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Leaving Tidal, anyone had any problems?

Posted by: Wiltshireman on 26 May 2018

Hi all. I recently decided to leave Tidal not that I was displeased with the service I just didn't use it enough. I duly ended things with them and they sent me a goodbye message but since then I keep getting emails about them having problems in them receiving my payments. I have of course put a stop to them with my bank which I am grateful I did for as they  haven't actually switched me off yet. Anyone else had any problems ?

Posted on: 26 May 2018 by mudwolf

I had a similar experience, payment was on my credit card and I was cancelling several different subscriptions.  Like you not listening to it.  I remember them on the phone saying they were the best and high end, and why would I leave?  I told them I was reducing all my expenses period, They had to comply and did.  That touched my irritation zone.  I'm not as much into the recent jazz and R&B.  I have my faves at home.

Posted on: 26 May 2018 by Mike-B

Yes similar to all that,  I cancelled the account but you just don't seem to actually leave.  Much like Hotel California  " We You are programmed to receive.  You can check out any time you like,  But you can never leave! "

I finally seemed to have lost them until a week or so when I go something,  not sure what it was as I didn't read it,  but I noticed an "unsubscribe" button that got hit,  so hopefully ........  

Posted on: 26 May 2018 by ChrisSU

If junk like that doesn’t stop coming, I try unsubscribing. If that doesn’t work, mark it as spam, and the computer soon learns to send it there automatically. 

Posted on: 27 May 2018 by Wiltshireman

Thanks for that. I did think that being Linn recommended then they would have really high standards but that doesn't seem to be the case. Probably won't go there again.

Posted on: 27 May 2018 by Japtimscarlet

Not had this problem ...left them for several months...without a word or email

Then I went back ...and am still with them...

But you cannot blame them for wanting to hang onto every last customer in this tough market place??

Posted on: 27 May 2018 by ChrisSU
Japtimscarlet posted:

But you cannot blame them for wanting to hang onto every last customer in this tough market place??

Spamming me with ads for music that I would never listen to is the last thing that would tempt me back!