Uniti Core Artist Picture

Posted by: Man with no Naim on 08 July 2018

Hi

Does anyone know, why for certain artist’s that you get no picture displayed when scrolling through artist on IOS Naim App. For example, Imhave 3 Steve Hillage CD’S ripped Core. All artwork displays for all 3, yet when scrolling through artist a grey box with white initials for Steve Hillage. I do have other examples eg. David Bowie. Is there a way to change this? Any replies greatly appreciated.

Posted on: 08 July 2018 by David Hendon

I do not know of a way to do this but will be interested to see what your question uncovers!

best

David

Posted on: 08 July 2018 by TallGuy

You haven't given much to go on

Are you using USB or uPNP ?

Unitiserve or Core? I think you're saying you've ripped to a core, in which case you probably won't be able to answer many of the following, however I may have misinterpreted.

What type (manufacturer, model number) is your NAS if that's what you've got ?

Which UPNP server are you using ?

How did you rip your files (product, eg dbPoweramp) ?

How have you put in album art (as folder.jpg, let iTunes do it iTunes, etc) ?

Have you checked your files/folders with a tag editior ?

Have you cleared the art cache on the Naim app ?

Have you done a rescan of folders on your uPNP server ?

 

Good to see mention of Steve Hillage by the way Which albums ? (Nothing to do with your art work problem, just interested )

 

Posted on: 08 July 2018 by David Hendon

I think the thread title answers the question US or Core and most of the other questions too!

Its an issue any Core owner would recognise, but I still don't know of a way to add artist art in the Core.

best

David

Posted on: 08 July 2018 by TallGuy

Ah, the old "read the question"  trick

 

Is it possible to move music from the music store to the download area ?

Alternatively rip with (for example) dbpoweramp into the download area ? I think the problem is that the metadata is "confused" or not present so needs editing and I'm not sure you can do that from the music store, hence moving it to somewhere that it can be edited.  Of course this negates the 'advantage' of simplicity the Core has over a standard NAS (one of the reasons I chose to go NAS after having a demo of the Core).

Still good to see someone else who likes Steve Hillage....

 

 

Posted on: 08 July 2018 by David Hendon

You can't move music from the Music folder to the download folder, but you can copy it to the download folder and use the app to delete it from the Music folder.

But it is unclear to us customers where the Core gets its artists artwork from and therefore it's unclear why it is often blank. No doubt it worked fine for the stuff the developers tested it with!

best

David

Posted on: 09 July 2018 by Man with no Naim

First of all, thank you all for your replies.

This problem is related to the Naim Uniti Core. I have tried different ways of ripping CD's i.e. do all three consecutively to see if artist artwork gets picked up and just doing one. Alas, to no avail. I thought it might be something to do with Steve Hillage being a bit obscure. However, this occurs for David Bowie as well. I have looked at all the settings for editing metadata, but cannot see a way to change the artist artwork. I just wonder whether Naim themselves are aware of this ?

The Steve Hillage CD's are: Live Herald, Motivation Radio and Open.

Posted on: 09 July 2018 by David Hendon

I have told Naim about this issue via the beta group now.

best

David

Posted on: 09 July 2018 by Man with no Naim

Thank you David, for informing me that this glitch has been raised. I wonder if it is do with which music service the metadata is picked up by on the Core i.e.  Rovi, or one of the other two?

Kind Regards

Mark

 

Posted on: 09 July 2018 by David Hendon

Hi Mark If your album is reasonably common then you can change the metadata provider that the Core uses for it by using the metadata editor in the Naim app.

I expect you know about this, but in case not, you select the album in the Naim app, tap the three dots on the top right and then select edit metadata from the drop down menu. The screen will populate after a few seconds and you can see from the active tab which service it used. If the Core found metadata in Rovi, it doesn't go on to the other sources. So you tap "look up metadata online" and after a pause, you will see it responds with the present time and date. If you select one of the other tabs (MusicBrainz or Freedb) you will see the metadata and maybe the album artwork change (subtly or not subtly!). So select a different tab, tap "save" and back out of the editor.

it may take a minute or so for the Core to pick up the edits (although the album metadata edits are pretty much instant).

Then you can see whether you now have artist artwork!

best

David

Posted on: 09 July 2018 by Man with no Naim

Hi David

Yes I have tried the process as you describe. However, sometimes you only get one of the music tabs (Rovi, MusicBrainz or Freedb) (thanks for supplying the other two names, just could not remember there names),that picks up any metadata. I did think at one time, it might be due to Rovi not picking it up, but one of the others. However I have seen Rovi pick up the metadata for some artist's, but still no artist artwork appears. Like you, I do not know where the Core looks at to supply the artist artwork. Anyone out there know the answer to this ???

Kind Regards

Mark

Posted on: 09 July 2018 by TallGuy
Man with no Naim posted:

First of all, thank you all for your replies.

This problem is related to the Naim Uniti Core. I have tried different ways of ripping CD's i.e. do all three consecutively to see if artist artwork gets picked up and just doing one. Alas, to no avail. I thought it might be something to do with Steve Hillage being a bit obscure. However, this occurs for David Bowie as well. I have looked at all the settings for editing metadata, but cannot see a way to change the artist artwork. I just wonder whether Naim themselves are aware of this ?

The Steve Hillage CD's are: Live Herald, Motivation Radio and Open.

It may be related to Steve Hillage. Both Open and Live Herald are/were available in different versions - the remastered (latest) CD of Open contains the non live tracks originally on Live Herald (which was originally 3 sides of live and 1 side of new studio tracks) and the latest Live Herald doesn't contain those tracks (which are on Open)  so the CDs you ripped may have been misidentified, or not identifed by the Core.

Just a thought....

Posted on: 09 July 2018 by Man with no Naim

A good suggestion. Unfortunately, the Core ripped all 3 Cd's and found the artwork for them, without having to do any editing of the metadata. You would think that as long as the Core identifies the artist for all the CD's in that folder, that it would then find the artist artwork. Maybe one of the beta testers out there would like to contribute there findings.

Posted on: 09 July 2018 by David Hendon

I am a beta tester of both Core and the IOS app and I read all the posts by other beta testers. I don't recall any beta tester having commented on artist artwork either favourably or unfavourably.......

best

David

Posted on: 09 July 2018 by Man with no Naim

Thank you David, for the reply.

Surely, I cannot be the only Core owner who has seen this. I would have thought that this anomaly is seen by the majority of Core users. If so, I do not understand how this has not come to Naim's attention, or is this on lower list of priorities of Core irregularities.

Kind Regards

Mark 

Posted on: 09 July 2018 by Pcd

I think this a anomaly of the Core and is something I’ve noticed in the past the artist artwork can change over time the individual album artwork always stays the same.

By coincidence I had to power off my system yesterday to change a light switch upon powering up the system this morning I have had to reindex the Core ?? and have noticed that Diana Krall had DK plus various album artwork listed sometime later the DK lettering had disappeared to be replaced by another album cover this has happened on previews occasions with different artists.

It’s something that has never really bothered me but it would be interesting to have an explanation on to why this happens.

 

Posted on: 09 July 2018 by Gazza

Just checked my Core every artist has a picture and their name or shows the album cover stored and artist name. For example it shows  the album cover for “L” by Steve Hillage and his name.

Posted on: 09 July 2018 by Man with no Naim

Hi Gazza

So if I understand your reply correctly. You get a picture of Steve Hillage displaying, when you scroll through all your artist's that have been ripped to the Core. This leads me to conclude, that it must be something in the CD's I have of Steve Hillage, yet they all ripped perfectly and assigned artwork, title, artist and tracks automatically, without any metadata editing.

Posted on: 09 July 2018 by David Hendon
Pcd posted:

I think this a anomaly of the Core and is something I’ve noticed in the past the artist artwork can change over time the individual album artwork always stays the same.

By coincidence I had to power off my system yesterday to change a light switch upon powering up the system this morning I have had to reindex the Core ?? and have noticed that Diana Krall had DK plus various album artwork listed sometime later the DK lettering had disappeared to be replaced by another album cover this has happened on previews occasions with different artists.

It’s something that has never really bothered me but it would be interesting to have an explanation on to why this happens.

 

Originally Naim designed the Core to operate without metadata editing and instead had a comprehensive metadata lookup system that keeps checks no back if something is missing. The first Cores were shipped like that. This approach was a disaster for classical music where the artwork was almost always wrong because of the industry habit to release the same CD in multiple different bundled packages.

There was a certain amount of toing and froing at the time and then Naim released metadata editing for the Core a few months later.

i think the occasional changes of artist artwork that has been observed is a remnant of that.

best

David

Posted on: 09 July 2018 by Pcd
David Hendon posted:
Pcd posted:

I think this a anomaly of the Core and is something I’ve noticed in the past the artist artwork can change over time the individual album artwork always stays the same.

By coincidence I had to power off my system yesterday to change a light switch upon powering up the system this morning I have had to reindex the Core ?? and have noticed that Diana Krall had DK plus various album artwork listed sometime later the DK lettering had disappeared to be replaced by another album cover this has happened on previews occasions with different artists.

It’s something that has never really bothered me but it would be interesting to have an explanation on to why this happens.

 

Originally Naim designed the Core to operate without metadata editing and instead had a comprehensive metadata lookup system that keeps checks no back if something is missing. The first Cores were shipped like that. This approach was a disaster for classical music where the artwork was almost always wrong because of the industry habit to release the same CD in multiple different bundled packages.

There was a certain amount of toing and froing at the time and then Naim released metadata editing for the Core a few months later.

i think the occasional changes of artist artwork that has been observed is a remnant of that.

best

David

David, thanks for the update I've had my Core since early last year and have been very pleased with the updates that have been made.

Posted on: 09 July 2018 by Man with no Naim

As far as I know and please correct me If I'm wrong, there has been no hardware modifications on the Core since release. The only changes I believe are software updates. My Core is fully updated to latest release package. So if one person gets artist artwork for a particular artist and one does not, then it would seem to point to ripped data. I presume that people here are predominantly running the latest IOS software, which would be another variable. 

Posted on: 09 July 2018 by Gazza

Hi for Steve Hillage in artists it displays the album cover stored which is the album “L”” remastered copy, presume it is displaying this in lieu of finding an artist picture.

Posted on: 09 July 2018 by Man with no Naim

Thanks Gazza

So, back to square one. I have some artist's, where I have only one CD for them. However when I scroll through artist's, I get a photo of the artist not the CD cover. If it was not for seeing this with other artist's, I would begin to think it is a Steve Hillage conspiracy