear that, at least when comparing with an already very competent DAC such as the V1, there is not an instant Wow! moment, and my jaw didn't hit the floor.  It is a big step up in detail and musical engagement my view, hence my enthusiastic comments, but it's not a 'hey, look at me.' show off kind of character, not something that smacks you in the face with its undeniable talent.   It just does an amazing job of being brilliant without drawing your attention to it too much.  

Posted on: 27 February 2018 by tonym
Innocent Bystander posted:

Is it not entirely possible and realistic for a product to be better than another in every way, but just not earth-shatteringly so? I think there is too much use of superlatives in hifi comparisons,  night and day, jaw-dropping, wow-factor, etc, when in a great many cases the reality is much more subtle, and maybe even some people would struggle to discern. 

Amen to that. These days, any post I read that contains "jaw-dropping", "makes X sound broken" and all the other hyperbolic terms people are prone to trot out immediately loses my interest.

Posted on: 27 February 2018 by Emre

how you feed it? 

Posted on: 27 February 2018 by Jude2012

Good to read this review.  I have been contemplating doing an audition and this has made me decide not to.

I'll carry on enjoying the V1 and see what Naim and Chord bring out.  I'm sure that, like shaving razors around Xmas, Chord will bring out another 'improved' version in 12 to 18 months

What would be more exciting is to see a DAC from Naim that matches the impending Network Streamers in SQ (assuming that the Streamers have better SQ than the DACs).

 

Posted on: 27 February 2018 by SongStream
Emre posted:

how you feed it? 

Almost all of the listening was using Qobuz Sublime, running their client app on a dedicated media PC (Windows10), and connected to the DAC via USB.  Aside from using a Furutech Formula 2 USB cable, there were no USB gadgets involved.  

Posted on: 27 February 2018 by Bob the Builder
Jude2012 posted:

Good to read this review.  I have been contemplating doing an audition and this has made me decide not to.

I'll carry on enjoying the V1 and see what Naim and Chord bring out.  I'm sure that, like shaving razors around Xmas, Chord will bring out another 'improved' version in 12 to 18 months

What would be more exciting is to see a DAC from Naim that matches the impending Network Streamers in SQ (assuming that the Streamers have better SQ than the DACs).

 

Why would someone elses review make you not want to audition a product you were previously considering? That's like saying I'm not going to try that apple tart because some random guy on a forum said he didn't like the taste of it. 

 

Posted on: 27 February 2018 by Hmack

and particularly strange given that the review was actually very positive!

Still, if you are happy with the V1 then unless you have money to burn, why change it.  

Posted on: 27 February 2018 by Minh Nguyen
No quarter posted:

I had the Hugo 2 for a month in my system,and my thoughts mirror yours,I hated the small connections,but loved the sound.Now I am looking hard at the Dave.

Hi SongStream: You have my apologies for slightly derailing your thread. ATB Minh

I had a listen to a DAVE/552/Active 500/DBL system and I found it to be rather bright and difficult to appreciate over a long session. If the CDX is affectionately known as the glass cutter, DAVE could be affectionately known as the ear piercer. You may not find it to your liking. On the day of the audition, TonyM (our delightful and gracious host) along with DB, Foot Tapper and JN were 'shielding' ourselves from the carnage. I've never heard a system 'spit' at me to such a degree that I had to cover my ears for protection. The predecessor to DAVE was a delight to listen to in comparison. My response should not be construed as an attempt to discourage you. It's possible that the conditions were not optimal for a fair assessment of the dichotomy. 

Posted on: 27 February 2018 by No quarter

I remember reading about that,thanks for reminding me.My plan is to get a home demo soon,before I even bother with it,but I also plan on using it in preamp mode,driving an amp directly.That is how I found the Hugo 2 worked the best,it did not inspire me much just as a DAC between my Core and 272.The digital out from my 272 will go directly into the Dave,then from the Dave I will use RCA cables to feed my Anthem amp,this is how I eventually connected the H2,and loved the results.I did not have the necessary cable on hand to use my 250 DR.

Posted on: 27 February 2018 by Minh Nguyen
No quarter posted:

I remember reading about that,thanks for reminding me.My plan is to get a home demo soon,before I even bother with it,but I also plan on using it in preamp mode,driving an amp directly.That is how I found the Hugo 2 worked the best,it did not inspire me much just as a DAC between my Core and 272.The digital out from my 272 will go directly into the Dave,then from the Dave I will use RCA cables to feed my Anthem amp,this is how I eventually connected the H2,and loved the results.I did not have the necessary cable on hand to use my 250 DR.

More expensive does not necessarily equate to better. I would suggest that if possible, have a home demo before parting with your hard earned cash. I'd be interested to know whether it works out for you! Try to keep me in the loop: I was also thinking of trading my NDS in for DAVE. It's possible that the circumstances were not conducive to allow DAVE to flourish and reveal 'his' true personality. We may have caught 'him' on a bad day. It's possible that 'he' was not 'himself'. 'He' seemed 'moody' on that day. 

Posted on: 27 February 2018 by Innocent Bystander
Minh Nguyen posted:
No quarter posted:

I had the Hugo 2 for a month in my system,and my thoughts mirror yours,I hated the small connections,but loved the sound.Now I am looking hard at the Dave.

Hi SongStream: You have my apologies for slightly derailing your thread. ATB Minh

I had a listen to a DAVE/552/Active 500/DBL system and I found it to be rather bright and difficult to appreciate over a long session. If the CDX is affectionately known as the glass cutter, DAVE could be affectionately known as the ear piercer. You may not find it to your liking. On the day of the audition, TonyM (our delightful and gracious host) along with DB, Foot Tapper and JN were 'shielding' ourselves from the carnage. I've never heard a system 'spit' at me to such a degree that I had to cover my ears for protection. The predecessor to DAVE was a delight to listen to in comparison. My response should not be construed as an attempt to discourage you. It's possible that the conditions were not optimal for a fair assessment of the dichotomy. 

That description of Dave does not at all accord with my experience. (What was the source?)

Interestingly, TonyM has more recently reported here that he has tried Dave again and found he likes it.

 

Posted on: 27 February 2018 by Minh Nguyen
Innocent Bystander posted:
Minh Nguyen posted:
No quarter posted:

I had the Hugo 2 for a month in my system,and my thoughts mirror yours,I hated the small connections,but loved the sound.Now I am looking hard at the Dave.

Hi SongStream: You have my apologies for slightly derailing your thread. ATB Minh

I had a listen to a DAVE/552/Active 500/DBL system and I found it to be rather bright and difficult to appreciate over a long session. If the CDX is affectionately known as the glass cutter, DAVE could be affectionately known as the ear piercer. You may not find it to your liking. On the day of the audition, TonyM (our delightful and gracious host) along with DB, Foot Tapper and JN were 'shielding' ourselves from the carnage. I've never heard a system 'spit' at me to such a degree that I had to cover my ears for protection. The predecessor to DAVE was a delight to listen to in comparison. My response should not be construed as an attempt to discourage you. It's possible that the conditions were not optimal for a fair assessment of the dichotomy. 

That description of Dave does not at all accord with my experience. (What was the source?)

Interestingly, TonyM has more recently reported here that he has tried Dave again and found he likes it.

 

Thank you for updating me. You have my apologies for my prolonged absence: I have not been able to fully catch up on the past three years. It was not my intention to bring DAVE into disrepute. Please forgive my ignorance. 

Posted on: 27 February 2018 by Foot tapper

Hi IB

Minh's description above is an entirely fair and unexaggerated description of what TonyM, Minh, J.N., DB and I all heard when the Chord DAVE was fed by the top Melco solid state server into Tony's system.  I described it as impressive hifi that became downright tiring within 20 minutes.  Substituting the DAVE for Tony's then dac, a QBD76something brought a most welcome return to organic, natural, flowing, lovely music.

Ho hum.

Since then, I have subsequently compared the middle Melco server + DAVE versus a Naim NDS/XPSDR into 552DR/500DR/Wilson Audio speaker system and the Melco+ DAVE sounded considerably more engaging, alive and dynamic, without a trace of harshness.  Tony then decided to give DAVE another try and has ended up buying one. 

Perhaps the one we all tried first time was a bit off?  Who knows but it was nasty.  However, the subsequent auditions with other DAVEs have proven to be very positive.

So there you go, make of it what you will.  Neither Tony, J.N. nor I are anti-DAVE.  Far from it.  It's now our benchmark to beat (providing it's a good one!).

Hope this helps to clarify the apparently conflicting impressions.

Best regards, FT 

Posted on: 27 February 2018 by SongStream
Minh Nguyen posted:

Hi SongStream: You have my apologies for slightly derailing your thread. ATB Minh

 

Not a problem, I've pretty much said all I have to say on the topic, go ahead and discuss, knock yourself out.  Not literally, obviously.

I am curious though, that's quite a collection of 'heavy weights' you had there, so did all feel the same way?  It never ceases to amaze me what some like vs my own preferences.  I have no fraim of reference with regard to Dave, I've only ever heard the 2qute and the new Qutest, and both I liked.  Alistair told me when I picked up the Qutest, that someone had demoed the Qutest and Dave, and chose to Qutest, seemingly on VFM logic, but apparently said that the Qutest was over half way to what Dave delivered.  Your perception almost implies that to be a negative.

Posted on: 27 February 2018 by SongStream

Amazing, my question was answered before I'd finished typing it.  

Posted on: 27 February 2018 by Foot tapper

Welcome back Minh.  We missed your eloquent and impeccably mannered posts.

Best regards, FT

Posted on: 27 February 2018 by Minh Nguyen
Foot tapper posted:

Welcome back Minh.  We missed your eloquent and impeccably mannered posts.

Best regards, FT

It is with regret that I was unable to extend my sincere appreciation for all of your informative posts. It was such a pity that the day ended so soon. I would have loved to have been able to have a few more glasses of wine before allowing Tony's system to intoxicate us to the point of inebriation. I'm quietly confident that his system was more that capable of capturing the intensity of a thunderstorm before leaving us in a state of delirium. When it rains it pours. I sometimes need to feel the music to really appreciate the essence. However, it was with regret that I was unable to appreciate the arrangement in its entirety. Tony, we really need your hospitality! I don't mean to be rude but could you choose a day when Mags is not around? I need to hear what you are hearing at a volume I can appreciate. My poor old cloth ears like it loud. Some people may considered it to be a meeting of some of the best musical critics. It was such a pleasure to stand on the shoulder of giants!