Supernait 2 mutes signal

Posted by: Lars Lidsmoes on 07 August 2018

Hello

My phono stage is connected to the aux1 rca input of my Supernait 2. Sometimes when I turn a record and the input is without signal for a minute, the signal seems to have been muted when I restart the recordplayer. The music returns if I switch inputs and re-activates aux1. Is this a known issue with the Supernaits or other integrated og preamps? 

Thank you in advance, best regrads Lars

 

Posted on: 08 August 2018 by joerand

Aux2 is the connection for a Naim phono stage powered via DIN. I'm not sure why RCA connect would make a difference in your situation, but I'd connect to Aux2 for phono and see if it helps.

Posted on: 08 August 2018 by Richard Dane

No, this is a strange one. Does it do the same if you are connected to any other input?

I wonder whether you have another source connected and have Auto Input Switching enabled?

Posted on: 08 August 2018 by Adam Zielinski

SuperNait2 has one feature which could be called 'auto mute’. This happens when AV input (in bypass mode) is being used.

Switching to the AV input un-mutes the amp. Switching to another input (away from the AV input) mutes the amp again.
This is very handy when used in a home-theater setup.

 

Posted on: 08 August 2018 by Lars Lidsmoes

Thank you for your quick and helpful replies. 

Joerand: The phono stage is not from Naim and I guess it should work as any other signal?

Richard: @ Auto Input Switching: I will turn my other source and see if it starts playing when the record player signal mutes and  then check does the same on other inputs. It is rather strange - haven't heard of it before.. 

Posted on: 08 August 2018 by Lars Lidsmoes

After further fiddling I can see that its not only the aux1 input, but also the tuner input that gets muted. It doesnt auto switch the inputs. Its not a critical fault but certainly annoying..

Posted on: 08 August 2018 by Richard Dane

I wonder whether it's a sticky relay or something else.  Probably worth taking up with your dealer who can confer with Naim service.