NDS and Tidal help

Hi Gary, I've had this issue a couple of times, try powering your NDS on/ off I.e a reboot.

I have tried the turn it off/on and still no joy. Just get “can’t play skipped track” message.

thanks 

Gary

Is your NDS on current firmware? I'm thinking that you may want to do a factory reset of your NDS, especially if you didn't do one after a recent firmware update.

But before that, you should probably try restarting your router. So turn off your router and your NDS, restart your router and when it's finished turn your NDS back on again.

best

David

Thanks David, I’ll give that a go this evening

regards 

Gary

Grrrrr still no joy after a fulI restart. I don't have the very latest software but I thought it would still work....

any other suggestions out there

Gary

Gary

Sorry to hear that you've still got issues, my NDS is  v4.4, what software version is your NDS?

Also, try emailing Naim Customer Support as they've always been very helpful when I've contacted them in the past. Best to give them versions of what you're using and NDS serial number.

Regards,

Steve 

Gary,

This is a long shot but you did ask for any other suggestions.

In the Tidal settings does the quality you have selected match up with your subscription?

What I'm trying to say is for example I only subscribe to premium so if my quality setting was at HiFi it won't play anything.

A long shot, but worth checking.

ATB,

Mike

Cheers Mike, can’t seem to find settings.... it’s strange as it alll works on Muso & QB,

Ill have a chat with my dealer as next step.

Thanks

Gary

This is the screen that Mike is referring to.

A picture paints a thousand words, thanks HH & Mike - now working

Thanks 

Gary